Redmond Ridge Nails

Critical: Cleanliness, Professionalism, QualityWent in to get some acrylic removed off my nail, the length was already cut down by myself at home && there was a few nails that were already off.Cindy sat me down then started to immediately file the dry acrylic off without any soaking or anything ! It was my first time here so I assumed This was a different technique. When she got down to almost my nail bed, she pulled out her nail kit and grabbed a nail. I knew Immediately she was going to start pulling off my nails !! I watched Her grab the fake nail and she jammed it between the acrylic and my nail bed till she hurt me ! After the 3rd time that she hurt me tearing and pulling off the acrylic, I finally Asked her why she’s not soaking it in acetone first!?? She then threw her tools down and started to tell me something but she stopped herself! She then came back with the correct tools (acetone, bowel, && towel) and continues to huff at me anytime she had to replace and throw away her tip! Which was only once because there wasn’t even that much acrylic left ! She was done super fast after and I went To pay, she was trying to charge me the full 20$ for a soak removal !!! I said No because she was tearing and ripping apart my nails for a good 20minutes before I had To tell her about soaking them !!! She said fine she will only charge me $15! I paid Because my nails were technically removed but I will Never go back to this place ! ! Seems like they cared more about cutting cost and skeeming people than actually caring for their nails !Went in to get some acrylic removed off my nail, the length was already cut down by myself at home && there was a few nails that were already off.Cindy sat me down then started to immediately file the dry acrylic off without any soaking or …More

Went in to get some acrylic removed off my nail, the length was already cut down by myself at home && there was a few nails that were already off.Cindy sat me down then started to immediately file the dry acrylic off without any soaking or anything ! It was my first time here so I assumed This was a different technique. When she got down to almost my nail bed, she pulled out her nail kit and grabbed a nail. I knew Immediately she was going to start pulling off my nails !! I watched Her grab the fake nail and she jammed it between the acrylic and my nail bed till she hurt me ! After the 3rd time that she hurt me tearing and pulling off the acrylic, I finally Asked her why she’s not soaking it in acetone first!?? She then threw her tools down and started to tell me something but she stopped herself! She then came back with the correct tools (acetone, bowel, && towel) and continues to huff at me anytime she had to replace and throw away her tip! Which was only once because there wasn’t even that much acrylic left ! She was done super fast after and I went To pay, she was trying to charge me the full 20$ for a soak removal !!! I said No because she was tearing and ripping apart my nails for a good 20minutes before I had To tell her about soaking them !!! She said fine she will only charge me $15! I paid Because my nails were technically removed but I will Never go back to this place ! ! Seems like they cared more about cutting cost and skeeming people than actually caring for their nails !

Positive: Cleanliness, Professionalism, QualityI love the staff here – super friendly and professional. The spa is very clean and they use new or sanitized tools on every person. I do wish the foot massages were longer but who doesn’t? 😉 Prices reflect the Redmond Ridge scene so don’t come here if you’re looking for the lowest prices but it is a very good value. Great place – check it out!I love the staff here – super friendly and professional. The spa is very clean and they use new or sanitized tools on every person. I do wish the foot massages were longer but who doesn’t? 😉 Prices reflect the Redmond Ridge scene so don’t …More

I love the staff here – super friendly and professional. The spa is very clean and they use new or sanitized tools on every person. I do wish the foot massages were longer but who doesn’t? 😉 Prices reflect the Redmond Ridge scene so don’t come here if you’re looking for the lowest prices but it is a very good value. Great place – check it out!