Jennifer Peccatiello
Took my teen daughter here for the first time and Mai did a great job with the cut and color. Did just what we asked for. My daughter had a lot of blond grow-out from a balayage treatment and Mai brought it back to her natural brown color. Very happy. Will be back! Hair coloring, Blowdry, Haircut
… moreAmyD
This salon continues to impress. Great staff and comfortable atmosphere. Loann did another great job on my hair and I absolutely love how my color and highlights turned out. She always listens to your requests and makes sure you like the results. Thank you!
… moreash dani
I recently went here for the Japanese hair straightening and two different stylists were working on me, one on the right side and one on the left. Now my hair on the right side is curlier than the hair on the left. The stylist on the left (Wendy) used much more of the perm solution on my hair whereas the stylist on the right (Sarah) did not use nearly as much. The stylist who used more solution did a much better job and I love how straight it is, I would even leave it as is with no touchups. However, now I have to straighten my entire head just to match the left side with the right. There needs to be more consistency in technique among the stylists here. Or they just need to have one stylist per client, not two, so that the result will be the same throughout the whole head of hair. I did not pay $400 to have half of my hair look different from the other half.
… moreMaya Fitzgerald
Luann did an amazing job on my hair. It was everything that I was hoping for and more. The color came out so smooth and even, and my hair is so soft! Thank you so much Luann! I can’t wait too show my family during the holidays.
… moreJaz Maria
Had a wonderful experience with my stylist Luann!! She did an amazing job! I got a tone, deep condition and styling, it came out beautiful! My hair looks so much more healthy and full! She was very kind and gave me a great deal! I will definitely be back!
… moreMaryam Altafi
In the past I had frequented this salon because of Mai’s work and the special care that she gave her customers. The second time my hair was ruined was 3 about months ago. As usual, Mai’s calendar was filled and she had no available appointments for a long time to come, so again, I decided to trust another stylist at her salon. My thinking was, since these stylists are hired by Mai, they would have the same expertise (or at least close) as her. That once again turned out to be a big mistake. Sara, was the stylist that I entrusted my hair with the second time. She absolutely destroyed my hair. Because I had such high trust in the salon and Mai, I let her work on my hair at her discretion. She was highlighting, coloring, and cutting my hair. As always, I showed a pic of myself with the hair I had in the past and wanted again. Sara went to work. When she started to take my hair out of the foil, I noticed that all my hair had turned white from the roots down! I had asked for a few partial golden blond highlights, but she had bleached almost all of my hair almost completely white! In the pic, my hair was clearly brown with just a few highlights that were barely visible. When I noticed almost my entire head was bleached white, I started to tear up. She assured me she would “fix it”. After washing my hair she dyed it completely brown. I didn’t understand why she would bleach my hair, then dye it brown. After she washed the die out, she lost track of what I had told her about how I wanted my hair trimmed, and she chopped over half my hair off! I have extremely thin hair that took 6 years to grow out. She took it all off in less than 5 minutes! Not only had she bleach burned all my hair, she chopped over half of it off! Furthermore she had given me long layers, that I had worked years to get rid of! I had told her in the beginning that I was getting rid of my layers. She did that exact opposite of everything I asked for! It was devastated. The tears were streaming down my face as I tried to compose myself. Then she and the other stylist (that had ruined my hair the first time) both said, “it’s only hair. Why are you crying about something that will grow back?” Their business was hair, so it must be important to them. To my utter surprise, when Mai found out, she was on their side! She said my hair looked good! What she didn’t acknowledge was that it was the exact opposite of what I had asked for, and now it was completely bleached damaged underneath the dye and short! I had worked years to grow my hair out long, and I loved my long hair. As a child my mother always cut my hair very short and I dreamed of having long hair. This was the only time my hair was the length I wanted it, and Sara just chopped it off in less than five minutes! Knowing I was very upset, Mai offered me a deep conditioning treatment (that did nothing to restore my damaged hair). In the end, I had a $300 bill! I refused to pay that much, so I payed $150 and gave Sara a $40 tip for her time, not her quality of work! Fast forward 3 months, I have had to dye my hair 3 times since, because the color keeps washing out because my hair is bleach blond and completely damaged underneath. And never once has Mai reached out to me, a loyal customer of several years, to apologize for her stylists destroying my hair and making me feel bad. To add insult to injury, when I went back to get the free deep conditioning (which did not even slightly help my frizzy chemical damaged hair) she said I didn’t pay for the appointment! This was an outrage because I payed almost $200 to have my hair destroyed! I waited 3 months to write this review, to give Mai a chance to at least acknowledge her team’s incompetence, but she has not, so I’m finally speaking out.
… moreGarima Gupta
Extremely unprofessional people! I took an appointment with Luann and reconfirmed about it. It was a same day appointment. When I reached there, I came to know that they had scheduled two appointments with Luann at the same time. They wanted me to back off because they put my name in walk-ins but I already had an appointment! They messed up the appointments and were confused. I was already on the chair, opened my hair and they asked me to reschedule it.They don’t know the importance of their customers’ time! I would never go to this salon again! I walked out in an instant.
… more