Reju Nail Spa

Critical: Cleanliness, Professionalism, QualityI went to go get my acrylics off so that I can give my natural nails a break. The lady proceeded to pry the acrylics off of my nails and cut so deep, along with my skin, I bled on my thumb. She noticed way before I did but proceeded to work on my other finger until I noticed that my thumb hurt and when I pulled my thumb towards me I told her it was bleeding to which she just said “oh” and got ointment and slapped it on to just then continue prying the acrylics off of my hand. This time I asked her why she’s not soaking the acrylics off as she should have and her response is was “This is to take them off faster.” She saw my reaction and immediately got a bowl and filled it with acetone to then proceeded to dunk my hands in them. Mind you, My thumb is already bleeding. SHE PLANNED TO SOAK AN OPEN WOUND ON ACETONE! Not only was that bad enough. But she immediately left me unattended. I had to leave. This is a violation of safety and courtesy of a client. Now reflecting back at it, I never saw her sanitize any of the instruments she used. God forbid, something were to happen to my finger nor my hand or my health because of their unsanitary practice, I am pressing charges!Service: Acrylic nailsI went to go get my acrylics off so that I can give my natural nails a break. The lady proceeded to pry the acrylics off of my nails and cut so deep, along with my skin, I bled on my thumb. She noticed way before I did but proceeded to work …More

I went to go get my acrylics off so that I can give my natural nails a break. The lady proceeded to pry the acrylics off of my nails and cut so deep, along with my skin, I bled on my thumb. She noticed way before I did but proceeded to work on my other finger until I noticed that my thumb hurt and when I pulled my thumb towards me I told her it was bleeding to which she just said “oh” and got ointment and slapped it on to just then continue prying the acrylics off of my hand. This time I asked her why she’s not soaking the acrylics off as she should have and her response is was “This is to take them off faster.” She saw my reaction and immediately got a bowl and filled it with acetone to then proceeded to dunk my hands in them. Mind you, My thumb is already bleeding. SHE PLANNED TO SOAK AN OPEN WOUND ON ACETONE! Not only was that bad enough. But she immediately left me unattended. I had to leave. This is a violation of safety and courtesy of a client. Now reflecting back at it, I never saw her sanitize any of the instruments she used. God forbid, something were to happen to my finger nor my hand or my health because of their unsanitary practice, I am pressing charges!

Critical: Cleanliness, Professionalism, Quality, Valuei usually come to this place and theres never really a problem. but yesterday was the worse service i had. my mom and i went and we asked for a regular manipedi and regular nail polish w/ clear gel. the front desk person kept trying to convince us for a gel manicure and we kept saying no. once we were seated, i was moved along to the nail tech and masseuse. keep in mind that the place was busy. she seemed like she was rushing me and was moving at a fast pass. she was speaking fast and i asked her to repeat herself and she had an attitude. once the massage was done, she moved me to the nail chair. while she was doing my nails, she cut my cuticles to the start of my skin. i kept wincing and she heard me, but she didnt change what she was doing, she just said “oh” and kept on moving. she did this to 7 fingers and just slapped some antiseptic on them while making me dip them in acetone on open skin. then she left me for 15 minutes so she could handle someone else. i am appalled by the service and i will never come back. i only came for the convenience but i will be going somewhere else now.Services: Pedicure, Foot massages, Manicurei usually come to this place and theres never really a problem. but yesterday was the worse service i had. my mom and i went and we asked for a regular manipedi and regular nail polish w/ clear gel. the front desk person kept trying to …More

i usually come to this place and theres never really a problem. but yesterday was the worse service i had. my mom and i went and we asked for a regular manipedi and regular nail polish w/ clear gel. the front desk person kept trying to convince us for a gel manicure and we kept saying no. once we were seated, i was moved along to the nail tech and masseuse. keep in mind that the place was busy. she seemed like she was rushing me and was moving at a fast pass. she was speaking fast and i asked her to repeat herself and she had an attitude. once the massage was done, she moved me to the nail chair. while she was doing my nails, she cut my cuticles to the start of my skin. i kept wincing and she heard me, but she didnt change what she was doing, she just said “oh” and kept on moving. she did this to 7 fingers and just slapped some antiseptic on them while making me dip them in acetone on open skin. then she left me for 15 minutes so she could handle someone else. i am appalled by the service and i will never come back. i only came for the convenience but i will be going somewhere else now.