Palm Beach Nail Salon

Critical: ProfessionalismI called ahead and asked if i could come in short notice and they said yes, so i scheduled an appointment for 30 minutes later and showed up 5 minutes early. The girl who was doing my nails was in the middle of doing her own nails. To be fair, I came in with cheap walmart press ons and nexgen remained underneath that day as I was trying to cover my busted nails. My “nail tech”, which I found out later that appointment wasn’t even a current employee, spent almost two hours drilling away at my nails and cuticles. At first I understood since I had super glue and nexgen on my nails, but when everything was smooth she kept going back in with drill and drilling my nails out. It kept getting really hot and hurting me but I didn’t want to say anything. By the two hour mark I was about to ask her to please stop using the drill because I was afraid she would drill straight through my nails. When she finally started working on the actual acrylics, she spent so long applying the liquid powder stuff and at this point I was getting antsy and just wanted to get out of there. I’ll give her this, I personally loved the shape, but no matter how good the shape was what she did to them afterwards ruined them. I don’t understand why nail technician don’t know how to tell a customer “no”. I would much rather them tell me that they can’t do what i’m asking them to do then for them to attempt to copy and fail miserably. I wanted a double lined french tip which I didn’t think was too difficult but required more work then I thought, even though applying the paint took probably not even 15 minutes over the whole appointment. Not only were the colors inverted and not what I told her, it didn’t even look like a french tip design at that point. The lines were so thick and uneven. I wanted to start crying at the drying fans. I tipped the lady $7 for a $55 acrylic set just to go into my car and sob. But that’s not even the worst part, my nails were so damaged from how much drilling she did to them one of them broke horizontally in the middle of my nail and detached from the nail bed and all my nails are super thin and flimsy. There are two things I learned from this experience, 1. Never get acrylics and 2. Spend the extra money to treat your nails. I’m upset I gave to find yet another nail place to go to because unfortunately I will not be returning here which is a shame because everyone in there is so nice especially the front desk girl.Service: Acrylic nailsI called ahead and asked if i could come in short notice and they said yes, so i scheduled an appointment for 30 minutes later and showed up 5 minutes early. The girl who was doing my nails was in the middle of doing her own nails. To be …More

I called ahead and asked if i could come in short notice and they said yes, so i scheduled an appointment for 30 minutes later and showed up 5 minutes early. The girl who was doing my nails was in the middle of doing her own nails. To be fair, I came in with cheap walmart press ons and nexgen remained underneath that day as I was trying to cover my busted nails. My “nail tech”, which I found out later that appointment wasn’t even a current employee, spent almost two hours drilling away at my nails and cuticles. At first I understood since I had super glue and nexgen on my nails, but when everything was smooth she kept going back in with drill and drilling my nails out. It kept getting really hot and hurting me but I didn’t want to say anything. By the two hour mark I was about to ask her to please stop using the drill because I was afraid she would drill straight through my nails. When she finally started working on the actual acrylics, she spent so long applying the liquid powder stuff and at this point I was getting antsy and just wanted to get out of there. I’ll give her this, I personally loved the shape, but no matter how good the shape was what she did to them afterwards ruined them. I don’t understand why nail technician don’t know how to tell a customer “no”. I would much rather them tell me that they can’t do what i’m asking them to do then for them to attempt to copy and fail miserably. I wanted a double lined french tip which I didn’t think was too difficult but required more work then I thought, even though applying the paint took probably not even 15 minutes over the whole appointment. Not only were the colors inverted and not what I told her, it didn’t even look like a french tip design at that point. The lines were so thick and uneven. I wanted to start crying at the drying fans. I tipped the lady $7 for a $55 acrylic set just to go into my car and sob. But that’s not even the worst part, my nails were so damaged from how much drilling she did to them one of them broke horizontally in the middle of my nail and detached from the nail bed and all my nails are super thin and flimsy. There are two things I learned from this experience, 1. Never get acrylics and 2. Spend the extra money to treat your nails. I’m upset I gave to find yet another nail place to go to because unfortunately I will not be returning here which is a shame because everyone in there is so nice especially the front desk girl.

Positive: Cleanliness, Professionalism, Punctuality, Quality, ValueI had a not so good next gen eight days before at this salon. 3 nails popped off! Natalie made it better by scheduling me with a different tech, Tina, at a discounted price. My nails look great now. I wish I had NOT spent so much time & money there in an eight day span but they did their best to make it right.Services: Manicure, Pedicure

I had a not so good next gen eight days before at this salon. 3 nails popped off! Natalie made it better by scheduling me with a different tech, Tina, at a discounted price. My nails look great now. I wish I had NOT spent so much time & money there in an eight day span but they did their best to make it right. Manicure, Pedicure