Pro Nails LLC

Critical: Professionalism, QualityI was a walk in and asked if there was availability for a gel polish change and a dip polish change for me and my daughter. They said yes, so we started soaking. Paul started first on my gel polish and we were informed he would do my daughter next (would have liked to have known that we wouldn’t be done at the same time or close to it). Then someone came in with an appointment. Paul mentioned he would finish mine, do hers, THEN do my daughters. He was very rushed and left me mid-polish to help another walk in with a polish removal. He rushed through my gel polish which looks very messy (it was on my cuticles and uneven and I’ve tried to fix it). As I was checking out he was asking if we were coming back to have my daughters nails done, as I answered him he answered his phone and totally ignored me! We left paying for more than we should have for a gel polish and two removals. Very disappointed, won’t be back unless they comp the service to try and earn our trust.Service: ManicureI was a walk in and asked if there was availability for a gel polish change and a dip polish change for me and my daughter. They said yes, so we started soaking. Paul started first on my gel polish and we were informed he would do my …More

I was a walk in and asked if there was availability for a gel polish change and a dip polish change for me and my daughter. They said yes, so we started soaking. Paul started first on my gel polish and we were informed he would do my daughter next (would have liked to have known that we wouldn’t be done at the same time or close to it). Then someone came in with an appointment. Paul mentioned he would finish mine, do hers, THEN do my daughters. He was very rushed and left me mid-polish to help another walk in with a polish removal. He rushed through my gel polish which looks very messy (it was on my cuticles and uneven and I’ve tried to fix it). As I was checking out he was asking if we were coming back to have my daughters nails done, as I answered him he answered his phone and totally ignored me! We left paying for more than we should have for a gel polish and two removals. Very disappointed, won’t be back unless they comp the service to try and earn our trust.

Positive: Cleanliness, Professionalism, Quality, ValueI’ve only had one pedicure, and after this experience with Paul and Lily I will be back! Both are very personable and work well as a team to effectively tend to their customer yet certain they are satisfied with the results. Very reasonable, clean. Support small business!Service: Pedicure

I’ve only had one pedicure, and after this experience with Paul and Lily I will be back! Both are very personable and work well as a team to effectively tend to their customer yet certain they are satisfied with the results. Very reasonable, clean. Support small business! Pedicure

Critical: Cleanliness, Quality, ValueDO NOT GO HERE, I paid a lot for a gel manicure they used ONLY a used file and nothing else but gel polish and it came off right when i got home it was terrible, the place is also very dirty they don’t wipe don’t the seats in between customers and the floor is disgusting, and I even proceeded to call the manager and started to scream at me.Services: Manicure, Gel manicuresDO NOT GO HERE, I paid a lot for a gel manicure they used ONLY a used file and nothing else but gel polish and it came off right when i got home it was terrible, the place is also very dirty they don’t wipe don’t the seats in between …More

DO NOT GO HERE, I paid a lot for a gel manicure they used ONLY a used file and nothing else but gel polish and it came off right when i got home it was terrible, the place is also very dirty they don’t wipe don’t the seats in between customers and the floor is disgusting, and I even proceeded to call the manager and started to scream at me.

Critical: Cleanliness, Professionalism, QualityBy far the worse gel manicure I have ever had. By the time I got home my nails had bubbles and were sticky.He totally skipped the last step of the process. The guy rushed me through so fast and after he cut my nails just put the clippers back in the drawer. I almost left then. I wish I had. When he was done I still had dust on my hands where he filed. It was disgusting. Very disappointed. Will never go back here. He was extremely rude when he answered the phone as well. I have always had a good experience with the ladies here but don’t have the guy do your nails!!!!Service: ManicureBy far the worse gel manicure I have ever had. By the time I got home my nails had bubbles and were sticky.He totally skipped the last step of the process. The guy rushed me through so fast and after he cut my nails just put the clippers …More

By far the worse gel manicure I have ever had. By the time I got home my nails had bubbles and were sticky.He totally skipped the last step of the process. The guy rushed me through so fast and after he cut my nails just put the clippers back in the drawer. I almost left then. I wish I had. When he was done I still had dust on my hands where he filed. It was disgusting. Very disappointed. Will never go back here. He was extremely rude when he answered the phone as well. I have always had a good experience with the ladies here but don’t have the guy do your nails!!!!