Pro Nails

Critical: Professionalism, Punctuality, Quality, ValueMy friend and I went to this nail place to get our nails done, we had appointment appointment and we walked in on time and the lady said that we didn’t schedule a appointment even though I called and scheduled one. They don’t keep track of their appointments. My friend and I sat there for an hour and a half waiting to be called. Once we got called we sat there for another 2 1/2 hours. While we were getting our nails done they kept excepting walk-ins and sat them down right away. They would jump from person to person even though we were there for a very long time, if you don’t have enough people then don’t except walkins when other people have been there for over two hours. All we wanted was a fill and they did a poor job on the fill because now my nails are already peeling off even though this was only less than a week ago. We showed them the pictures that we wanted, and they did not do what we asked. The design did not turn out good and it was a simple design on both of ours and our nails are thick, lumpy, and are about to break off. I am not happy what I got neither is my friend. Once I left I was very disappointed and I was going to go back in there and get a refund but I decided there was no point because they probably wouldn’t give me one even though they are peeling off. The next day I had to go back to a different place and get my design redone and my gel nail polish cured because it wasn’t even cured all the way. The main disappointment is that me and my friend sat there for four hours, we got there at five and left at 8:40. Also the other main disappointment was when we sat there for that long our nails didn’t come out good at all. You would expect for sitting there that long that they would turn out decent because they would take their time, no that’s not the case, they kept jumping around from person to person. If you just want to get regular nail polish with no acrylic or anything that’s a place for you but if you want anything different I would NOT recommend.Service: ManicureMy friend and I went to this nail place to get our nails done, we had appointment appointment and we walked in on time and the lady said that we didn’t schedule a appointment even though I called and scheduled one. They don’t keep track of …More

My friend and I went to this nail place to get our nails done, we had appointment appointment and we walked in on time and the lady said that we didn’t schedule a appointment even though I called and scheduled one. They don’t keep track of their appointments. My friend and I sat there for an hour and a half waiting to be called. Once we got called we sat there for another 2 1/2 hours. While we were getting our nails done they kept excepting walk-ins and sat them down right away. They would jump from person to person even though we were there for a very long time, if you don’t have enough people then don’t except walkins when other people have been there for over two hours. All we wanted was a fill and they did a poor job on the fill because now my nails are already peeling off even though this was only less than a week ago. We showed them the pictures that we wanted, and they did not do what we asked. The design did not turn out good and it was a simple design on both of ours and our nails are thick, lumpy, and are about to break off. I am not happy what I got neither is my friend. Once I left I was very disappointed and I was going to go back in there and get a refund but I decided there was no point because they probably wouldn’t give me one even though they are peeling off. The next day I had to go back to a different place and get my design redone and my gel nail polish cured because it wasn’t even cured all the way. The main disappointment is that me and my friend sat there for four hours, we got there at five and left at 8:40. Also the other main disappointment was when we sat there for that long our nails didn’t come out good at all. You would expect for sitting there that long that they would turn out decent because they would take their time, no that’s not the case, they kept jumping around from person to person. If you just want to get regular nail polish with no acrylic or anything that’s a place for you but if you want anything different I would NOT recommend.