POSHE Salon

Critical: ProfessionalismI want to start out by saying I typically do not write reviews. However due to my terrible experience with this particular business, I thought that I should share it.I originally was going to let things go, even with how bad my experience was almost a month ago now… however I received an unsettling email from the salon a couple days ago and kinda frustrated me.My experience started with my wedding planner making an appointment for my hair and make up trials for my wedding. This appointment was made in October, for mid November for the same day I had a photo shoot planned. After arriving at the salon 15 minutes before my appointment on a Sunday, I come to find out that they are not open on Sundays. I naturally assume that one of the stylists was going to come in on their day off to do my hair and makeup, As that is the thing that some stylists do for events. I wait until my appointment time, and start trying the door to see if anyone was inside. No answer. I called the phone, no one picks up and I get a voicemail. As 15 minutes past my original appointment time, I start getting anxious as I still have my photo shoot only hours away. I send my wedding planner a message to ensure that I was at the right place at the right time. She sends me back a message with the information for the appointment for that date, time and address.I just so happen to have had my hair done by one of the stylists (Nicole) in the summer and still had the stylists phone number. I messaged her asking if she knew anything about the stylist who is supposed to be helping me with my hair and make up that day. She sent me a phone number for the stylist which ended up not working so I messaged her back to see if she had any other way of getting in contact with her. At that point she said it was weird I was trying to get ahold of that stylist as she didn’t even work at Poshe salon anymore. To which my anxiety increased even more as I had a photoshoot I couldn’t reschedule in less then and hour and a half from that point.Nicole’s that point starting trying to help me figure out a solution. As I was unable to change my photoshoot appointment so Nicole was gracious enough to offer to do my makeup as she had just come from a wedding and had all of her stuff on her. As she was in south Shreveport she offered to meet me somewhere to do my makeup. So she came to my home and was able to do my makeup. However since she doesn’t do updo’s I was only able to get my makeup done for my photoshoot. I still was incredibly grateful for Nicole’s professionalism and kindness to come help me.However this brings me to why I am upset with Poshe salon. Nicole was very professional however the salon itself was anything but professional. They certainly should have notified myself or my wedding planner about her not working there anymore. I wouldn’t have been as upset if I had been told in time to find a new stylist. It causes me concerns because, what if it had been my actual wedding!But that’s not even the thing that upset me the most. I had let it go, until Thursday of last week when I received an email from Poshe salon stating that they were just now saying good bye to Laura (my stylist). That they were sorry if this caused any issues but they would love to help me reschedule if needed. Meaning either she wasn’t actually gone yet when my appointment was, and she just missed my it. Or they are just now sending out the notice they should have sent out a month ago.Regardless, the email kind of pushed me over the top. This salon has frustrated me and I found everything (except Nicole’s help) very unprofessional.I do believe Poshe Salon has great stylists. But I do believe the overall business professionalism could use some adjustments before it effects more then just photoshoots.Services: Updos, HairstylingI want to start out by saying I typically do not write reviews. However due to my terrible experience with this particular business, I thought that I should share it. …More

I want to start out by saying I typically do not write reviews. However due to my terrible experience with this particular business, I thought that I should share it.

Critical: ValueVisited Poshe as a walk in after our normal stylist had to cancel. The receptionist was very nice and welcoming and the establishment was super cute, clean and updated. The stylist smiled but seemed more annoyed that we took up her time as walk ins. My 3/4yr old was very excited to get her first haircut (that she could remember) but it seemed more of a chop and go. She asked her name and how old she was but then silence. It was just a trim that took up all of 10-15 min tops but I assumed after the trim she would at least spritz her hair, add a braid in or something. My trim was no different. All in all she did her job, trimmed our hair (only) and was paid $40 each. Unfortunately Super cuts does more for my boys at a less price and is friendly. So if your not an established client maybe go elsewhere.Visited Poshe as a walk in after our normal stylist had to cancel. The receptionist was very nice and welcoming and the establishment was super cute, clean and updated. The stylist smiled but seemed more annoyed that we took up her time as …More

Visited Poshe as a walk in after our normal stylist had to cancel. The receptionist was very nice and welcoming and the establishment was super cute, clean and updated. The stylist smiled but seemed more annoyed that we took up her time as walk ins. My 3/4yr old was very excited to get her first haircut (that she could remember) but it seemed more of a chop and go. She asked her name and how old she was but then silence. It was just a trim that took up all of 10-15 min tops but I assumed after the trim she would at least spritz her hair, add a braid in or something. My trim was no different. All in all she did her job, trimmed our hair (only) and was paid $40 each. Unfortunately Super cuts does more for my boys at a less price and is friendly. So if your not an established client maybe go elsewhere.