Camille Scott
Came to Reddy Aesthetics in Long Beach at the end of Aug from a personal referral – for a black and white tattoo removal on my forearm- because they use the latest technology called PicoSure. We had a bit of a rocky start with communication of proper after care, healing process of treatment and quoted costs. To provide context: Breanna (on-site manager) is the one who sits with customers to go over procedure costs, however this was not the case as I was a walk in and this was my first time there. My rate was quoted by the NP who left the room and came back with a quote based on the size of the area of treatment. The NP that preformed the removal was nice enough, but in my opinion, had those new vibes when I had questions. In the days following I grew anxious and very concerned of my healing and, thus, thoroughness of information that I felt was remiss in being communicated well. I emailed the establishment and Breanna (onsite manager) was able to schedule me in to see Dr. Reddy (physician) at my convenience. Both, Dr. Reddy and Breanna were present and very kind, accessible and compassionate to work through some solutions and adjustments to ensure my needs are being met. Breanna is very versed and strong in her explanation and further outlining of the services I am receiving. I’ve had my 2nd laser session, which Dr. Reddy herself preformed with a new NP and healing is going so much smoother. I really appreciate the time they’ve taken to remedy my initial experience; because let’s be honest – most businesses wouldn’t care at all to make any attempts at retaining their customer base to write it off. I have to admit working in a field that is entirely customer based myself, I too, must acknowledge when I can be better and admit when something fell through the cracks so I can offer solutions. Many businesses are dealing with the fallout after Covid with staffing shortages, cut hours, and so on, so I’m truly appreciative to the politeness and patience’s Reddy Aesthetics has shown me. Thank you!
… morekitty mccoy
IF YOU ARE NEW DO NOT COME HERE THEY WILL CHARGE $50:
… moreC. L.
Lovely staff and very helpful.. I’m a regular client.. specials are worth it. PRP is my favorita and love the nurses who are very professional B-12 injections, PRP facial, Vampire facial
… moreLisa Burney
Dr. Reddy and Maura are amazing. Love leaving with a nice tight forehead and diminished 11 lines! BOTOX treatments
… moreStephanie S
I went to Reddy Aesthetics in LB and got Botox and had my tattoo removed. I’m super happy with the results! They were super sweet and the office was really cute and clean! Last place I went to I felt like a dollar sign, like they didn’t care about their customers at all, but at Reddy Aesthetics I felt very welcomed! Def a happy customer!
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