Opposites Dominican Salon

Critical: Professionalism, Punctuality, Quality, ValueI used to like this place and didn’t mind passing other shops to get there. I just wanted my hair washed and dried, I wasn’t in any hurry but they didn’t know that. Had me sit there for about an hour, then when the owner/manager decided to blow dry my hair she used this big clunky wooden brush and was trying to brush my hair from the roots without even detangling it. When I let her know that it was hurting and that I didn’t use that type of brush because it pulls my hair out she tried to explain to me that it was a brush for natural hair and got an attitude with me. When a customer is trying to explain that something hurts or is not working she should listen and maybe she will learn something, all hair can not be manipulated the same way and hair on a human head is not the same as the hair on the mannequin. I don’t mind spending my money but this place will never get anymore of my money, I’m all for women’s power and supporting each other, however when you are in the public providing a service please be careful how you treat your customers. I hope no one else has this experience and I hope she changes her attitude.Service: HairstylingI used to like this place and didn’t mind passing other shops to get there. I just wanted my hair washed and dried, I wasn’t in any hurry but they didn’t know that. Had me sit there for about an hour, then when the owner/manager decided to …More

I used to like this place and didn’t mind passing other shops to get there. I just wanted my hair washed and dried, I wasn’t in any hurry but they didn’t know that. Had me sit there for about an hour, then when the owner/manager decided to blow dry my hair she used this big clunky wooden brush and was trying to brush my hair from the roots without even detangling it. When I let her know that it was hurting and that I didn’t use that type of brush because it pulls my hair out she tried to explain to me that it was a brush for natural hair and got an attitude with me. When a customer is trying to explain that something hurts or is not working she should listen and maybe she will learn something, all hair can not be manipulated the same way and hair on a human head is not the same as the hair on the mannequin. I don’t mind spending my money but this place will never get anymore of my money, I’m all for women’s power and supporting each other, however when you are in the public providing a service please be careful how you treat your customers. I hope no one else has this experience and I hope she changes her attitude.

Positive: Cleanliness, Professionalism, Punctuality, QualityI booked my appointment online through google, when I arrived Emily’s assistant braided my hair down. Emily informed me that the google system does not notify her when people book online but she slayed my hair anyway. She was very professional and knowledgeable will definitely be going back for installs and maintenance.Services: Hair extensions, Hairstyling

I booked my appointment online through google, when I arrived Emily’s assistant braided my hair down. Emily informed me that the google system does not notify her when people book online but she slayed my hair anyway. She was very professional and knowledgeable will definitely be going back for installs and maintenance. Hair extensions, Hairstyling

Critical: Cleanliness, Professionalism, Punctuality, QualityPer Covid guidelines, I called and made an appointment. I told the person that I wanted an Affirm relaxer and he assured me that they had it. It was also advertised on the online booking tool. However when I arrived, they did not have it. I had to drive to the beauty supply store to get my own. Also, the shop took several walkin appointments while I was there. There was one stylist working on a Saturday, who I’d never seen there before and I have been going for almost two years. Each time I go, there is someone new. I’m not even sure if they are licensed. She was rushing through each client. First she didn’t put any base on my scalp before I prompted her to do so and then she left my relaxer on for way too long. I had to remind her to wash it out. She did an entire blowout while it was sitting. When she washed it out, she rinsed it once, shampooed once, and put conditioner on my hair and had me sit for like 45 min while she took like three more clients. When she got back to me she tried to wash my conditioner out and be done. I reminded her that she had only shampooed my hair once and I had received a relaxer! She insisted she had done it three times but she did not. At the end my hair turned out nice but I think I may have to wash it again myself to be on the safe side because I can still smell the perm smh.Service: HairstylingPer Covid guidelines, I called and made an appointment. I told the person that I wanted an Affirm relaxer and he assured me that they had it. It was also advertised on the online booking tool. However when I arrived, they did not have it. I …More

Per Covid guidelines, I called and made an appointment. I told the person that I wanted an Affirm relaxer and he assured me that they had it. It was also advertised on the online booking tool. However when I arrived, they did not have it. I had to drive to the beauty supply store to get my own. Also, the shop took several walkin appointments while I was there. There was one stylist working on a Saturday, who I’d never seen there before and I have been going for almost two years. Each time I go, there is someone new. I’m not even sure if they are licensed. She was rushing through each client. First she didn’t put any base on my scalp before I prompted her to do so and then she left my relaxer on for way too long. I had to remind her to wash it out. She did an entire blowout while it was sitting. When she washed it out, she rinsed it once, shampooed once, and put conditioner on my hair and had me sit for like 45 min while she took like three more clients. When she got back to me she tried to wash my conditioner out and be done. I reminded her that she had only shampooed my hair once and I had received a relaxer! She insisted she had done it three times but she did not. At the end my hair turned out nice but I think I may have to wash it again myself to be on the safe side because I can still smell the perm smh.