Rumor Haz It

Critical: Professionalism, Quality5 years ago I went here for a color and had a bad experience, they did not put on a barber cape and ruined a brand new pair of jeans and all the owner said was “Oh, sorry”. 5 years later I decided to try and go back to get my hair professionally done for my wedding. I will never be going back. Not only did the color completely wash out of the bottom of my hair but the stylist who did my hair, Nikki, said it was no problem and I could come back if it faded because she said there was a chance it would. She said nothing about an additional charge. I sent $100 last week on this and she said she wanted another $50 to touch it up, I texted her back asking “$50 just for the bottom?” Then she said she would do it for $25…after I just spent $100 the week before. If that was bad enough, after my hair was colored and I was finished up the OWNER said is “your name Jackie Iris?” I said “yes” She then said “Oh, you’re the only bad review we have on here-I guess a $20 hair cut was too expensive for you” She had the worse attitude. I honestly thought after 5 years it would be a better experience. Everyone who’s seen my hair and I have told them about the experience said I should get a full refund but they’re trying to change me more for something that should not have washed out of my hair in a week. I’ve learned my lesson from this place, horrible people skills for the owner and unprofessional. Very disappointed in this place and will not recommend to anyone.5 years ago I went here for a color and had a bad experience, they did not put on a barber cape and ruined a brand new pair of jeans and all the owner said was “Oh, sorry”. 5 years later I decided to try and go back to get my hair …More

5 years ago I went here for a color and had a bad experience, they did not put on a barber cape and ruined a brand new pair of jeans and all the owner said was “Oh, sorry”. 5 years later I decided to try and go back to get my hair professionally done for my wedding. I will never be going back. Not only did the color completely wash out of the bottom of my hair but the stylist who did my hair, Nikki, said it was no problem and I could come back if it faded because she said there was a chance it would. She said nothing about an additional charge. I sent $100 last week on this and she said she wanted another $50 to touch it up, I texted her back asking “$50 just for the bottom?” Then she said she would do it for $25…after I just spent $100 the week before. If that was bad enough, after my hair was colored and I was finished up the OWNER said is “your name Jackie Iris?” I said “yes” She then said “Oh, you’re the only bad review we have on here-I guess a $20 hair cut was too expensive for you” She had the worse attitude. I honestly thought after 5 years it would be a better experience. Everyone who’s seen my hair and I have told them about the experience said I should get a full refund but they’re trying to change me more for something that should not have washed out of my hair in a week. I’ve learned my lesson from this place, horrible people skills for the owner and unprofessional. Very disappointed in this place and will not recommend to anyone.

Positive: Cleanliness, Professionalism, Quality, ValueNikki is absolutely amazing! Even though she was very busy she made sure every client had an amazing experience. She is very skilled at what she does and I would definitely recommend her to anyone! This is the best experience I’ve ever had at a salon!Services: Hairstyling, Balayage, Haircut

Nikki is absolutely amazing! Even though she was very busy she made sure every client had an amazing experience. She is very skilled at what she does and I would definitely recommend her to anyone! This is the best experience I’ve ever had at a salon! Hairstyling, Balayage, Haircut