Rainbow Nails & Beauty Salon

Critical: ProfessionalismI wish I could give 0 stars! Came here last week for a mani and pedi and the wife/owner was very rude and unprofessional. I don’t think I have ever felt so violated by a nail tech before. This lady was taking off my nail paint from before when when accidentally sliced my pinky finger, but the worst part was there was no apology or sorry given. I screamed of shock and pain and she simply looked at me and proceeded to firmly press my bleeding finger with a cotton ball with alcohol. I should have walked right out at that moment but I really needed my nails done and I hoped it wasn’t a deep cut. Fast forward a week later my finger is still in pain.. never again. Just rude and no value for customer serviceServices: Manicure, PedicureI wish I could give 0 stars! Came here last week for a mani and pedi and the wife/owner was very rude and unprofessional. I don’t think I have ever felt so violated by a nail tech before. This lady was taking off my nail paint from before …More

I wish I could give 0 stars! Came here last week for a mani and pedi and the wife/owner was very rude and unprofessional. I don’t think I have ever felt so violated by a nail tech before. This lady was taking off my nail paint from before when when accidentally sliced my pinky finger, but the worst part was there was no apology or sorry given. I screamed of shock and pain and she simply looked at me and proceeded to firmly press my bleeding finger with a cotton ball with alcohol. I should have walked right out at that moment but I really needed my nails done and I hoped it wasn’t a deep cut. Fast forward a week later my finger is still in pain.. never again. Just rude and no value for customer service

Critical: Cleanliness, ProfessionalismThis was my first time getting my nails done at this nail salon. I find the person that did my nails very curt. At first I thought it was a language barrier but quickly learnt that being RUDE was unfortunately apart of her personality. In addition, while doing my nails another patron came into the salon requesting gel nail manicure. She filed my nails and then asked me to wash my hands. She moved to the next chair and without sanitizing her hands proceeded to do the other client’s nails. I went back to the chair and waited approximately 5-10minutes on her to return to me. I sat there quietly and she did not acknowledge me. I thought the prudent thing to say at this point is “please give me a few minutes.” She returns to her chair at the work station where I was sitting clap her hands together to remove the nail dust (she was filing the other client’s nails), and proceeded to do my nails. I was thoroughly disgusted but did not say anything because I know it wouldn’t be taken kindly.Pros: I love the end result of my nails!Cons: RUDE & UNSANITARYI have no intention of returning! The person that did my nail is the female that says, “may I help you,” when you first walk in. The first person on the right upon entering the salon!This was my first time getting my nails done at this nail salon. I find the person that did my nails very curt. At first I thought it was a language barrier but quickly learnt that being RUDE was unfortunately apart of her personality. In …More

This was my first time getting my nails done at this nail salon. I find the person that did my nails very curt. At first I thought it was a language barrier but quickly learnt that being RUDE was unfortunately apart of her personality. In addition, while doing my nails another patron came into the salon requesting gel nail manicure. She filed my nails and then asked me to wash my hands. She moved to the next chair and without sanitizing her hands proceeded to do the other client’s nails. I went back to the chair and waited approximately 5-10minutes on her to return to me. I sat there quietly and she did not acknowledge me. I thought the prudent thing to say at this point is “please give me a few minutes.” She returns to her chair at the work station where I was sitting clap her hands together to remove the nail dust (she was filing the other client’s nails), and proceeded to do my nails. I was thoroughly disgusted but did not say anything because I know it wouldn’t be taken kindly.

Critical: Professionalism, ValueThe owner/wife was very unprofessional and rude. That was the 2nd time i have encountered her displaying the same behavior. To top it off when i called to ask a question on a pedicure the price went up $10 more than what i paid the previous month. I asked over the phone if she could repeat herself as i didn’t understand what she was saying and her response was come in if you have a question and she hung up. NEVER EVER would i spend a red cent at that establishment.The owner/wife was very unprofessional and rude. That was the 2nd time i have encountered her displaying the same behavior. To top it off when i called to ask a question on a pedicure the price went up $10 more than what i paid the previous …More

The owner/wife was very unprofessional and rude. That was the 2nd time i have encountered her displaying the same behavior. To top it off when i called to ask a question on a pedicure the price went up $10 more than what i paid the previous month. I asked over the phone if she could repeat herself as i didn’t understand what she was saying and her response was come in if you have a question and she hung up. NEVER EVER would i spend a red cent at that establishment.