Address and Contact Information
Address: 7021 Maple St, Omaha, NE 68104
Phone: (402) 453-5449
Website: https://placenearme.org/hairstyles/?q=platinum+salon+spa
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Reviews
Stephanie Nicholson
Great experience. Everyone is so nice.my daughter looks so grown up. Thank you so much.
… moreAsheen Smith
Positive: Cleanliness, Professionalism, QualityA lot of these reviews are from ppl getting the names mixed up with another business. This salon foes not provided any massages or manicures amount hairstyling. Sophie is amazing with my daughter and is so kind. The place is clean and the other stylist are nice as well. So far so good.Service: Hairstyling
A lot of these reviews are from ppl getting the names mixed up with another business. This salon foes not provided any massages or manicures amount hairstyling. Sophie is amazing with my daughter and is so kind. The place is clean and the other stylist are nice as well. So far so good. Hairstyling
Candy Combs
Aries is my stylist she’s the owner of Platinum salon and spa I’ve been going there for some years now and it is amazing place to be, great company great friends and I wouldn’t ask for a better place to go or to be when it comes to my hair getting done . she has a great staff and they all believe in working together as a team and this is what makes it a great place to be. The environment is very relaxing is calm I could not ask for a better stylist and a great place. Thank you Aries thank you Platinum Salon & Spa for accommodating my needs keep up the good work and a great job. Accommodating your clients love you guys and thank you once again.
… moreKelly Petersen
Took months and months, and numerous calls to schedule an appointment. This salon entered my contact info wrong, and never got a call back to try to reschedule. Then I was informed that they cannot book more than one appointment at a time, so my friend and I could not do our manicure and pedicure together at all. When I finally go there alone, they did not book me correctly and one of the salon stylist had to perform the manicure. No cuticle trim done (left with hangnails), and no lotion was done for the spa service. The salt scrub was about a 10 second scrub and I had to wash by arms in a bathroom sink. The spa chairs were really artistic and comfortable, but they don’t have the typical massage. No jets in the pedicure bowls either if you are expecting that. The pedicure tech. was very nice, and painted well…but overall the people were very nice, but this experience itself was not worth the money paid.
… moreElizabeth Luiken
Making the appointment was very difficult. I had to call in several times before anyone even answered the phone. Once they did, someone else had to call me back. Of course, I missed the call, so the game of phone tag continued for several days.
… moreDebra Reeg
I had purchased a groupon for a massage with this salon. When I went to schedule the massage, I was told that they would not schedule massages for groupons on either Friday or Saturday (apparently those are reserved for “regular customers”)and that I would have to take a late afternoon appt during the week. They couldn’t schedule me for about 2 months. The day before my appt, I called the salon to schedule the appt and got the answer machine. I left a message to please call and confirm the appt and never got a call back. The next morning (day of my appt), I called again and left another message with no call back. I went ahead and went to my appt which was scheduled for 3:30pm and the salon was locked up. I left another message about no one being there for my appt and never received a call back. I had to leave work early that day to take this appt and this was how I was treated. I feel that this is a extremely unprofessional business, if indeed it even still exists. Horrible customer service.
… moreAmanda
I can’t even give a review of the business because I am unable to schedule an appointment with them. I purchased a Groupon of theirs several months ago and have called several times to schedule an appointment. Each time I call, either no one answers, or someone takes my number and says that they will call me back. They never call back! It seems like they don’t have anyone who can schedule appointments. If they can not handle an increase in business then they should not have agreed to have a Groupon deal.
… moreDonna Fyfe
I would like to review it, but I can’t get them to answer the phone, and I can’t leave a message as they haven’t set up their voicemail. This is ridiculous! My son gave me the groupon for Mother’s Day and I can’t even use it. Then, to top it off I bought a groupon for a mani/pedi. This has to be the worse experience that I have had using a Groupon!
… moreVanessa Romano
I purchased a Living Social deal for a pedicure and shellac manicure. Buyer’s remorse, I should have read the reviews first.
… moreMegan Thom
To be quite honest, as I have never actually had a service there this should be less than a one star. Got a Groupon and tried to use this several times. This place NEVER answers the phone. They also have NO voicemail set up. I actually stopped there twice to try and make an appointment and they couldn’t help me. Seriously, do not go here and absolutely don’t buy a Groupon because you will never be able to use the service. Get it together Platinum Salon and Spa and answer your phone.
… more