Regal Nails, Salon & Spa

Critical: CleanlinessNormally I receive shockingly good quality and service from this place for it not being a fancy stand alone salon. However today I yelped in pain multiple times while the technician was doing my nails. I came in to get my set taken off to be redone and she only soaked one hand in acetone. The other one, she grabbed a plastic nail tip and removed the my old nails without soaking them. She missed the fake nail that she was trying to remove and got under my actual nail hurting me the first time. When I first had all the new nail tips on, she filed my pinky so hard that she caused my real nail to flip up and pull thus hurting me the second time. She hurt me the third time by really digging in with nail file around my cuticle. I tried not to think anything of it because I know these are things that happen when you get your nails done but I started to worry. When filing the surface of my nails with the rotary tool, she filed them down really thin and hurt me a few more times while using that tool. When she put the dip powder on, the shapes were pretty good but the thumbs looked a little weird but nothing absolutely awful so I stayed quiet. She filed the nails again once the dip powder was done drying and brushed off my hands, DROPPED THE BRUSH ON THE FLOOR, and started trying to brush my hands off some more but I recoiled and said out loud “Ma’am you dropped that brush on the floor…you dropped that brush on the floor” and she just ignored me (and my concern that that was obviously very unhygienic) , grabbed my hands and resumed what she was doing. After she finished painting my nails, she used THE NAILS ON HER HANDS to clean up paint from around my cuticles. After she was done, she rubbed oil on my hands and her hands felt SUPER gritty and not like she washed her hands in between appointments. An hour after I got home both of my thumbs and my left index finger became inflamed but I fixed it by soaking my fingers in saltwater.Service: ManicureNormally I receive shockingly good quality and service from this place for it not being a fancy stand alone salon. However today I yelped in pain multiple times while the technician was doing my nails. I came in to get my set taken off to …More

Normally I receive shockingly good quality and service from this place for it not being a fancy stand alone salon. However today I yelped in pain multiple times while the technician was doing my nails. I came in to get my set taken off to be redone and she only soaked one hand in acetone. The other one, she grabbed a plastic nail tip and removed the my old nails without soaking them. She missed the fake nail that she was trying to remove and got under my actual nail hurting me the first time. When I first had all the new nail tips on, she filed my pinky so hard that she caused my real nail to flip up and pull thus hurting me the second time. She hurt me the third time by really digging in with nail file around my cuticle. I tried not to think anything of it because I know these are things that happen when you get your nails done but I started to worry. When filing the surface of my nails with the rotary tool, she filed them down really thin and hurt me a few more times while using that tool. When she put the dip powder on, the shapes were pretty good but the thumbs looked a little weird but nothing absolutely awful so I stayed quiet. She filed the nails again once the dip powder was done drying and brushed off my hands, DROPPED THE BRUSH ON THE FLOOR, and started trying to brush my hands off some more but I recoiled and said out loud “Ma’am you dropped that brush on the floor…you dropped that brush on the floor” and she just ignored me (and my concern that that was obviously very unhygienic) , grabbed my hands and resumed what she was doing. After she finished painting my nails, she used THE NAILS ON HER HANDS to clean up paint from around my cuticles. After she was done, she rubbed oil on my hands and her hands felt SUPER gritty and not like she washed her hands in between appointments. An hour after I got home both of my thumbs and my left index finger became inflamed but I fixed it by soaking my fingers in saltwater.

Critical: Cleanliness, Professionalism, QualityI am honestly not the type to bring race into an issue but the minute I walked in, they looked at me so weird. I told them what services I wanted and boss lady looked over at two other ladies and they both shook their heads not wanting to do my nails. She sent me to a guy who first of, didn’t say hello then didn’t have a mask on. I proceeded to show him what I wanted, he grabbed my phone took a closer and said I don’t know how to do a cheetah print. I said it doesn’t have to be identical just the design and he said I can leave cuz he cannot do it. In all honesty I appreciate that he was honest but the fact that you are not well trained with your job to do it right baffles me. They starting laughing at me as I walked out like wow. How great of a service. SMHServices: Manicure, PedicureI am honestly not the type to bring race into an issue but the minute I walked in, they looked at me so weird. I told them what services I wanted and boss lady looked over at two other ladies and they both shook their heads not wanting to …More

I am honestly not the type to bring race into an issue but the minute I walked in, they looked at me so weird. I told them what services I wanted and boss lady looked over at two other ladies and they both shook their heads not wanting to do my nails. She sent me to a guy who first of, didn’t say hello then didn’t have a mask on. I proceeded to show him what I wanted, he grabbed my phone took a closer and said I don’t know how to do a cheetah print. I said it doesn’t have to be identical just the design and he said I can leave cuz he cannot do it. In all honesty I appreciate that he was honest but the fact that you are not well trained with your job to do it right baffles me. They starting laughing at me as I walked out like wow. How great of a service. SMH

Positive: Cleanliness, Professionalism, Punctuality, Quality, ValueBest place ever!!! I have gone to many places and am always disappointed. I’ll admit I am VERY picky about my nails but Sammy gets it right everytime!!! She’s the best, she does ny finger nails, toe nails, and my eyebrows. Her husband is awesome too he does my best friends nails and she’s just as picky as me!!! I will follow Sammy wherever she goes!!!Best place ever!!! I have gone to many places and am always disappointed. I’ll admit I am VERY picky about my nails but Sammy gets it right everytime!!! She’s the best, she does ny finger nails, toe nails, and my eyebrows. Her husband is …More

Best place ever!!! I have gone to many places and am always disappointed. I’ll admit I am VERY picky about my nails but Sammy gets it right everytime!!! She’s the best, she does ny finger nails, toe nails, and my eyebrows. Her husband is awesome too he does my best friends nails and she’s just as picky as me!!! I will follow Sammy wherever she goes!!!