At Regal Nails & Spa in Carrollton, we are committed to helping you look and feel your best and we believe that a healthy care is an essential part of a healthy lifestyle. In order to achieve the most beautiful and healthy results possible we use some of the best products available in the beauty industry today.
Located In: Walmart Supercenter
Services
… View moreAddress and Contact Information
Address: 1213 E Trinity Mls Rd, Carrollton, TX 75006
Phone: (972) 242-4061
Website: http://www.regalnails.com/
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Regal Nails
The Regal Nails Salon & Spa franchise system was founded in 1997 in Baton Rouge, LA, where the franchisor headquarters is still located today.
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Reviews
Nyisha Hinton
I called ahead of time for pricing and he didn’t understand what medium long length meant.. When I arrived, the guy at the front counter said it would be a wait. There were 2 people ahead of me. I think this should have been communicated over the phone. After my daughter and I were done shopping, she went back to the nail shop to see what the wait time would be. The guy didn’t even acknowledge her or make eye contact. Poor customer service.
… morePhuong Tran
Nails look good, had a good time chatting with staff members. However, my index finger feels painful after a few hours leaving the place.
… moreShaina Thomas
Andy is an amazing nail tech. He does my nails exactly how i want it and even for the pedicures he takes his time and i truly believe he has magic fingers! His massages are amazing and i have gone back to see him multiple times! Each time my experience is better than the last! Definitely recommend coming here!
… moreLarreka Jenkins
Critical: ValueSo I go there to get my nails and toes done. The first time I was told I took too long to decide on my nails bc I told him that he cut my thumbs nails down and he going to tell me after 20 mins into it that he won’t be able to do my nails bc he has a 4 o’clock appt when he started on my nails after 3. I went back two days later then he tell me he can’t do my nails bc I made him nervous when I told him he cut my thumb nails too short. So it would be better to let someone else do your nails.Service: PedicureSo I go there to get my nails and toes done. The first time I was told I took too long to decide on my nails bc I told him that he cut my thumbs nails down and he going to tell me after 20 mins into it that he won’t be able to do my nails …More
So I go there to get my nails and toes done. The first time I was told I took too long to decide on my nails bc I told him that he cut my thumbs nails down and he going to tell me after 20 mins into it that he won’t be able to do my nails bc he has a 4 o’clock appt when he started on my nails after 3. I went back two days later then he tell me he can’t do my nails bc I made him nervous when I told him he cut my thumb nails too short. So it would be better to let someone else do your nails.
Arzina Ali
I’ve been coming here for on and off YEARS! I would say maybe 7 plus years. Besides Sam, I’ve always gotten a bad vibe from everyone else there. The nails techs and everyone are very rude, don’t want to do the work, and talk in their language super loud when I ask or say something. Every time I’ve walked in after realizing everyone’s behavior – I only come in to get my nails done from Sam. No doubt he’s nice and does a great job on nails. BUT – 2 weeks ago, I made an appointment for 5pm and showed up and Sam told me I would have to wait until he finishes two other people THEN he can see me. Super disappointed – I told him that I had an appointment and he said “I know but they walked in so I committed to them”. I told him that’s wrong, even though he had clearly written on his board 5:00 appointment with me. Anyways – I left. Decided to try another place. And I’m glad that Sam did what he did, because I ended up finding a better place for nails. I feel like once you start becoming a regular at a specific nails place – they start taking you for granted. Thanks Sam – for not keeping my appointment – I ended up with better. 🙂
… moreTyrena Cary
This is the 3rd but last time I will go to this shop. I went into the shop at 7pm for a pedi/full set and was sat down. I waited for 1 hour and watched another customer that came in after me get nails done. After my feet were done I was asked to pay (also tipped) and I was then seated in Sam’s chair I showed him the nails I wanted and he asked me if I had an attitude. Well yes I was a little irritated because by this time it was 9pm. He then advised me he didn’t want to do my nails because I had an attitude and told me I had to move again. I didn’t have and attitude until after that point being refused service after waiting, paying, and no apology. I didn’t leave the shop until 10:15 pm I will never return to this salon again.
… moreJamie Alberti
I have been to this location several times due to the convenience of it being right in Wal Mart and the prices are very reasonable. Though the girls are great and do a great job, the management and flow of the store is ridiculous. The last two times I’ve been there, I’ve been very vocal that I was on a time limit and needed my toes and nails done at the same time….no problem says management. Then, once all my polish is off and toes are ready to be done….everything changes. Today, once my gel was soaking to get off and my polish was off my toes they pulled the girl from my pedicure to work on a walk in that wanted the specific girl I had. Instead of telling her she would have to wait, they pulled her and let ME wait….ME who was already there with the specific instructions that I’m in a rush and need them done at the same time. So now twice I’ve left without what I really wanted because time was mismanaged by THEM and now twice I’ve left with wet nail polish, instead of the gel due to their mismanaged time. I gave them several opportunities to make this right but I’ve reached my threshold and will NEVER go back. I’m a great customer who gets their nails and toes done at least twice per month so I know it’s their loss. I suggest paying $5 more going somewhere else that respects you and your time AND you get what you want when paying $50+….
… moreSaira Musani
Use to be a regular until the service turned horrible! I’ve been to Sam for about two years now and the last time I visited and this time I was treated poorly. I called to make an appointment and Sam gave me a time to come in so I did. When I showed up for my appointment he had already started on someone else so I informed him I was there and decided to wait it out. After he was done with her (40 minutes later from my appointment time) he went on to tell me that he was going to take another customer and that one of the females would take care of me. I then again mentioned that I had an appointment with HIM and not her so I would like to continue to get them done from him. He just refused. I’m not sure what that was about besides being highly unprofessional. I don’t understand why he would give me an appointment time ,and then not honor it after making me wait. I’m never going back here again and you shouldn’t either. The place is super crowded and apparently they have lost their professionalism.
… moretibet limones
I go here all the time but they hired new people and the guy that was just hired messed up my nails completely, I asked for pink, he gave me black, I asked for them to be shorterand he responded “no.” They are so long I can barely make a fist… I said rounded he made them look like shark teeth, and he made my finger bleed from filing my skin, yes skin not nails…. If you go to get your nails done, call before and request for Sam, he is the guy that I normally go to (he has white hair, very nice) Sam is the only reason I will go back…. And the two women in the back but I don’t know their names.
… moreGloria Reed
I have been a customer here for about two years and two weeks ago I went in and I booked an appointment with Sam I came in for my appointment he act as though he didn’t see me tell me to take a seat and I said that why are people walking back-and-forth so I left.. Then I went today and Sam was sitting outside of his nail shop on his phone and I asked him could he give me an appointment where all of my things can be done it once he had a very nasty attitude and he literally argue with me because I walked out last time but I did pay for the services I received. I would never set foot in this horrible place again time management is with their need and they need to leave their attitude was at home because you are in Walmart and you are in customer service
… more