Located In: brookfield fashion center
Hours
| Thursday | 9 AM–9 PM |
| Friday | 8 AM–7 PM |
| Saturday | 8 AM–4 PM |
| Sunday | Closed |
| Monday | 9 AM–9 PM |
| Tuesday | 9 AM–9 PM |
| Wednesday | 9 AM–9 PM |
Services
… View moreAddress and Contact Information
Address: 16750 W Bluemound Rd, Brookfield, WI 53005
Phone: (414) 533-6717
Website: https://www.myrootssalon.com/brookfield
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Reviews
Lori Hays
Paid way too much money for a haircut I could have got at Supercuts. The stylist is known for cutting men’s hair so I think maybe he just wasn’t that in to me. Not super personable. Cut my hair but it has no personality and my kid has to fix several spots where he left long strands. I requested a full style but he couldn’t be bothered so he kinda sorta blow dried a couple of areas. This was big chop for me, so I was hoping for a more engaging experience. Instead I’m left with choppy, style-less hair. Sigh. Booked my normal stylist from the parking lot to fix this mess next month. Never again will I impulsively chop my hair with the first available. 5/10 do not recommend.
… moreJennifer Karno
I booked a same day appointment with a stylist to get a style and roots touch up. The occasion was save the date photos, which I made clear upfront. Last time I was here I was told they could just look up my previous color in a system. This stylist didn’t look it up, but he kept bringing me swatches to guess which I’d had when I came in a month earlier. I did remember the color and that my previous stylist sort of mixed two shades for me. He picked the darker color. He worked VERY fast. He didn’t apply anything to my skin, like petroleum jelly, to keep the dye off. Then he told me I’d need to leave my chair for 40 minutes because he had a full foil customer coming in. I sat in an empty seat while he chatted away with his new customer. In fact it seemed they were already friends. Mind you he barely said a word to me. A female stylist then came and told me abruptly she would be helping me for the rest of my time. When it came time to style, I noticed that there was a ring of dye around my hairline. She loosely scrubbed but said there was “only so much” she could do to get it off. I told her I had photos later and mentioned that nothing was applied to prevent the dye from sticking. To which said said “I’m not the one who placed it.” She gave me a nice style, but you can see in the photos for yourself the job that the first stylist did for me. As if the dye halo wasn’t enough, the re touch didn’t match, since like I told him that dark color was not correct.
… moreBryn Welcenbach
I am so upset with the full foil that was was just given this evening. I had a 4:00pm appointment with Sydney today, July 1st.
… moreHaunted Minnie
Faye is AWESOME!!! Love coming here for my funky color they offer. Pedi and facials are pretty nice too. Recommend!!!
… moreBayan Daoud
Critical: Professionalismthe customer service is nice so is the salon and their deals however the specific person i had did a terrible job. I know nothing about hair that’s why i go to a professional to get it done – i came in stating that my hair is so damaged from my prior color and would like a cut and blow out i also stated i didn’t want much taken out of the lengththe woman cut hardly anything from my hair to help it become more healthy – i understand i only wanted a trim but i’ve gotten my hair done multiple times, a good hair stylist would advise what needs to be done for it to look better- and once she blow dried it (which she didn’t even use hot hair, i textured hair so it needs to be hot air from the blow drier), my damaged ends came out looking even worse since they were now more visible. I told her i didn’t like it and that it doesn’t look healthy and she just advised to put product on it…….. for a $52 service to contain a wash cut and blow out i’d expect HER to apply the product or to even let her client to leave satisfied after a first time experience.overall- i felt she only cared about getting another client checked off for the dayService: Haircutthe customer service is nice so is the salon and their deals however the specific person i had did a terrible job. I know nothing about hair that’s why i go to a professional to get it done – i came in stating that my hair is so damaged …More
the customer service is nice so is the salon and their deals however the specific person i had did a terrible job. I know nothing about hair that’s why i go to a professional to get it done – i came in stating that my hair is so damaged from my prior color and would like a cut and blow out i also stated i didn’t want much taken out of the length
Abbie Hollenbeck
i went in to go get a full color and highlights originally i was going to in for just highlights but a few days before i called and had them change it the lady on the phone said she changed it and it was okay but when i went in it wasn’t changed it was just down for highlights and a haircut but the hair stylist said we could do the brown with pink money strips i said that was fine and that’s what we did it ended up looking better than expected my problem is that i did semi permanent i knew it would fade faster than permanent but i didn’t expect it to fade as fast as it did the first picture is the day it was done and the second is from yesterday i loved my stylist but i expected more ♀️
… moreTayler Kizewski
Spent $80 on a hair cut and only asked for 2 things, to have a couple inches cut off and to add layers. My hair stylist didn’t say a word to me the entire time. I realized a couple days later that she never cut layers into my hair. I have super thick hair so I look like Lord Farquad now. Just strange because every single hair stylist I’ve ever been to has cut layers into my hair so that it’s easy to manage. Now I’ll have to spend money elsewhere to have it fix. Unhappy 🙁
… moreHeather Boedrcket
Went in last week to have my hair colour done. I had 3″ of outgrowth. I liked the colours I had. I just wanted to refresh it and break up the root/dye line. The stylist looked at the picture I showed her she said something about my root being red. I said no I want them to match the copper colors I had. I just wanted them to blend in to the rest and she seemed to understand. After she did my foils and washed it out she said that I had hot roots. She told me she was going to tone it to help neutralize the color. We get back to the chair and 1/2″ is very red. I ask her about it and she replies “We can make them darker.” Ummm NO. I want them coppery. She says can do that and puts color back on roots. After she rinses and we get back to the chair I notice that all 3″ are red now. It looks like when I walked in but red roots and peach ends. Not at all what I was looking for. I went home unhappy. I decided to call and see if they could fix it. She said I would could come back for free because within a 7 days and either go to the same girl or same level hairstylist. Ok fine. I went back today and they tried to say I would have to pay because I worded what I want wrong. I thought that was ridiculous. Eventually I said fine because I wanted it fixed. That ended up badly also. I wish I would have read the reviews before I booked. I would definitely advise people to make sure they ask questions about what you want and point out the details you like.
… moreAlecia Huettl
Was looking for a trim for my 8yo. They had an opening and booked the spot. They list kids cut as $30, and it does have the *price may change with provider. At the end of my daughter’s 4 minute haircut the price was $45. No shampoo, no style, just a dry trim on ends. I’m just disappointed I was never told the price would be higher due to our stylist- not when booking, not when we checked in. Service was only fair. We will not return.
… moreJennifer Beierle
I booked a same day appointment with Jessica – she did a great job on the color & cut and was very personable!
… more