Palm Beach Tan

Positive: Cleanliness, ProfessionalismThis place is very clean and has an awesome staff. There’s No waiting time unless the bed you prefer is occupied. The price is a little high but, who said beauty was cheap. Love it here.

This place is very clean and has an awesome staff. There’s No waiting time unless the bed you prefer is occupied. The price is a little high but, who said beauty was cheap. Love it here.

Critical: Cleanliness, ValueI have never experienced in all my many years of tanning at Palm Beach Tan such filth. I tanned yesterday in the same bed I tanned today only to see the same tanning lotion spots on the floor along with trash. The mirror had smears all over it and the side of the tanning bed had dried tanning lotion. The new bulbs, which ever tanning member loves to see, are still on the floor in boxes. The manager who was there today did not even ask me if I needed anything and after he said your all set I then had to tell him I needed tanning lotion. After the first question I asked it was obvious he knew nothing so I asked for a packet the cheapest I could think of because I know they make commission. After I was finished taking pictures I asked to speak with the manager only to be told he had left.As a customer who has only had wonderful experiences up until now I had to share this way in hopes that Sr. Management will address quickly to make the Trussville location clean and professional again. I miss previous team members but understand they have moved on to bigger and better opportunities. Please remember your loyal customers that are accustomed to a clean and professional salon experience.Thank YouService: TanningI have never experienced in all my many years of tanning at Palm Beach Tan such filth. I tanned yesterday in the same bed I tanned today only to see the same tanning lotion spots on the floor along with trash. The mirror had smears all over …More

I have never experienced in all my many years of tanning at Palm Beach Tan such filth. I tanned yesterday in the same bed I tanned today only to see the same tanning lotion spots on the floor along with trash. The mirror had smears all over it and the side of the tanning bed had dried tanning lotion. The new bulbs, which ever tanning member loves to see, are still on the floor in boxes. The manager who was there today did not even ask me if I needed anything and after he said your all set I then had to tell him I needed tanning lotion. After the first question I asked it was obvious he knew nothing so I asked for a packet the cheapest I could think of because I know they make commission. After I was finished taking pictures I asked to speak with the manager only to be told he had left.

Critical: QualityIt doesn’t matter which level of tanning that I use the buttons on the tanning beds do not work. The beds themselves have lots of options for adjustments but hardly any of them work at all. I have the gold package and the only buttons on those beds that you can adjust or face tanning and ventilation which doesn’t work very well at all. I had a free upgrade to the Platinum level and there wasn’t very much difference at all when it comes to adjustments. All of the reviews that I see on their website are all very positive and they’re only about the staff members. Nothing about the equipment. This is my second year of being a member at the Trussville location and I have not found one single bed that all of the settings work. I am very disappointed because I don’t receive the service did I am promise that paid for. I believe I will try the other two locations that are on Highway 280 and the Inverness location to see if they are any better. I believe I should receive the service that I pay for and not excuses. They need to repair the equipment that doesn’t work properly.Service: TanningIt doesn’t matter which level of tanning that I use the buttons on the tanning beds do not work. The beds themselves have lots of options for adjustments but hardly any of them work at all. I have the gold package and the only buttons on …More

It doesn’t matter which level of tanning that I use the buttons on the tanning beds do not work. The beds themselves have lots of options for adjustments but hardly any of them work at all. I have the gold package and the only buttons on those beds that you can adjust or face tanning and ventilation which doesn’t work very well at all. I had a free upgrade to the Platinum level and there wasn’t very much difference at all when it comes to adjustments. All of the reviews that I see on their website are all very positive and they’re only about the staff members. Nothing about the equipment. This is my second year of being a member at the Trussville location and I have not found one single bed that all of the settings work. I am very disappointed because I don’t receive the service did I am promise that paid for. I believe I will try the other two locations that are on Highway 280 and the Inverness location to see if they are any better. I believe I should receive the service that I pay for and not excuses. They need to repair the equipment that doesn’t work properly.