Ricca Donna Salon

Critical: Professionalism, Quality, ValueI went to this salon on Wednesday and I had dark brown hair with blonde and brown highlights. I asked the stylist to give me blue black hair. I ended up with dark brown hair. When I went back I spoke to the manager named Von, she told me that it would not be possible because my hair was too light and their products only darken to a “natural” look. And if I wanted the dark hair that I originally asked for and paid $120 for I would have to come back within the week or they would not correct the botched job. I agreed to return on Saturday. Which is today- and during my appointment I smelled ammonia from the dye that she decided to redye my hair to. SHE USED BOX DYE!!! On hair that was dyed just a few days ago. When I spoke up about it to the stylist she raised her voice at me and became very defensive that I would “accuse her of using boxed dye”. We began to go back and forth and would not show me the product that she used to dye my hair. Very cheap and unprofessional business. They tried to cheap it out on my hair and used damaging products. The stylist is not honest and will take on a job even if she knows she can’t do it. She even masks your hair with damaging products to correct her mistakes. Avoid at all costs. Oh and no one in that place was wearing a mask. The smell of the ammonia was so potent that I could smell it through my mask.Service: HairstylingI went to this salon on Wednesday and I had dark brown hair with blonde and brown highlights. I asked the stylist to give me blue black hair. I ended up with dark brown hair. When I went back I spoke to the manager named Von, she told me …More

I went to this salon on Wednesday and I had dark brown hair with blonde and brown highlights. I asked the stylist to give me blue black hair. I ended up with dark brown hair. When I went back I spoke to the manager named Von, she told me that it would not be possible because my hair was too light and their products only darken to a “natural” look. And if I wanted the dark hair that I originally asked for and paid $120 for I would have to come back within the week or they would not correct the botched job. I agreed to return on Saturday. Which is today- and during my appointment I smelled ammonia from the dye that she decided to redye my hair to. SHE USED BOX DYE!!! On hair that was dyed just a few days ago. When I spoke up about it to the stylist she raised her voice at me and became very defensive that I would “accuse her of using boxed dye”. We began to go back and forth and would not show me the product that she used to dye my hair. Very cheap and unprofessional business. They tried to cheap it out on my hair and used damaging products. The stylist is not honest and will take on a job even if she knows she can’t do it. She even masks your hair with damaging products to correct her mistakes. Avoid at all costs. Oh and no one in that place was wearing a mask. The smell of the ammonia was so potent that I could smell it through my mask.

Positive: Cleanliness, Professionalism, Punctuality, Quality, ValueVon is the best stylist ever.She gets down and she loves her job .I love my new hair color !If you want to look like a doll come here . This is the BEST salon in Orange County .Service: Hairstyling

Von is the best stylist ever.She gets down and she loves her job .I love my new hair color !If you want to look like a doll come here . This is the BEST salon in Orange County . Hairstyling

Critical: Quality, ValueBeware!! This salon used boxed hair dye on my hair!! I caught them red handed! Never have I ever been so disappointed and disgusted Unacceptable! Shame on them

Beware!! This salon used boxed hair dye on my hair!! I caught them red handed! Never have I ever been so disappointed and disgusted Unacceptable! Shame on them