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OQ Nails & Spa is located in Dekalb, illnois. We focus on customer service and giving customers the best quality services! We offer a variety of products, including organic spa services and Nails services, Gel, Arcylic, Dipping powder which is a mineral powder without UV light. Give us a call or book by messaging us! Thank you!
Hours
| Sunday | Closed |
| Monday | 9:30 AM–7:30 PM |
| Tuesday | 9:30 AM–7:30 PM |
| Wednesday | 9:30 AM–7:30 PM |
| Thursday | 9:30 AM–7:30 PM |
| Friday | 9:30 AM–7:30 PM |
| Saturday | 9:30 AM–6 PM |
Services
… View moreAddress and Contact Information
Address: 237 E Lincoln Hwy, DeKalb, IL 60115
Phone: (815) 280-3568
Website: https://mapstuk.top/oq-nails-spa-9tmrys8
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OQ Nails Spa | DeKalb IL – Facebook
OQ Nails Spa, DeKalb, Illinois. 741 likes · 2 talking about this · 326 were here. OQ Nails & Spa is located in Dekalb IL. We focus on customers and…
OQ Nails Spa | DeKalb IL – Facebook
OQ Nails Spa, DeKalb, Illinois. 741 likes · 8 talking about this · 325 were here. OQ Nails & Spa is located in Dekalb IL. We focus on customers and…
OQ Nails Spa (@oqnailsspa) • Instagram photos and videos
Located in Downtown Dekalb IL. With variety of organic product, Arcylic, Gel color, Dipping powder, Spa Pedicure, eyesbrow… Welcome to OQ Nails Spa.
Reviews
Clementine “Clem” Carlson
i used to go here all the time but in the span of a year, the service has just been getting worse and worse. it started good, but soon the designs became sloppy, the nails started to break really easily and most recently, the nails looked like utter garbage. they didn’t look like the reference picture at all. it was supposed to be pastel cow print (the last image is the ref). i walked out today very upset, and when i called later and asked for my money back, they downright refused, and offered to fix it, but at that point, i didn’t trust them to do so. they had already messed up so much. i ended up going elsewhere to fix my nails. i will not be coming back to OQ.
… moreChae Kim
I’ve been to this shop a few times out of every couple of months and this is the first and last time I’ll receive bad service. The people are nice, but if you are shy or a bit timid, I don’t recommend coming. I came in for a pedi (which was okay, I can’t complain for that) and a nude ombre. Their colors weren’t exactly my complexion so I asked if I can go for a darker brown. A lady says sure I can just pick the color. Everything was fine up until the color. I thought the ombré would be with two blended powder colors, but the white gel was put first and then the brown was airbrushed over it. Typically an ombré is two colors blended together, however, I’ve never seen color airbrushed on before. It looked sloppy to say the least but again I never complain, I didn’t want to be rude but I told her I didn’t like it. I understand if the colors wouldn’t have worked together but I wasn’t asked what type of acrylic, gel or dip I wanted or reassured during the process when I was clearly agitated and when I voiced my concern for alternatives there wasn’t much that they seem willing to do in order to fix it. As a black woman I don’t want to be a stereotype and make a fuss but this is unacceptable for $112 worth of service ($65 for this mess). There’s little hairs in the color, I asked for brown but settled for black since there was “nothing she could do” , the thickness of acrylic on each nail is different, my coffin shape was more square, and I’m positive she could tell I wasn’t happy yet nothing was offered to fix it. $112 on 3 hours of bad service I had to go to another shop down the road to fix it. I was there from 1pm to almost 4. I didn’t even have the heart to tip like usual, goes to say this place has been going downhill in quality and I unfortunately would like to never return.
… moreroberta watson
I’ve been wearing acrylic nails for many years and each time I move to a new area, it is so very difficult to find an accomplished nail tech. After two other salons, I chose OQ which was a good decision. Kevin, who is an owner, always does an amazing job. I’m particular about my nails and my nails look absolutely beautiful when I leave the Salon. He takes great care to make sure everything
… moreAyla
This was my second time visiting. The first time, they rushed through the pedicure because they were busy. This time was worse. The girls were nice who did my daughters’ pedicures, but they were not trained on manicures. One did it and did good. The owner had to do my oldest daughter’s nails and she rushed through the nail painting. She seemed rough with moving her fingers after she completed each one. They young guy who did my pedicure, needs more training. The towel at the pedicure was dirty and I moved it which prompted him to get another one. My nails on my big toes were not cut the same length. He seemed like he was scared to cut them. He did not change the towel to a clean one until it was time to paint. The massage and technique of the pedicures were not up to par as I’m used to. They have their Covid procedure signs up, but staff do not wear masks and I saw a staff wipe by her mouth and went to clean a pedicure bowl. When we left, the owners didn’t feel the need to thank us or say bye. I’ll spend $150+ elsewhere.
… moreGrace TV
I’m giving 3 stars because I usually love this salon. Their pedicures are great but some of the new staff sucks! Went to get a pedicure and the girl doing my feet didn’t do half the things they usually do for a basic pedicure. The things she did do were done with little effort. I know how great their pedicures can be and was very disappointed I got stuck with the one girl that seemed to not care. Not to mention it seemed like the two new girls were friends and were passing supplies back and fourth. I hope the owners do some more training or get rid of them! They’re not doing the salon justice at all!
… moreAyah Sbeih
Although they did a good job on my nails, their customer service was not very good. I scheduled an appointment and had to wait an hour for them to start. My appointment was at 11 am but they did not start until 12. I ended up leaving at 1:30 for a basic pedi and gel manicure. After I finally said something, I received no accommodations or an apology. They made me pay before allowing me to talk to a manager, which I did not end up doing since they still wanted me to wait for them to finish their customer. I was done waiting. They allowed walk ins knowing they were understaffed before me. They were unclear on how long the wait was for myself and others who walked in. I had to have my toes redone because their polish was old. The employees who did my toes were kind and understanding, but their managers were not. One of the managers was very rude to her employee who just asked a question for her customer. The wait was not worth the service.
… moreSheridan Threadgill
Over the couple of years that OQ has been here they have become my favorite nail shop in the area. However as of late the customer service has been lacking and as a regular customer I feel like this instance should have been handled differently. I was overcharged for my nails because the tech was frustrated . Instead of admitting he wasn’t comfortable he gave me poor service. My nails are shaped horribly and have rough edges. I really like the owners but quantity over quality has been the norm as of late.
… moreKassie Wallner
Horrible customer service. There are a few nice people who produce quality work however- I decided to go with a regular nail polish and it chipped the day of! I went in to ask about it because I’ve never experienced a chip the day of and he did nothing to help me. Would not recommend and will be going to a new nail salon from now on.
… morekayak attack
Positive: Cleanliness, ProfessionalismUsually, I have nothing but good things to say about this salon. This time around, after not having my nails done for a few months, I’m really disappointed. Not only am I disappointed with the design I was given, but disappointed in the confusion about the total cost of the service. The design I requested vs the design I was given… there’s a drastic difference. The little ghosts done on my nails really look quite odd and rushed.In terms of the payment, I have been coming to this salon for as long as I’ve lived in dekalb, so I know how much the service usually costs. Once my nails were finished, the tech tried to get me to pay $73.00 for an acrylic, coffin shaped set. With cash, acrylics cost $45.00. The tech said that since my nail is long, that’s an extra $5.00. Since the nail is coffin shaped, that another $5.00. Which is fine, but that adds up to $55.00, not $73.00. Once I questioned the price, she said I could pay $59.00 but I have to make sure I include tip in the payment. I’ve never had that particular tech before and usually I’m very happy with the service I get here, but after this experience I’m most likely going to go elsewhere.Usually, I have nothing but good things to say about this salon. This time around, after not having my nails done for a few months, I’m really disappointed. Not only am I disappointed with the design I was given, but disappointed in the …More
Usually, I have nothing but good things to say about this salon. This time around, after not having my nails done for a few months, I’m really disappointed. Not only am I disappointed with the design I was given, but disappointed in the confusion about the total cost of the service. The design I requested vs the design I was given… there’s a drastic difference. The little ghosts done on my nails really look quite odd and rushed.
Zuleyma Ramirez
Honestly coming from the city, I loved seeing the professional, creative, friendliest nail techs ever!!! Ask for Taylor or Kevin
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