Relaxation Massage

Critical: ProfessionalismFirst time I’ve ever been corrected on my tip. Went in on Sunday for a 60 min of which I received a 45 min massage for what I paid. $65 was the price up front though $67 was rung up on the card,… no big deal on that one so I let that slide. The massage was okay, but the experience that followed took away from any relaxation that I went in for. When she was finished, out of courtesy for her time I asked if I could tip. I put my standard 20% on the receipt to which the massage therapist pulled out a laminated sheet from behind the desk with tip amounts associated to the massage times chosen. She stated that the work was very hard and my tip should match the time chosen. For the 60 min session the recommended tip on the sheet was $20 – $40. That’s 31% – 62%! The massage was no where near worth that and last time I checked tips are not regulated nor mandatory. The sheer embarrassment of the moment will ensure I never visit the establishment again. If you feel your time is worth more than the rates, then adjust your rates… don’t correct someone’s tip.First time I’ve ever been corrected on my tip. Went in on Sunday for a 60 min of which I received a 45 min massage for what I paid. $65 was the price up front though $67 was rung up on the card,… no big deal on that one so I let that …More

First time I’ve ever been corrected on my tip. Went in on Sunday for a 60 min of which I received a 45 min massage for what I paid. $65 was the price up front though $67 was rung up on the card,… no big deal on that one so I let that slide. The massage was okay, but the experience that followed took away from any relaxation that I went in for. When she was finished, out of courtesy for her time I asked if I could tip. I put my standard 20% on the receipt to which the massage therapist pulled out a laminated sheet from behind the desk with tip amounts associated to the massage times chosen. She stated that the work was very hard and my tip should match the time chosen. For the 60 min session the recommended tip on the sheet was $20 – $40. That’s 31% – 62%! The massage was no where near worth that and last time I checked tips are not regulated nor mandatory. The sheer embarrassment of the moment will ensure I never visit the establishment again. If you feel your time is worth more than the rates, then adjust your rates… don’t correct someone’s tip.

Positive: ProfessionalismI am recovering from foot surgery and can’t walk on my left foot. Sara helped me get in and out of the store, followed by a wonderful 90 minute massage. I have known Sara for three years (she used to own a shop near my house) and she is very attentive to my many problem areas. I fell a week ago and Sara used light pressure on my right wrist, shoulder and especially on my back which is still a little sore from the fall. She is kind, always smiling and will give you a great massage.I am recovering from foot surgery and can’t walk on my left foot. Sara helped me get in and out of the store, followed by a wonderful 90 minute massage. I have known Sara for three years (she used to own a shop near my house) and she is …More

I am recovering from foot surgery and can’t walk on my left foot. Sara helped me get in and out of the store, followed by a wonderful 90 minute massage. I have known Sara for three years (she used to own a shop near my house) and she is very attentive to my many problem areas. I fell a week ago and Sara used light pressure on my right wrist, shoulder and especially on my back which is still a little sore from the fall. She is kind, always smiling and will give you a great massage.

Positive: Communication, Professionalism, QualityI noticed this place near where I live and looked inviting. I gave them a call and booked my appointment. When I arrived I noticed the place look new and very clean. I was greeted by Sarah and I told I had an appointment. She said the appointment is with her. She collected the fee and showed me to the room and explained what to do. I got ready and laid down on the table covered with a towel. Sarah asked if I was ready and came in and asked what pressure I liked. After she started the massage and it was great, perfect pressure. Sometimes I would aske for more pressure on my legs and shoulders and she accommodated with perfection. I could tell she was well trained and experienced. She asked if I would like Hot Stones and I agreed, glad I did was good addition for my shoulder, back, legs and my feet. About 20 minutes left she had me face up and did a face, head, arms, hands, legs and foot massage. All during the massage Sarah checked in on me to make sure everything was good and if I wanted more or less pressure. When it was done she asked how was the massage and I told her excellent ! She asked If I wanted water, which I did. She left the room, I got ready too go and met her out front as she gave me water and her business card. I tipped your for the great serve and told her I will definitely will be back.I noticed this place near where I live and looked inviting. I gave them a call and booked my appointment. When I arrived I noticed the place look new and very clean. I was greeted by Sarah and I told I had an appointment. She said the …More

I noticed this place near where I live and looked inviting. I gave them a call and booked my appointment. When I arrived I noticed the place look new and very clean. I was greeted by Sarah and I told I had an appointment. She said the appointment is with her. She collected the fee and showed me to the room and explained what to do. I got ready and laid down on the table covered with a towel. Sarah asked if I was ready and came in and asked what pressure I liked. After she started the massage and it was great, perfect pressure. Sometimes I would aske for more pressure on my legs and shoulders and she accommodated with perfection. I could tell she was well trained and experienced. She asked if I would like Hot Stones and I agreed, glad I did was good addition for my shoulder, back, legs and my feet. About 20 minutes left she had me face up and did a face, head, arms, hands, legs and foot massage. All during the massage Sarah checked in on me to make sure everything was good and if I wanted more or less pressure. When it was done she asked how was the massage and I told her excellent ! She asked If I wanted water, which I did. She left the room, I got ready too go and met her out front as she gave me water and her business card. I tipped your for the great serve and told her I will definitely will be back.