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We’re Rich & Clear Spa and we use our medical background coupled with the highest quality of client service to help protect and maintain your skin effectively while surrounding you with an elevated spa experience. In addition to offering an array of spa sessions, we also have a wide selection of naturally derived plant-based and therapeutic products available for purchase!
Appointments: richandclearspa.com
Hours
| Friday | 11 AM–4 PM |
| Saturday | 11 AM–4 PM |
| Sunday | Closed |
| Monday | Closed |
| Tuesday | 11 AM–4 PM |
| Wednesday | 11 AM–4 PM |
| Thursday | 11 AM–4 PM |
Services
… View moreAddress and Contact Information
Address: 16978 NE 19th Ave, North Miami Beach, FL 33162
Phone: (305) 974-2970
Website: http://richandclearspa.com/
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Rich & Clear Spa | North Miami Beach FL
16978 NE 19th Avenue, North Miami Beach, FL, United States, Florida. . (305) 974-2970. . [email protected]. . richandclearspa.com.
Reviews
Lauren Wilkins
I originally was very excited for these products. However, I recently found out that I have an allergy to two of the ingredients used in several of their products – I found this out right before I requested to cancel the shipment. I ordered my products on 6/24 and emailed support on 7/6 requesting to cancel because of this allergy. I was responded to by Lori Cohen, in bold letters that they do not issue refunds. I explained that I was requesting a cancellation because of an allergy & to avoid a waste of their products and my money… but that since the items did not ship, I would contact my bank. Lori claimed she would “look into it”. Rich and Clear’s shipping policy states that it takes 10-12 business days to receive your package AFTER TRACKING IS CREATED. They created a label on 7/8 (after my correspondence) and I received the products *miraculously* on 7/11. They rushed the order so I could not dispute the charges. THIS IS SUCH TERRIBLE BUSINESS PRACTICE, AND I AM TRULY DISAPPOINTED THAT I NOW HAVE SEVERAL PRODUCTS THAT I CANNOT USE OF THEIRS, AND HAVE LOST $125 DOLLARS AS WELL.
… moreQueen Virgo0711
Positive: QualityThis skin care line is life changing! My skin has never been so clear! I buy a lot of their products because I don’t ever want to run out. After seeing how well it worked for me, I now have my daughter using it. The shipping may be a bit long due to high demand but trust me, it is definitely worth the wait.
This skin care line is life changing! My skin has never been so clear! I buy a lot of their products because I don’t ever want to run out. After seeing how well it worked for me, I now have my daughter using it. The shipping may be a bit long due to high demand but trust me, it is definitely worth the wait.
The Luxury Hair Dealer
Incredible Spa! My wife Esperanza comes home raving how professional and nice the staff is. From the front desk to services provided by Monique and the others. It’s wonderful to know that she is in great hands. Continue to maintain that excellent service level! I’m now ready to utilize the services provided.
… moreNida Chhotani
Seriously the worst experience ever. I did an online order for Eczema cream for my son who has horrible eczema and this cream works great for him. 3 weeks into the order, I called to see what the status was because they took the money from my account but never gave me an order confirmation or tracking (which they did previously on orders). I called every 2 days only to be told “we’re going to get that done and tracking information to you within the next 2 days,” “I’ll contact the owner and let him know so he can address it,” etc. After calling for two weeks (at this point my order had been placed 5 weeks ago), I will didn’t have any tracking information, confirmation, or my product. I am still waiting for information on my order and my product and now my son has been out of this cream for 3 weeks. I asked them to cancel my order and give me my refund and instead the response was, “we’re getting your order out now and you’ll receive tracking information later today.”
… moreMeg M
I wish I could give this business zero stars. Horrible customer service! I placed an order and never received an email confirmation and have been unable to reach anyone at this business. My other order has no movement whatsoever and it has been about three weeks. I’m starting to believe this business is a scam. Looking to file a class action lawsuit as I have been unable to reach anyone for a resolution and have noticed that they delete all the negative reviews from their Instagram account including mine.
… moreShanique Anderson
I’ve previously order from this company with a few issues but I digress since its a small business. Now on my recent order I’m missing an item. I send multiple emails with documentation and received no response from this company. This is how small business companies loose customers due to lack of service.
… moreAaliyah Peterkin
Monique did an amazing job on my facial. She took her time and was very gentle when massaging in the products. Definitely a 10/10 experience
… moreHadiah Dumarsais
’ @richandclear !
… moreJanae
The way their black Soap cleanse my skin shots be a crime it’s literally squeaky clean. I use to have a problem with shipping but lately they’ve been A1!
… moreMarguerite Zohni
Monique was AMAZINGGGGGGGGG!!!!! She did a VI peel on me and was very gentle and knowledgeable!! Also so sweet! I will definitely be back!!!!!
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