Pretty Nail Salon

  3.4 – 105 reviews   • Nail salon

Pretty Nail Salon 13126

Hours

Thursday9 AM–7 PM
Friday9 AM–7 PM
Saturday9 AM–5 PM
SundayClosed
Monday9 AM–7 PM
Tuesday9 AM–7 PM
Wednesday9 AM–7 PM

Services

Nail Salon
Acrylic nails
Manicure
Pedicure
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Address and Contact Information

Address: 333 W 1st St, Oswego, NY 13126

Phone: (315) 342-6784

Website:

Photo Gallery

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Reviews

Tim
It was my first time there on Friday August 5,2022 and my first time having a pedicure with my 2 other friends Ashley, and Chris it was a fantastic experience.
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Crystal Horodyski
Walked in without an appointment for a manicure and they asked me to wait 15 minutes. They quickly got me in and gave me exactly what I was looking for. No complaints here, I would go back!
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kailee montross
I went with 2 friends, the people who came in after us were told there was no time for them. Soon after 2 people walked in who got taken before my friend and I who had been waiting 45 minutes already. This picture was left from one of the women that came in after me but was taken care of first. She never cleaned up the nails she cut from the women before. As I was waiting to have my gel polish soak off she took another person fixing their nails from an earlier session ignoring me. It was obvious they were annoyed we were there and wanted our nails done. We came in 50 minutes till closing. I left after waiting over an hour with almost no service or help. They were rude to all the customers in the building. When she started to take my polish off she used a drill on my nails even though I had no acrylics on. I have never had such a bad experience from a nail salon from service, cleanliness, and hygiene. I am extremely disappointed.
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Ashleigh Packard
I called ahead to see if they take walk-ins and was told yes, and that they could probably get me in about 45 minutes. I showed up early and they were able to fit me right in. Theresa was very thorough and cleaned up my nails nicely (they needed a lot of work)! She did a great job on my French mani, the pricing was very reasonable, and I look forward to next time!
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Joyce Kelsey
They do wonderful pedicures. Staff are friendly, knowledgeable and do an excellent job.It can be crazy busy there on weekends so I try to go during the week. If you want to go on Friday or Saturday I would suggest making an appointment.
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alyssa monahan
I LOVE THESE SM!! Mike was so good at handling this design! im in love Acrylic nails
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Emma Kropf
DO NOT COME TO PRETTY NAILS! This is the worst place I’ve ever gone to have my nails done. The workers are so rude and have a hard time understanding what you’re saying. I had an appointment made for 3:15pm and got there for my appointment in a timely manner. I was told to wait, so I did.. FOR OVER AN HOUR! Other people came in as walk-in pedicures and got helped within 15 mins. I WAS STILL WAITING FOR MY APPOINTMENT AT 3:15. After about an hour and 10 mins I left. Not to mention they are dirty, and don’t clean their stations after each use. I’ve gotten acrylic nails done and a women was getting her nails done before mine, and got glitter in her nails, but they didn’t clean their station and I ended up w glitter in my nails unwillingly. DONT COME HERE! Worst service I’ve ever experienced.
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Tracy Cooper
Critical: QualityThere were 5 of us getting our nails done at the same time. The pedicure was mediocre. No leg massage. No scrub. Pushed into gel polish when really wanting regular polish. The manicure was a sloppy job. All of us were unsatisfied. I do NOT recommend.Services: Pedicure, Manicure
There were 5 of us getting our nails done at the same time. The pedicure was mediocre. No leg massage. No scrub. Pushed into gel polish when really wanting regular polish. The manicure was a sloppy job. All of us were unsatisfied. I do NOT recommend. Pedicure, Manicure
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Gabrielle Gallegos
Critical: Professionalism, QualityNEVER will I ever go back to Pretty Nails with how rudely they just treated me. I’m shaking from anger. I was barely greeted upon arrival after calling to make sure they could take me, having to call 2x bc the man wasn’t responding to me on the phone and barely mumbled they could (I should have known then). Then the man tells me to go pick polish and point to the gel. I ask where is the regular and they point to another wall. While I’m picking my color the man says “do you want gel or regular” I say regular. He says ok then points to a chair. I go to the chair and he says “ how are you going to get regular wearing those shoes” I’m wearing boots. I said well it’s winter. The lady next to me says did you bring flip flops. I reply no and they both sneer. Never have I been required to bring my own flip flops and I would have been happy sitting near foot nearby after to dry before putting my shoes on. Needless to say I walked out. Never again!Service: PedicureNEVER will I ever go back to Pretty Nails with how rudely they just treated me. I’m shaking from anger. I was barely greeted upon arrival after calling to make sure they could take me, having to call 2x bc the man wasn’t responding to me on …More
NEVER will I ever go back to Pretty Nails with how rudely they just treated me. I’m shaking from anger. I was barely greeted upon arrival after calling to make sure they could take me, having to call 2x bc the man wasn’t responding to me on the phone and barely mumbled they could (I should have known then). Then the man tells me to go pick polish and point to the gel. I ask where is the regular and they point to another wall. While I’m picking my color the man says “do you want gel or regular” I say regular. He says ok then points to a chair. I go to the chair and he says “ how are you going to get regular wearing those shoes” I’m wearing boots. I said well it’s winter. The lady next to me says did you bring flip flops. I reply no and they both sneer. Never have I been required to bring my own flip flops and I would have been happy sitting near foot nearby after to dry before putting my shoes on. Needless to say I walked out. Never again!
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Emilia Bennett
this was the first nail salon I had ever been to. The first time I went, I was very satisfied with my results. The color and shape was exactly what I wanted and the lady was very kind. I was surprised by the price but since I had nothing to compare it to, I didn’t really think much of it. However, the edges started to peel after a few days and the acrylics came off easily after I tried to peel them off. I wasn’t mad because I had very little damage to my real nails. Months later when I decided I wanted to get my nails done again, I went back. This time I was very dissatisfied. The lady pulled and slapped my hands rather than communicating with me, she only applied one coat of the color so it wasn’t even, and the nails she put on were the wrong size for my fingers. While filing my nails, she repeatedly cut my cuticles and I told her it hurt she did not change what she was doing. The shape was not what I requested, and on top of all that she filed my nails down to nothing. I requested the exact same thing as I had the last time, but this time the nails didn’t even last a week and it cost $40 rather than the $25 I had paid the first time. When the nails came off (after five days) my real nails were paper-thin and felt bruised. It still hurts to type this. Last time I did not have these problems, but due to the hit-or-miss experiences I’ve had here I will not be going back.
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