Perfect Nails

Critical: Professionalism, Quality, ValueI went here for years and never got disappointed. I would always receive beautiful acrylics. Until my last appointment.. I went in, sat down and I explained to Helen that I feel like two of my acrylics were broken and would like them to get replaced. She looks at them and told me they were fine and didn’t replace them. After she finished, I paid and went home. The same day, one of the “fixed” acrylic fell off, taking my WHOLE real nail with it. Luckily the other “fixed” nail only chipped and didn’t fall off taking my natural nail with it…Unlike the other oneI went here for years and never got disappointed. I would always receive beautiful acrylics. Until my last appointment.. I went in, sat down and I explained to Helen that I feel like two of my acrylics were broken and would like them to get …More

I went here for years and never got disappointed. I would always receive beautiful acrylics. Until my last appointment.. I went in, sat down and I explained to Helen that I feel like two of my acrylics were broken and would like them to get replaced. She looks at them and told me they were fine and didn’t replace them. After she finished, I paid and went home. The same day, one of the “fixed” acrylic fell off, taking my WHOLE real nail with it. Luckily the other “fixed” nail only chipped and didn’t fall off taking my natural nail with it…Unlike the other one

Critical: Professionalism, Punctuality, Quality, ValueMy mother took me here to spend time together with our niece and this was our first time. We had an appointment for 4:30. Now I can understand that clients run over on time and I wasn’t too annoyed about that, but they didn’t get to us until almost 5. Because of this, I had to cancel another appointment later that evening. I decided to get acrylics done for the first time since my engagement photos were over that weekend. I had wanted all black nails, and a design on my ring finger. The guy that sat down with me didn’t speak to me much outside of asking what I wanted. Which is fine, we didn’t need to conversate. I had wanted pointy goth style nails and had asked him to make them pointy and sharp. He muttered and I didn’t understand what he has said. I had wanted a Cresent moon on the ring fingers, and plain black for everything else. But he didn’t want to do the crescent moon because he said he couldn’t. I said repeatedly that it was okay not to worey about it. I’m assuming she was the owner, but I guess she tried to talk him through it and he just kept snapping at her. While he was snapping, he dremeled part of my pinky on accident. Then he began adding the acrylic onto the nails and I accidentally bumped my thumb. He then snapped that I was getting gel so I wouldn’t mess it up again. When it came time to do the ring fingers, the woman/owner and him started snapping back and forth and then he just got up and left and didn’t come back. The owner/woman rushed over and offered to put on a black tip & do the Cresent moon, which I thought was nice. My mom paid, and naturally the guy was back for that. When I got home I realized that the Cresent moons look so smudged and just, my 8yr old neice could paint one better. I was so disappointed. Then when I was able to see everything in the day light, the black nail polish is see through, and the nail shapes are all wonky and some aren’t even at all. I’m so disappointed. I now have to pay for another salon to fix all of them.Service: ManicureMy mother took me here to spend time together with our niece and this was our first time. We had an appointment for 4:30. Now I can understand that clients run over on time and I wasn’t too annoyed about that, but they didn’t get to us …More

My mother took me here to spend time together with our niece and this was our first time. We had an appointment for 4:30. Now I can understand that clients run over on time and I wasn’t too annoyed about that, but they didn’t get to us until almost 5. Because of this, I had to cancel another appointment later that evening. I decided to get acrylics done for the first time since my engagement photos were over that weekend. I had wanted all black nails, and a design on my ring finger. The guy that sat down with me didn’t speak to me much outside of asking what I wanted. Which is fine, we didn’t need to conversate. I had wanted pointy goth style nails and had asked him to make them pointy and sharp. He muttered and I didn’t understand what he has said. I had wanted a Cresent moon on the ring fingers, and plain black for everything else. But he didn’t want to do the crescent moon because he said he couldn’t. I said repeatedly that it was okay not to worey about it. I’m assuming she was the owner, but I guess she tried to talk him through it and he just kept snapping at her. While he was snapping, he dremeled part of my pinky on accident. Then he began adding the acrylic onto the nails and I accidentally bumped my thumb. He then snapped that I was getting gel so I wouldn’t mess it up again. When it came time to do the ring fingers, the woman/owner and him started snapping back and forth and then he just got up and left and didn’t come back. The owner/woman rushed over and offered to put on a black tip & do the Cresent moon, which I thought was nice. My mom paid, and naturally the guy was back for that. When I got home I realized that the Cresent moons look so smudged and just, my 8yr old neice could paint one better. I was so disappointed. Then when I was able to see everything in the day light, the black nail polish is see through, and the nail shapes are all wonky and some aren’t even at all. I’m so disappointed. I now have to pay for another salon to fix all of them.