Planet New York Tattoo

Positive: Cleanliness, Professionalism, Punctuality, Quality, ValueHad a very pleasant experience with the Piercer Katie!! She did my Septum and walked me through the process and told me about after care and everything I needed to know! It was VERY clean and organized and near painless and I felt comfortable!! She was very kind and gave me some good laughs and I will for sure be recommending others here and coming back for future piercings and talking about my amazing experience!!! Thank you so so much! ❤️She even gave me an after care sheet which helps A TON! ❤️❤️❤️Had a very pleasant experience with the Piercer Katie!! She did my Septum and walked me through the process and told me about after care and everything I needed to know! It was VERY clean and organized and near painless and I felt …More

Had a very pleasant experience with the Piercer Katie!! She did my Septum and walked me through the process and told me about after care and everything I needed to know! It was VERY clean and organized and near painless and I felt comfortable!! She was very kind and gave me some good laughs and I will for sure be recommending others here and coming back for future piercings and talking about my amazing experience!!! Thank you so so much! ❤️

Critical: Professionalism, Quality, ValueI went to Planet New York Tattoo my first time over 6 years ago to get a piercing, they were RIDICULOUSLY overpriced, and on top of it didn’t come across welcoming, or like they even cared you were there! I never went back. I had a piercing fall out recently, and it’s been SO hard to find places to go to because of Covid and all the protocols! So, I called around everywhere and figured “it’s been 6+ years give them a try, maybe it’s changed”… Yeah, I made the right decision 6+ years ago to never go to them again. The male receptionist I spoke to was highly rude, with an “I’m too good to be here, or be bothered with you” attitude. He was like an angry 16 year old that’s parents forced him to get a job & he hates it. I was trying to explain the situation and instead of listening to what I was trying to say, he just kept interrupting me & then told me to just go online to book an appt … Worst customer service. Ever. And first impression to me, is everything. Whoever is doing the hiring at this establishment, needs to reevaluate their employees and see if they really want to be working there, and maybe some refreshers on customer service, how to listen, and how to represent yourself correctly. Especially with a customer who is inquiring about spending money at your establishment, you’re supposed to listen, and cater to their needs, not have an attitude or make them feel uncomfortable, and ruin any chance of them coming to your business. I’m just happy I called before going in-person because that was literally a joke.I went to Planet New York Tattoo my first time over 6 years ago to get a piercing, they were RIDICULOUSLY overpriced, and on top of it didn’t come across welcoming, or like they even cared you were there! I never went back. I had a piercing …More

I went to Planet New York Tattoo my first time over 6 years ago to get a piercing, they were RIDICULOUSLY overpriced, and on top of it didn’t come across welcoming, or like they even cared you were there! I never went back. I had a piercing fall out recently, and it’s been SO hard to find places to go to because of Covid and all the protocols! So, I called around everywhere and figured “it’s been 6+ years give them a try, maybe it’s changed”… Yeah, I made the right decision 6+ years ago to never go to them again. The male receptionist I spoke to was highly rude, with an “I’m too good to be here, or be bothered with you” attitude. He was like an angry 16 year old that’s parents forced him to get a job & he hates it. I was trying to explain the situation and instead of listening to what I was trying to say, he just kept interrupting me & then told me to just go online to book an appt … Worst customer service. Ever. And first impression to me, is everything. Whoever is doing the hiring at this establishment, needs to reevaluate their employees and see if they really want to be working there, and maybe some refreshers on customer service, how to listen, and how to represent yourself correctly. Especially with a customer who is inquiring about spending money at your establishment, you’re supposed to listen, and cater to their needs, not have an attitude or make them feel uncomfortable, and ruin any chance of them coming to your business. I’m just happy I called before going in-person because that was literally a joke.