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Hours
Wednesday | 9 AM–8 PM |
Thursday | 9 AM–7 PM |
Friday | 8 AM–5 PM |
Saturday | 8 AM–3 PM |
Sunday | Closed |
Monday (Washington’s Birthday) | Closed |
Tuesday | 10 AM–7 PM |
Address and Contact Information
Address: 490 Shrewsbury St, Worcester, MA 01604
Phone: (508) 754-5418
Website: http://www.paulconzo.com/
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Reviews
Leslie Ann Parrish
Paul Conzo Salon is a warm, welcoming, inviting atmosphere, that strives to make each and every customer feel like they are indeed valued, and their opinions important. Everyone from the receptionist, especially Dawn, to my very special stylist extraordinaire Nikki, to the owners themselves, Paul and Patty, all make it a joy to have a hair appointment. Due to the way that everyone pulls together as a TEAM to treat their customers, I wouldn’t think to patronize any other beauty shop around.
… moreLetty Wheelock
Paul Conzo has been my place to have my hair done since it opened! The staff is great and all the customers, present during my appointments, appear to be very comfortable and happy with the results of their hair treatments.
… moreJenaliz Mcavey
Critical: Communication, Professionalism, QualityMy niece went in for a balayage. Paid 175$ for the color no cut or blow dry included. My niece was told her hair was “too thick to blow dry.” She unproportionately placed the foils resulting in the back of her head looking like it got missed completely. After openly expressing our dissatisfaction with the service Nikki Davis explained that she would not re-do the color only if we would pay full out of pocket to correct the error. We are in no way looking for a refund but rather for the hair to just be fixed. A shame of a customer service establishment. Pictures for reference.My niece went in for a balayage. Paid 175$ for the color no cut or blow dry included. My niece was told her hair was “too thick to blow dry.” She unproportionately placed the foils resulting in the back of her head looking like it got …More
My niece went in for a balayage. Paid 175$ for the color no cut or blow dry included. My niece was told her hair was “too thick to blow dry.” She unproportionately placed the foils resulting in the back of her head looking like it got missed completely. After openly expressing our dissatisfaction with the service Nikki Davis explained that she would not re-do the color only if we would pay full out of pocket to correct the error. We are in no way looking for a refund but rather for the hair to just be fixed. A shame of a customer service establishment. Pictures for reference.
Shannon Smith
Positive: Communication, Professionalism, QualityVisited the salon and spa twice within the past two weeks and have loved both experiences. They give you clear instructions prior to walking into the building for the safety of you and their staff and ensure the highest level of sanitation/cleanliness throughout your stay. Amilia did an amazing job with my hair, as always, and Judi ensured my facial was thorough and relaxing to help with breakouts I have been experiencing due to my mask. Everything was clean and everyone was very friendly! I highly recommend!!Visited the salon and spa twice within the past two weeks and have loved both experiences. They give you clear instructions prior to walking into the building for the safety of you and their staff and ensure the highest level of …More
Visited the salon and spa twice within the past two weeks and have loved both experiences. They give you clear instructions prior to walking into the building for the safety of you and their staff and ensure the highest level of sanitation/cleanliness throughout your stay. Amilia did an amazing job with my hair, as always, and Judi ensured my facial was thorough and relaxing to help with breakouts I have been experiencing due to my mask. Everything was clean and everyone was very friendly! I highly recommend!!
Julie Komenos
Positive: Communication, Professionalism, QualityI have been visiting Paul Conzo Salon for over thirty years every six weeks. I have always been greeted by a friendly and professional staff. Like all of us I missed my appointments during the shut down. It was great to get back and get that first haircut after 21/2 months. After a temperature check and a few questions I was seated to begin the task . I felt safe and comfortable during my time spent there. All safety measures are implemented, masks, dividers, hand washing and hand sanitizers. I feel human again! Thank you Paul Conzo for the haircut and Patty for taking care of business. I have been visiting Paul Conzo Salon for over thirty years every six weeks. I have always been greeted by a friendly and professional staff. Like all of us I missed my appointments during the shut down. It was great to get back and get …More
I have been visiting Paul Conzo Salon for over thirty years every six weeks. I have always been greeted by a friendly and professional staff. Like all of us I missed my appointments during the shut down. It was great to get back and get that first haircut after 21/2 months. After a temperature check and a few questions I was seated to begin the task . I felt safe and comfortable during my time spent there. All safety measures are implemented, masks, dividers, hand washing and hand sanitizers. I feel human again! Thank you Paul Conzo for the haircut and Patty for taking care of business.
Kimberly Kinney Callan
Very clean and customer service is excellent. I’m very very happy with my experience with Paul himself.
… moreLorraine Miller
The salon is a very relaxing experience. Very professional hair dresses and friendly, too. I drive up from CT every 3 weeks for my apt.
… moreAdrienne Vairo
Positive: QualityEasily one of the best massages I’ve ever had! You can tell the therapists are trained professionals who know what they’re doing. I left here feeling immense relief from muscle pain, stiffness and head tension and overall felt relaxed and rejuvenated. Already looking forward to my next visit!
Easily one of the best massages I’ve ever had! You can tell the therapists are trained professionals who know what they’re doing. I left here feeling immense relief from muscle pain, stiffness and head tension and overall felt relaxed and rejuvenated. Already looking forward to my next visit!
Priya Moni
My mother and I come here to get our hair cut/styled. The ladies here are so pleasant and nice and the stylists do a fantastic job. We usually get our hair done by Mai but a couple of times I’ve seen a different stylist and been just as happy. I highly recommend going to Paul Conzo for your styling needs!
… moreDawn McCauley
So I was really surprised to see any negative reviews about Paul Conzo. I’ve been coming to the Spa off and on since they pretty much opened. Haircuts, facials, waxing, massage, etc. I’ve come in paint stained sweat pants, my day job clothes and never have I felt snubbed. I’ve been frequenting Paul Conzo now for the most part instead of going elsewhere. I have Amelia for my hair, Judi or Dawn for my facials, Betty, Erin or Rachel for massage. Place is awesome, prices are better than what they overcharge for in Boston and it’s close to home.
… more