Prince Men’s Spa

Positive: Professionalism, QualityI booked an appointment here for the first time and chose the 30min Body Scrub and 60min massage. The 10min of soaking in the sparkling clean jacuzzi tub was extremely relaxing. Then the 20min body scrub felt amazing. I then had the 60min massage which was heavenly. My experience was all done with Lucas and he was fantastic. I really like this spa and will definitely be returning soon and often.I booked an appointment here for the first time and chose the 30min Body Scrub and 60min massage. The 10min of soaking in the sparkling clean jacuzzi tub was extremely relaxing. Then the 20min body scrub felt amazing. I then had the …More

I booked an appointment here for the first time and chose the 30min Body Scrub and 60min massage. The 10min of soaking in the sparkling clean jacuzzi tub was extremely relaxing. Then the 20min body scrub felt amazing. I then had the 60min massage which was heavenly. My experience was all done with Lucas and he was fantastic. I really like this spa and will definitely be returning soon and often.

Critical: Communication, QualityOn Saturday, Oct 31st, 2020. I made my appointment for an one hour massage at 4pm. I came in ten minutes prior, while wearing my mask, I got temperature check twice. I was told to wear their mask that they provided and I explained that I was already wearing a mask and the guy in the front counter told me “our masks are better than yours”. I didn’t want to argued so I wore the mask.I was told to pay the amount for the massage which I did, I was escorted to the room and got ready for my massage.The massage didn’t even last an hour and the person who massaged me, it felt painful because he kept scratching my neck with his fingernails. The massage only last 50 minutes and when I came out, I tipped the massuer $20, didn’t get a thank you or a bottle of water.I usually visit this establishment one a week and majority of the experience has been positive but this time, I felt disrespected and not like a paying customer. Maybe it was the person I had and I should’ve gotten his name. Lucky I can remember his face. I’m gonna give it another try again but if this happens again, I’m not coming back.On Saturday, Oct 31st, 2020. I made my appointment for an one hour massage at 4pm. I came in ten minutes prior, while wearing my mask, I got temperature check twice. I was told to wear their mask that they provided and I explained that I …More

On Saturday, Oct 31st, 2020. I made my appointment for an one hour massage at 4pm. I came in ten minutes prior, while wearing my mask, I got temperature check twice. I was told to wear their mask that they provided and I explained that I was already wearing a mask and the guy in the front counter told me “our masks are better than yours”. I didn’t want to argued so I wore the mask.