Osaka Wellness Massage

  3.5 – 19 reviews   • Massage spa

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Osaka Wellness Massage 68123

Hours

Monday9 AM–9 PM
Tuesday9 AM–9 PM
Wednesday9 AM–9 PM
Thursday9 AM–9 PM
Friday9 AM–9 PM
Saturday9 AM–9 PM
Sunday9 AM–9 PM

Services

Massage Spa
Skin treatments
Massage
Deep Tissue
Swedish
Couples
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Address and Contact Information

Address: 11519 S 36th St, Bellevue, NE 68123

Phone: (402) 502-9100

Website: https://osaka-wellness-massage.business.site/

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Reviews

Barbara Black
I would not even give this one star if I could. First, it was $40 for 30 minutes prepaid, yet she charged my card $42. I figured that was a tip so I didn’t make a stink. I told her my neck and shoulders were having the issues, but she did not focus on that area. She was quite harsh in places and when I flinched several times, she just told me to relax. Yeah, right. When I prepared to leave, she stood near the door and told me I owed her a tip. I started to fish around in my purse and she demanded $10, saying that was 30% and her boss takes the money and she only gets paid tips. I told her that was a lie and that she was the owner as I had done a bit of research; a fact she did not deny. I also told her that tips were at the discretion of the customer and certainly not a requirement. She muttered some words in Chinese and I went around her and out the door. Never again and I would hope others would think twice about patronizing this shady establishment.
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Dylan Kelly
I called to schedule a massage After driving from Cedar Rapids Iowa. I Tell them I’ll be there in 20 minutes. They say OK. I arrive and they tell me they’re closed for the night and to go away in poor English. I explained that I took a taxi to get here, She told me to leave.
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Tammy Renault
I was having a really bad day dealing with stressed out muscles and tension. It is impossible to get a message “last minute” at other places in the area, but they had me in withing the hour and it was the best massage. I will be back for sure! Fantastic!!!
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Alexi Fisher
Walked in, smelt like cigarette smoke really bad. We booked massages and were not seen due to a language barrier…
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A C
Was not too pleased with the service here. I had called in for an appointment at 6:30 pm. I was asked to wait in a room and thats it. Didn’t see or hear from anyone. 15 minutes later I stepped out and a woman made me go back into the room and wait. The massage started at 7 pm.
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Negative Neggie
Positive: Professionalism, QualityBefore I mention anything, this place is run by a singular person, who doesn’t exactly have the best english but they try their best and try to be cordial and pleasant. Do not expect massage envy service as it is ran by only one person and they are trying their best to deal with the number of people that come in. Only come in if you have a lot of extra time.With that said, I will say that I enjoy being able to just walk in and not have to worry about making appointments, the massage therapist is very thorough and firm and has a particular but similar way they massage that I do not find other therapists in the area using. If your massage is too light/too firm, they will understand if you say so and modify their technique. The atmosphere is relaxing and it ultimately can be a good experience. For a place thats starting up, I think its on a good path they just need easier communication and more help. I cannot stress the help part enough as people can just walk in and get massages just like that, I expect that there will be times where rushes come in and the one to two massage therapists just can’t handle it all without putting people on hold as I mentioned prior.Otherwise, keep up the good work.Before I mention anything, this place is run by a singular person, who doesn’t exactly have the best english but they try their best and try to be cordial and pleasant. Do not expect massage envy service as it is ran by only one person and …More
Before I mention anything, this place is run by a singular person, who doesn’t exactly have the best english but they try their best and try to be cordial and pleasant. Do not expect massage envy service as it is ran by only one person and they are trying their best to deal with the number of people that come in. Only come in if you have a lot of extra time.
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Private Reviewer
bawled my eyes out in the ER because i was in so much severe pain the day after the massage in my back that it hurt to breathe, i couldn’t lift my arms or get out of bed on my own- and i’m in my 20s. my muscles they said are extremely tight and spasming and it could be a reaction to an improper technique. plus halfway through the massage the lady asked me if i wanted more time- leading me to believe it was over but then i found out they asked me 30 mins into a 60 minute massage. i felt very manipulated. i’ve been one other time and it was another woman and she pulled my hair very hard as part of a scalp massage i didn’t ask for, and she used her bare feet on my back at the end. i was grossed out but figured i’d give this place another chance, it was a mistake. my back has never hurt like this before. i spent more on the massage than i will on the ER bill. waste of $200 between the two, i’m in so much pain
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Britney Thompson
Critical: Professionalism, QualityThis was honestly a terrible experience. I bought a Groupon voucher online and had a appointment set up for 730. I was excited to get my 60 minute massage till I pulled up and right away it was sketchy. The doors and windows are all covered with advertisements. I walked in and right away it was dark and creepy. This lady walked up to me and could barely speak any English and it was hard trying to pay. She put me in this bar room and I hear this man walk in and ask for a 30 min massage. She came back to my room and said I had to wait another 30-40 mins. I was livid and honestly just uncomfortable. I left and didn’t come back. I was also undressing and she just walked right in. Please don’t waste your money here like I did.This was honestly a terrible experience. I bought a Groupon voucher online and had a appointment set up for 730. I was excited to get my 60 minute massage till I pulled up and right away it was sketchy. The doors and windows are all covered …More
This was honestly a terrible experience. I bought a Groupon voucher online and had a appointment set up for 730. I was excited to get my 60 minute massage till I pulled up and right away it was sketchy. The doors and windows are all covered with advertisements. I walked in and right away it was dark and creepy. This lady walked up to me and could barely speak any English and it was hard trying to pay. She put me in this bar room and I hear this man walk in and ask for a 30 min massage. She came back to my room and said I had to wait another 30-40 mins. I was livid and honestly just uncomfortable. I left and didn’t come back. I was also undressing and she just walked right in. Please don’t waste your money here like I did.
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Ashley Wardman
One person runs this but there are multiple rooms? Where you place your face down on the table the sheet was cut with scissors or a knife. My backside was exposed at times and my massage was not even nor did it include my legs or feet. It was dark and cold. The bathroom was disgusting. I was never required to sign any paperwork and to be honest I got scared.
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Benjamin D
Positive: Communication, Professionalism, QualityI have had quite a few different massage therapists over the years, some who I considered to be quite skilled at helping to relieve tension in my back and shoulders, I came here with my girlfriend for a couples massage off a whim when she saw they were going to be opening soon and had a groupon. I can easily say that I have found a new winner for best massage therapist and will definitely be returning regularly in the future.I have had quite a few different massage therapists over the years, some who I considered to be quite skilled at helping to relieve tension in my back and shoulders, I came here with my girlfriend for a couples massage off a whim when she …More
I have had quite a few different massage therapists over the years, some who I considered to be quite skilled at helping to relieve tension in my back and shoulders, I came here with my girlfriend for a couples massage off a whim when she saw they were going to be opening soon and had a groupon. I can easily say that I have found a new winner for best massage therapist and will definitely be returning regularly in the future.
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