Paula's Nails - Gardena, CA 90247 - Services and Reviews

First time, service was good. Second time, horrible. I had no appointment and I stood 1 1/2 hour waiting for someone to take me. Finally, lady in the front to the left became available. Previous customer left and lady only shook towels on floor to drop trash. I asked her to sanitize and provide me a clean area with a new towel to place my hands. She right away got defensive and said no. She insisted Covid-19 was gone and that it was not necessary to clean or change towel from previous client. The tools were not cleaned or sanitized at all. She told me she was not going to give service to me because I was too picky and rude. I don’t understand how I was rude. This is disgusting and they are not following safety, good hygiene protocols. I am very disappointed about this place and I will be reporting it to Health Department.

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Joevin Ha

First time client here. Taylor takes attention to detail and comfort of her clients. Both my bestie and I have gnarly big toenails and advised us to get routine pedis since our in-growns need to be nipped all the way down to the nail root since we didn’t know any better. It definitely hurt a bit but it must certainly wasn’t because of her – that in-grown desperately needed to be removed, and Taylor was super gentle with handling our messed up toes with utmost care. Would high key pay more for the amount of labor and work that went into fixing and cleaning up our nails. Would 10/10 recommend!

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Toni Watson

I am sad to say I have gone to another shop that answers their phones. I went to Paula twice and she is very good and pleasant. I called on 10/19 and the rude lady who answered the phone said “Who?” I was asking for Paula. Then she said “Walla??” NO I said Paula. “Call back later she said and almost hung up on me” I will miss Paula but I am very busy and truly do not have time to keep calling like this. The remainder of 10/19 I did call back later and their phones never answered!! NO voicemail or answering machine to leave a message. Bye Paula it was a pleasure meeting you. Toni Watson

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Joy Green

I had no appointment but they were kind enough to service me. Great pedicures and very nice staff!

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Lan Der

Positive: ProfessionalismI am upsetting because I can’t give them more than 5 stars. love it, and It would be my favorite place from nowon.Thank to technician Phuong and Linh worked on my nails.Services: Pedicure, Gel manicuresI am upsetting because I can’t give them more than 5 stars. love it, and It would be my favorite place from nowon. …More

I am upsetting because I can’t give them more than 5 stars. love it, and It would be my favorite place from now

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Loyal Smith

I have been going here for many years. The staff are very polite, courteous and kind. Went here on 7.12.2020, Emily, did my pedicure. She did a great job as usual. She knows what I like.,.Emily, did my eyebrows as well. I didn’t take a pic.

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ljapplewhite1

I bring my own polis the technician went into my polish caddy and stole my bamboo clear polish..never going back .. ever thieves Nail polish changes

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Bhumi Katwal

Amazing job!!! usually my nails are thin and sensitive but Amanda was amazing I did my pedicure, I love her work definitely come back thank you so much for your amazing and well experienced work Amanda. Manicure

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Ava Abdollahi

They have a very bad service and one of the staff here can’t control her nerves at all and i was shocked ! i don’t recommend this place at all

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katie stanford

Kevin did such a great job, i’m so picky with my nails. I’ll definitely be back again!!!

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