Pro-Cuts

Critical: Professionalism, QualityCame in expecting a great experience based on reviews but my expectations quickly when downhill. The hairdresser I worked with was a large man who was very rude and inappropriate. He subtly said I was dumb because I didn’t sit in the right seat for an eye wax. He didn’t seem to know what he was doing, he keep combing my eyebrows with a large comb that came very close to poking my eyes multiple times. He kept asking me if I was there just for an eye wax but I told him multiple times I wanted a haircut and eye wax. He also made inappropriate comments to his co-worker about being pregnant. Lastly what made me leave was that the hairdresser “Pretended” to choke me as a joke while I was leaning my head back on the eye wax sink. He put his hands on my neck with a little of bit pressure. Although It was a little bit of pressure I was a very vulnerable position with my neck fully exposed and leading against the sink. I lost all trust in the hairdresser so I got up and left. Very unprofessional.Came in expecting a great experience based on reviews but my expectations quickly when downhill. The hairdresser I worked with was a large man who was very rude and inappropriate. He subtly said I was dumb because I didn’t sit in the right …More

Came in expecting a great experience based on reviews but my expectations quickly when downhill. The hairdresser I worked with was a large man who was very rude and inappropriate. He subtly said I was dumb because I didn’t sit in the right seat for an eye wax. He didn’t seem to know what he was doing, he keep combing my eyebrows with a large comb that came very close to poking my eyes multiple times. He kept asking me if I was there just for an eye wax but I told him multiple times I wanted a haircut and eye wax. He also made inappropriate comments to his co-worker about being pregnant. Lastly what made me leave was that the hairdresser “Pretended” to choke me as a joke while I was leaning my head back on the eye wax sink. He put his hands on my neck with a little of bit pressure. Although It was a little bit of pressure I was a very vulnerable position with my neck fully exposed and leading against the sink. I lost all trust in the hairdresser so I got up and left. Very unprofessional.

Critical: Cleanliness, Professionalism, Punctuality, Quality, ValueI recommend going anywhere but this place. The manager Ashley likes to take care of her friends first before her clients that have a hair color appointment. She messed up my hair, so bad that I had to return immediately after blow drying my hair ar home. Watch out they charge you for blow dying, and don’t tell you. I was also lied to about the hair color price, I had to tell the manager to correct the amount because she double charged me when they had a hair color sale. Go to an actual hair salon , because they people that work there aren’t professional at all. Hair cuts, eyebrow waxing all were horrible.Services: Hairstyling, Body waxing, Hair coloring, Hair highlighting, HaircutI recommend going anywhere but this place. The manager Ashley likes to take care of her friends first before her clients that have a hair color appointment. She messed up my hair, so bad that I had to return immediately after blow drying my …More

I recommend going anywhere but this place. The manager Ashley likes to take care of her friends first before her clients that have a hair color appointment. She messed up my hair, so bad that I had to return immediately after blow drying my hair ar home. Watch out they charge you for blow dying, and don’t tell you. I was also lied to about the hair color price, I had to tell the manager to correct the amount because she double charged me when they had a hair color sale. Go to an actual hair salon , because they people that work there aren’t professional at all. Hair cuts, eyebrow waxing all were horrible.

Positive: QualityI got my haircut at the Silverbell location. My hair is thinning and I wanted to change my hair style to accommodate. My stylist was Ashley. She discussed what I wanted. The thinning of my hair and what type of product I would need. She made some recommendations and than gave me the best haircut I have ever had. I would highly recommend her and the salon.I got my haircut at the Silverbell location. My hair is thinning and I wanted to change my hair style to accommodate. My stylist was Ashley. She discussed what I wanted. The thinning of my hair and what type of product I would need. She …More

I got my haircut at the Silverbell location. My hair is thinning and I wanted to change my hair style to accommodate. My stylist was Ashley. She discussed what I wanted. The thinning of my hair and what type of product I would need. She made some recommendations and than gave me the best haircut I have ever had. I would highly recommend her and the salon.