Posh Nails & Spa

Critical: QualityI would give it negative stars but I have to give one to write a review , Horrible service don’t go there! My teenager went today and asked the lady to not cut her nails and what does she do cut them! Not to mention she didn’t do her cuticles and the shape is horrible. It was her first time going and she wanted to just fix her natural nails and she left with a bad experience never going againService: ManicureI would give it negative stars but I have to give one to write a review , Horrible service don’t go there! My teenager went today and asked the lady to not cut her nails and what does she do cut them! Not to mention she didn’t do her …More

I would give it negative stars but I have to give one to write a review , Horrible service don’t go there! My teenager went today and asked the lady to not cut her nails and what does she do cut them! Not to mention she didn’t do her cuticles and the shape is horrible. It was her first time going and she wanted to just fix her natural nails and she left with a bad experience never going again

Critical: Professionalism, Quality, ValueCame in as a walk in around 2pm, there was no one in the store, but I still asked the lady who sits in the second to last chair on the left side if she was available. She was scrolling on her phone and kind of ignored me, she looked up and asked what I wanted. Pretty much making it seem like I was an inconvenience for coming in. I told her I wanted to do acrylic nails, she told me dip powder was better, I wanted to eventually have my nails refilled and explained that to her, again she suggested dip powder because “acrylics are more difficult”. I said that’s okay I still want acrylic, she pointed at the colors and told me to pick one. There was a younger lady working there who was assisting the customer next to me who was making a point to talk with her customer and not ignore her. All of this is a whatever when it comes to customer service I’m used to people not being very friendly at nail salons. What really makes me mad is that I realized today that I was charged $40 for an acrylic set that is advertised as $25. The DIP POWDER nails are advertised as $40. Safe to say that unless you want to be charged $15 more for something you didn’t get then feel free to go here. I know I won’t be back and I will continue looking for a friendly nail salon.Came in as a walk in around 2pm, there was no one in the store, but I still asked the lady who sits in the second to last chair on the left side if she was available. She was scrolling on her phone and kind of ignored me, she looked up and …More

Came in as a walk in around 2pm, there was no one in the store, but I still asked the lady who sits in the second to last chair on the left side if she was available. She was scrolling on her phone and kind of ignored me, she looked up and asked what I wanted. Pretty much making it seem like I was an inconvenience for coming in. I told her I wanted to do acrylic nails, she told me dip powder was better, I wanted to eventually have my nails refilled and explained that to her, again she suggested dip powder because “acrylics are more difficult”. I said that’s okay I still want acrylic, she pointed at the colors and told me to pick one. There was a younger lady working there who was assisting the customer next to me who was making a point to talk with her customer and not ignore her. All of this is a whatever when it comes to customer service I’m used to people not being very friendly at nail salons. What really makes me mad is that I realized today that I was charged $40 for an acrylic set that is advertised as $25. The DIP POWDER nails are advertised as $40. Safe to say that unless you want to be charged $15 more for something you didn’t get then feel free to go here. I know I won’t be back and I will continue looking for a friendly nail salon.