PT Nails & Spa

  4.0 – 157 reviews   • Nail salon

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PT Nails & Spa 19713

Located In: ShopRite of Newark, DE

Hours

Wednesday9 AM–7:30 PM
Thursday9 AM–7:30 PM
Friday9 AM–7:30 PM
Saturday9 AM–7:30 PM
Sunday10 AM–5 PM
Monday9 AM–7:30 PM
Tuesday9 AM–7:30 PM

Services

Nail Salon
Acrylic nails
Gel manicures
Manicure
Pedicure
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Address and Contact Information

Address: 9 Chestnut Hill Plaza, Newark, DE 19713

Phone: (302) 525-6117

Website: https://mapsask.top/pt-nails-spa-oirqkds

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Related Web Results

PT Nails & Spa | Newark DE – Facebook

PT Nails & Spa, Newark, Delaware. 271 likes · 1483 were here. PT Nails & Spa provides professional beauty services in a luxurious and relaxing atmosphere!

Pt Nail And Spa, 9 Chestnut Hill Plaza, Newark, DE – Groupon

PT Nails & Spa’s technicians pamper clients’ hands and feet from top to bottom. Apart from nourishing the nails, they apply a choice of traditional or gel …

PT Nails & Spa, 9 Chestnut Hill Plz, Newark, DE … – MapQuest

Get directions, reviews and information for PT Nails & Spa in Newark, DE. You can also find other Health & Beauty Consultants on MapQuest.

Reviews

Dulce Pina
I was a walk in while my husband got his haircut next door. I was actually skeptical and hatted the fact that I had to go somewhere other than my regular place but I was pleasantly surprised. When I walked in they were focused on others but after I was greeted and seated with a nice man at chair #4 (I’m sorry I didn’t get his name), he asked what I was getting done and proceeded to check with me asking if everything was okay or if I liked it. Through our conversation I learned that he values his job and tries to make sure he’s improving every day and that’s really important to me. I do think it would be nicer if there was more organization around as I did notice things pulled up on the wall but I was pleasantly impressed and next time my husband comes and get his hair done I’ll tag along too!
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Silva Norris
Be careful on the pricing! I have acrylic nails that I get filled every 2-2 1/2 weeks. The last time I was there for a fill they charged me extra to remove the gel and to fill the acrylic because I brought my own regular nail polish and didn’t get gel again! If I would’ve got gel they would’ve charged me an extra $10. Wait, what? You still have to remove the gel to get to the acrylic! Why did they charge me $35 if a fill is $25? I should’ve just got the gel! Same price as my own polish! Look at the pricing I’ve attached and tell me this makes sense? I can understand if I wasn’t getting any service done at all and have them take off the gel and acrylic. But really?!?! When I called the owner to ask “why”she was unsympathetic and laughed. I asked her what was funny she said “all prices are going up” and she hasn’t gotten the new sign yet. I told her it’s not nice to over charge without telling a customer in advance! It’s sad because I really like my nail lady, it just so happens she was on vacation that week and I got a different lady. I’m certainly not worried about $10, but it’s the principle. I dislike nothing more than getting ripped off. I’ll be looking for a new nail salon!
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Jasha
Customer service is abysmal. I went in for an eyebrow wax, she said “it’ll be $10 this time but $12 next time” because when she was done I looked in the mirror & asked her to take an additional 2 seconds to pluck one eyebrow hair that was going in a completely different direction. I watched a customer (who had an appointment) come in & not be greeted. When someone finally did greet her (after 15-20 minutes) she was understandably frustrated. They didn’t like that & continued to ignore her until she left. I also watched as another person was told that her “fingers were crooked” and that the design that she requested was ugly & to choose another design next time. These incidents were all on separate occasions. Every single customer was a black woman: they’re biggest clientele base & the reason shops like this are even in operation. They tend to forget that. Treat ALL customers with kindness & respect! Every. Single. Time. We don’t owe you our hard earned dollars & we’re not our grandparents, we will take our money elsewhere until you’re forced to go elsewhere. Do better. Be better.
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brandy schafer
Usually I’m iffy with trying new places but I was absolutely pleased with this one. The time and detail she took on my nails and the light massage after was such a plus. I will definitely go back , so in love with this changing set !
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Sandra Lane
Made an appointment and people walked in with no appointment and were helped while we waited. She clearly had no appointment as they told her she could get it done tomorrow, but she told them she’d get them done today. She walked herself to a pedicure chair and sat down. Guess that means you go first here even if someone has an appointment. Won’t be back here again after going for about 7 years.
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Nicole Tunis
I was going to this place for 2 years and never had a bad experience until today. I went to get my toes done and eyebrows waxed. When I tell you this woman made my toe nails bleed during my pedicure and then she didn’t talk to me at all her customer service was horrible. Then I went to get my eyebrows waxed and when I tell you this woman waxed a spot off my eyebrow and left intense marks of where the paper was to pull off the wax. They were bleeding and swollen. This is the most ignorant place I have ever been. Then when I saw my eyebrows in the car mirror I started to cry they hurt so bad I called the owner and told her what had happened she acted like she didn’t understand English…so I hung up at this point because I was so upset…they called my number back and continued to back the worker up and they were yelling at me over the phone…that I felt like they were herassing me…please ladies don’t go here
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Tati Timmons
Mr Long did my nails, they are perfect. The staff is very polite, nice, treat you with respect that’s what I loved about this place the respect and the fact that they were not rushing to get to another customer. He took his time. And kept asking me was my nails
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L H-S
I had been needing a new place to get my nails done and having the worst of luck when my coworker recommended PT Nails. Her nails were always fabulous and on point. They always seemed to last her forever. I’ve now been going here since July. I never leave dissatisfied with my nails, the design, or the experience.
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Sharain McCullough
I’ve been going here for over a year, great quality and great staff. Only place I get my mani/pedi done. The polish they have called night diamond, I’m in love with!
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Sydney Adams
Critical: Professionalism, Quality12/31/2022. The info below is a review I left this time last year. I stupidly tried to give this salon another chance at redemption and I booked with a tech a week in advance. This tech was a no show for our 9am appointment. I sent her 2 messages and both were in responded to. At this point an hour passed I called her and this too went unanswered. She responded shortly after by saying that she had a “emergency” and forgot to text her clients. Ummm ok. The salon owner then approached me by offering me a longer wait time but offering he or his wife to complete the service. His wife arrived and asks to view the design I’m interested in, I did and she stated it was “easy” to do. Ok great then proceeds to make me wait an additional 20 mins. I left with nothing but HOPE that another salon could service me at short notice on a Saturday/NYE weekend.To any future clients, be certain to schedule/book with an experienced technician. Which is usually only one of the first 4 stations. While this establishment is professional their quality and communication are lack there of. I waited 1 hour an 30 mins as a walk in client with a service request of a spa pedicure & overlay on 2 toes. I was escorted to the pedicure station and requested overlay a second time, this time to my servicing technician, along with showing photos for reference. She stated, my toes were good and didn’t “need it”. I kindly asserted that I indeed wanted overlay.It wasn’t until my pedicure was complete that the technician informed me she wasn’t capable of overlay application & that I would have to wait a second time for another tech to complete the service, I obliged. The second tech took one look at my feet and too commented on my lack of “need” for overlay. At that point I was displeased and declined the application. Once my service was completed I expressed my dissatisfaction to the owner Lena, who did not seem to have any empathy toward the matter. Beware!Services: Pedicure, Acrylic nails12/31/2022. The info below is a review I left this time last year. I stupidly tried to give this salon another chance at redemption and I booked with a tech a week in advance. This tech was a no show for our 9am appointment. I sent her 2 …More
12/31/2022. The info below is a review I left this time last year. I stupidly tried to give this salon another chance at redemption and I booked with a tech a week in advance. This tech was a no show for our 9am appointment. I sent her 2 messages and both were in responded to. At this point an hour passed I called her and this too went unanswered. She responded shortly after by saying that she had a “emergency” and forgot to text her clients. Ummm ok. The salon owner then approached me by offering me a longer wait time but offering he or his wife to complete the service. His wife arrived and asks to view the design I’m interested in, I did and she stated it was “easy” to do. Ok great then proceeds to make me wait an additional 20 mins. I left with nothing but HOPE that another salon could service me at short notice on a Saturday/NYE weekend.
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