River’s Edge Salon & Nails LLC

Critical: Professionalism, Quality, ValueI recently cut my hair and didn’t like how it looked. I’ve never received extensions before and had no idea about how it was supposed to be done or how much it cost. I went to this place thinking I would get the best care and trusted Shelly with my head and to treat me fairly cost wise. Well i got the total opposite. She charge me 600$ to do a hack job on my hair. I went to another salon and they informed me that the extensions were done very incorrectly and that Shelly sewed the hair into where the extensions were which is very incorrect. You could see the sew ins as well as the bead extensions from every part of my head. I looked as if i had a mullet, she didn’t measure the different layers to make my hair look natural at all. Not only was the job poorly done, my head hurt extremely bad. My scalp was fire hydrant red when the other lady at a different salon removed the sew in and beads from my head. She said the whole job was done very incorrectly. I reached out to Shelly asking for at least half of what I paid back for the poor services that was received. And she pretty much gave no care about how the situation turned out and she also stated another professional shouldn’t talk about another professional. But if the job is done incorrectly it’s not about talking poorly about her. It’s about the courtesy of making sure the customer is taken care of and satisfied. This has been the worse experience of my life and now I’m out 600$ and right back to my short hair I initially went to her for help for. I have been crying all day and I can’t even believe I trusted someone and it all ended this way. I have served this country for the past 10 years and have been treated pretty fairly and with respect at most establishments but here, at this salon by Shelly, I have been taken advantage of and I can’t even imagine who else she has taken advantage of. I understand it’s COVID and people are hurting. But that is no excuse or reason to manipulate and take advantage of anyone else.Service: Hair extensionsI recently cut my hair and didn’t like how it looked. I’ve never received extensions before and had no idea about how it was supposed to be done or how much it cost. I went to this place thinking I would get the best care and trusted Shelly …More

I recently cut my hair and didn’t like how it looked. I’ve never received extensions before and had no idea about how it was supposed to be done or how much it cost. I went to this place thinking I would get the best care and trusted Shelly with my head and to treat me fairly cost wise. Well i got the total opposite. She charge me 600$ to do a hack job on my hair. I went to another salon and they informed me that the extensions were done very incorrectly and that Shelly sewed the hair into where the extensions were which is very incorrect. You could see the sew ins as well as the bead extensions from every part of my head. I looked as if i had a mullet, she didn’t measure the different layers to make my hair look natural at all. Not only was the job poorly done, my head hurt extremely bad. My scalp was fire hydrant red when the other lady at a different salon removed the sew in and beads from my head. She said the whole job was done very incorrectly. I reached out to Shelly asking for at least half of what I paid back for the poor services that was received. And she pretty much gave no care about how the situation turned out and she also stated another professional shouldn’t talk about another professional. But if the job is done incorrectly it’s not about talking poorly about her. It’s about the courtesy of making sure the customer is taken care of and satisfied. This has been the worse experience of my life and now I’m out 600$ and right back to my short hair I initially went to her for help for. I have been crying all day and I can’t even believe I trusted someone and it all ended this way. I have served this country for the past 10 years and have been treated pretty fairly and with respect at most establishments but here, at this salon by Shelly, I have been taken advantage of and I can’t even imagine who else she has taken advantage of. I understand it’s COVID and people are hurting. But that is no excuse or reason to manipulate and take advantage of anyone else.

Critical: QualityI was very disappointed with the job done on my nails for how much it cost. The gel that I got on my toes popped off the next day and the acrylic tip set I got also chipped the next day. It was bumpy and looked very unprofessional. I wanted tips but she filed them down to stubs before finishing them and even the file job was uneven. I would not recommend this place.I was very disappointed with the job done on my nails for how much it cost. The gel that I got on my toes popped off the next day and the acrylic tip set I got also chipped the next day. It was bumpy and looked very unprofessional. I wanted …More

I was very disappointed with the job done on my nails for how much it cost. The gel that I got on my toes popped off the next day and the acrylic tip set I got also chipped the next day. It was bumpy and looked very unprofessional. I wanted tips but she filed them down to stubs before finishing them and even the file job was uneven. I would not recommend this place.

Critical: QualityI was very dissatisfied with the service I received my appointment was at 10:00 a.m. an I was there till 2:00pm an rather then fix the nails that were messed up she just painted over them but after I complained how bad they looked then she fixed them but still I would not recommend this place to anyone who wants nails done ..unless u want them done bad or just with a nail file an puffer..Service: ManicureI was very dissatisfied with the service I received my appointment was at 10:00 a.m. an I was there till 2:00pm an rather then fix the nails that were messed up she just painted over them but after I complained how bad they looked then she …More

I was very dissatisfied with the service I received my appointment was at 10:00 a.m. an I was there till 2:00pm an rather then fix the nails that were messed up she just painted over them but after I complained how bad they looked then she fixed them but still I would not recommend this place to anyone who wants nails done ..unless u want them done bad or just with a nail file an puffer..