Rachel’s salon & spa

  4.7 – 69 reviews   • Beauty salon

Social Profile:

Rachel's salon & spa 49036

Hours

MondayClosed
Tuesday9 AM–7 PM
Wednesday10 AM–7 PM
Thursday9 AM–6 PM
Friday9 AM–4 PM
Saturday8 AM–3 PM
SundayClosed

Address and Contact Information

Address: 23 W Chicago St, Coldwater, MI 49036

Phone:

Website: https://www.vagaro.com/googlemap/U2FsdGVkX1-y~Jr2LiL2qh2esFwq3t0Cuue7pFM1c4Q=/services?hl=en-US&gei=uuvpY_j_M5rl2roPy-iIgAY&rwg_token=AI9Vzbte5xXnnmHsJhgNgPPRpAS81r2B2OEKYbUMLGKl4qqoAUZcpNytToBYFvWNNbpFuH3X1igcsiJTkCAG6sh2eNXYqPKX4g%3D%3D

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Reviews

Brenda Duran
Their site does not state anywhere that a confirmation is needed more than 24/48 hours. Note I had an appointment scheduled for Saturday (3/12) for an all over color and I received a text message Monday (3/7) at 10:41 AM. I do not receive unknown messages normally, so I missed the message. However, the morning on Tuesday (3/8) around 8AM I received a message stating that my appointment was cancelled. At this time I was checking my notifications when I noticed the alert. After back and forth conversation, Rachel called me asking for my hair color. I informed her what I normally do but with short period of time, I need a blond color to cover my roots. She proceeded to say she’s going to cancel my appointment because highlights are 3 hrs (I’ve been to many salons, that’s a ridiculous amount of time but whatever) I never I formed her I wanted highlights. I was already frustrated by their service and unknown policy that I did not care to continue.
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Soph
Positive: Cleanliness, Professionalism, Punctuality, Quality, ValueI wish I could give more stars. Great service and great quality. I got my hair dyed here twice and I was extremely satisfied both times. Got so many compliments on my hair too. And i have so much respect for Rachel for making her business hijabi friendly. THANK YOU!!!!!!Service: Hairstyling
I wish I could give more stars. Great service and great quality. I got my hair dyed here twice and I was extremely satisfied both times. Got so many compliments on my hair too. And i have so much respect for Rachel for making her business hijabi friendly. THANK YOU!!!!!! Hairstyling
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Ann Stevens
Positive: Cleanliness, ValueFirst time there and I will definitely be back! Rachel cut, highlighted, and styled my hair and I was very happy with the way it turned out. I was very impressed with how she made sure to ask me what I wanted and show me before she did anything to my hair. Great experience!Service: Hairstyling
First time there and I will definitely be back! Rachel cut, highlighted, and styled my hair and I was very happy with the way it turned out. I was very impressed with how she made sure to ask me what I wanted and show me before she did anything to my hair. Great experience! Hairstyling
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DANIEL PAEZ
Rachel at the beginning was very helpful and good at her job but lately her quality has dropped a lot, especially in the service and attention, especially because she does not take calls or answer messages and when you have an appointment she does not meet or receive the attention that she should be. She really needs to improve her customer service.
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A D (Riv)
What a great place. The stylist was welcoming, helpful and made sure my daughter left with a haircut she loved! It’s a lot bigger inside than the pictures show, they even have special chairs for little kids (an airplane and a car). The salon is open and bright but still feels cozy. A lovely atmosphere, well fitted out, clean and well maintained. Will definitely be coming back. Thank you!
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Denise Bagley
Love my highlights, cut, and style. Friendly atmosphere. Hairstyling, Shampoo & conditioning, Haircut
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Katie Adams
Rachel was awesome and did a great job cutting my son’s hair. The other stylists were really friendly and the haircuts I saw them giving looked good as well. The salon was full so it must mean that it is a great place!
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shamayne neesley
This team is absolutely outstanding! You walk in and you know immediately that you’re in the right spot. I’m blown away with all they can do there, waxing, message, pedicures, hair, nails and tanning is to come. Other places can offer the same, but I think it’s just the caring technique of the team that’s amazing. Thank you for a great experience.
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Sheila Taylor
My family has been going to her for years, we all love her. She takes her time to make sure you are happy and also makes suggestions. She has a great group of women working at her new location, we wish her all the best as her business grows!
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Ben “Benny” Lafferty
I hate to leave a bad review of a shop I haven’t been a customer in. But there is no PHONE NUMBER to call and ask simple questions. There is no information on their website either. You’re listed as appointment preferred, but how are we supposed to book one if we have questions about services and pricing??
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