Royal Nail

  3.6 – 163 reviews   • Nail salon

Royal Nail 01089

Located In: ALDI

Hours

Wednesday10 AM–8 PM
Thursday10 AM–8 PM
Friday10 AM–8 PM
Saturday10 AM–8 PM
Sunday11 AM–5 PM
Monday
(Washington’s Birthday)
10 AM–8 PM
Hours might differ
Tuesday10 AM–8 PM

Services

Nail Salon
Acrylic nails
Gel manicures
Manicure
Nail art
Pedicure
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Address and Contact Information

Address: 935 Riverdale St # A105, West Springfield, MA 01089

Phone: (413) 788-7897

Website:

Photo Gallery

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Reviews

Kelly Phelps
Awesome place to get your nails done. They are fast and efficient and they definitely know what their doing. I came here yesterday had 4 people in front if me and only waited about 10 minutes. Billy took me and did a wonderful job!! This place will definitely be my new regular salon!!
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VIRGINIA Diamond
Extremely dissapointed and unsatisfied with this salon. I paid $55.00 for my nails and tipped 10$ for terrible quality. They were shaped/filed horribly and most of the nails did not match in length. I over-looked that but what really has me upset is I had to go back in the next day from getting my set because one of the nails just came off. A nail tech by the name of mimi was kind enough to repair for me but why is it the next day and another one just fell off. I literally have not done anything out of the ordinary and I work an office job. I was just lifting a paper and felt it lose and it came right off. I contemplated going back to the place but is it really fair that I have to keep going back every day for a different nail. quite frankly at this point I want nothing to do with these nails or the salon it’s just really depressing for me that that is $55.00 wasted. Do not recommend at all it looks like a nice establishment but clearly the quality of their products is cheap and not worth it at all!!
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Kris Haupt
It was a long wait which I took a star off. However, my nail tech Raevn was awesome, she took her time and my feet and nails look great! The nail tech that did my daughters wasn’t so great and rushed through it all! Gel manicures, Pedicure
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Ashley Graham
Positive: Cleanliness, Professionalism, Quality, ValueBeen here a few times for some gel acrylics and my eyebrows and each time was with a different nail tech. They’re all great and as long as you’re willing to advise them on what you want, they’ve got you. My brows always come out beautifully too. My boyfriend gets pedicures and he loves them. They cater to him and make him feel at home. 5/5 for me because most places are rude, rushing & not welcoming. Also we’ve only been during Covid & the precautions they’re taking look well put together.Services: Gel manicures, Nail art, PedicureBeen here a few times for some gel acrylics and my eyebrows and each time was with a different nail tech. They’re all great and as long as you’re willing to advise them on what you want, they’ve got you. My brows always come out beautifully …More
Been here a few times for some gel acrylics and my eyebrows and each time was with a different nail tech. They’re all great and as long as you’re willing to advise them on what you want, they’ve got you. My brows always come out beautifully too. My boyfriend gets pedicures and he loves them. They cater to him and make him feel at home. 5/5 for me because most places are rude, rushing & not welcoming. Also we’ve only been during Covid & the precautions they’re taking look well put together.
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Hazel Janice
I don’t go very often but when I need a quick full set I stop at this place. the girl at the first table and table 11 are very good at their job. Acrylic nails
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Butterfly Tree
**MUST READ** the woman who did my nails was supposed to do them thin and natural and coffin shape. She started piling on the acrylic & making it look bulky. I then reminded her again I’d like them thin & she then said she wasn’t finished yet & she’s going to make them look nice. other people were coming in & she continuously got up to attend to them while doing my nails. Because she was doing that I felt she was rushing through my nails. When she finally finished they were still thick & my nails were longer than the other. I could barely see a coffin shape. But I was now there for about 50 mins and I no longer wanted to be there so I left without complaining. But I’m completely disappointed I spent 50$ for nails I am now paying to be taken off!! Would not recommend SEE PICTURES BELOW! They speak for themselves!
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Kate
I showed the tech a picture of what I wanted and instead she did something else. She filed my nails in a different shape than how I had them. She fixed the shape but they shouldn’t be doing whatever they want. They do look good however. They are also pretty expensive. I paid 65 tip included for a fill and design on 2 nails!
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Ariana “arishmee” R
Went in to get my eyebrows waxed and the woman barely spent two minutes with me before handing me the mirror and running away without a word. I wish I didn’t pay for this because my eyebrows have never looked so bad after paying to have them done. I’ve had a good experience getting my nails done here but this is pretty ridiculous. Waxing
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Candice Judd
I took my 9 y/o daughter in to do a mommy and me manicure. I specifically told them I did NOT want gel. As my nails were being done I questioned why they were burning and was told I’m the first person to ever say that about a manicure. I asked if he used gel and he said just gel polish because it stays on the nails better. I asked what was being put on my daughters nails and they told me gel nail polish! When I went to pay they again tried to tell me why they used the gel (even though I specifically asked not to use gel). They offered to take the gel off and not charge me for the manicure. I was so upset at that point that I just gave up, paid and left. They put gel polish on my 9 y/o daughter when I specifically said NO GEL, then tried to rationalize their decision, blame me for not knowing what type of polish they were using and then charge me for it! I will NEVER go back there again.
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Iqra Razzak
If I could I would give this place a 0 star. I went in for a mani and pedi. Lisa kept pushing me to get a gel manicure and asked why I’m not getting my eyebrows waxed?!! When I asked if she could file my nails a little more round she grabbed my hand aggressively and said round nails won’t look nice she continued to buff away on my skin. I fail to understand why people don’t have good customer service and treat their clients in a bad manner it’s not that I’m not paying!!!!
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