Royal Nail & Spa

Critical: Cleanliness, Quality, ValueEverything was dusty and dirty with nail debris, pedi chairs were really gross and nail tools were not sterilized. I really should’ve walked out.Tech left me sitting there without flip flops and “forgot about” me. Pedi wasn’t bad other than the lotion smelling skunky and mani was just not good. Pics are fm when I got home that day. Would not go back.Services: Manicure, PedicureEverything was dusty and dirty with nail debris, pedi chairs were really gross and nail tools were not sterilized. I really should’ve walked out.Tech left me sitting there without flip flops and “forgot about” me. Pedi wasn’t …More

Everything was dusty and dirty with nail debris, pedi chairs were really gross and nail tools were not sterilized. I really should’ve walked out.

Critical: Professionalism, Quality, ValueI had previously been to this salon and had an okay experience, but when I went back the second time I had the worst experience I’ve ever had anywhere, hands down. The pedicure was fine, but my manicure was terrible. I came in with shellac and she completely removed it using only a nail file after she took the acetone in foil off. It was not gentle at all, left my nails super thin, and my hands physically hurt. My hands were completely covered in the dust from the removal and I literally had to ask her to remove the dust and let me wash my hands because she just started painting over my nails with the dust still on them. She also didn’t even have me keep my hands under the UV light more than 30 seconds in between coats, and didn’t have me put it back under after the top coat. I posted a photo of how completely warped the color was after only two days. At the end of the manicure, my nails looked significantly worse than when I came in, and I showed it to a man who had been working at the front. She hadn’t trimmed my cuticles/applied any lotion, so he had her do that before I left, and in that process she made me bleed and it was the first time in my life that I ever got an infection at a nail salon.Services: Pedicure, Gel manicuresI had previously been to this salon and had an okay experience, but when I went back the second time I had the worst experience I’ve ever had anywhere, hands down. The pedicure was fine, but my manicure was terrible. I came in with shellac …More

I had previously been to this salon and had an okay experience, but when I went back the second time I had the worst experience I’ve ever had anywhere, hands down. The pedicure was fine, but my manicure was terrible. I came in with shellac and she completely removed it using only a nail file after she took the acetone in foil off. It was not gentle at all, left my nails super thin, and my hands physically hurt. My hands were completely covered in the dust from the removal and I literally had to ask her to remove the dust and let me wash my hands because she just started painting over my nails with the dust still on them. She also didn’t even have me keep my hands under the UV light more than 30 seconds in between coats, and didn’t have me put it back under after the top coat. I posted a photo of how completely warped the color was after only two days. At the end of the manicure, my nails looked significantly worse than when I came in, and I showed it to a man who had been working at the front. She hadn’t trimmed my cuticles/applied any lotion, so he had her do that before I left, and in that process she made me bleed and it was the first time in my life that I ever got an infection at a nail salon.