Ocean Nails & Spa

Critical: Communication, Professionalism, QualityI’m new to the area ,it was My first time at this nail salon, I came in for a new set and a gel pedicure.Worst experience ever! First, during my pedicure I was not asked if I preferred my toenails trim cut or filed the guy completely cut all my toenails down to the skin & was completely uneven. Being an everyday sandal wearer, I prefer them long.Secondly another nail technician comes to the pedicure station and started removing my oldAcrylic set by a nail clipper& she started cutting the nails very rapidly when she got to my index finger she went down to the skin when I said ouch she kept going and cut me til I started bleeding.I yelled please Stop Im Bleeding! please get theantiseptic she put the solution on my finger it burned terribly ,and all she said was sorry.After my pedicure was finished, I went to the nail station and another lady Tina started to finish theremoval of the nails and at this point, I’m so seriously in pain that I decided to not get the full set that I intended on getting but asked for a gelmanicure instead. Finally, when my services were done The woman Tina ,charged me $101 for the service and by this time , Im super shocked because she knows that I’m not happy with my experience, and when I paid the money that she charged me, she then had the nerve to ask me for a tip! I will never go back to this shop I will always tell everybody I know to never go to this place they are insensitive awful people.I’m new to the area ,it was My first time at this nail salon, I came in for a new set and a gel pedicure.Worst experience ever! First, during my pedicure I was not asked if I preferred …More

I’m new to the area ,it was My first time at this nail salon, I came in for a new set and a gel pedicure.

Critical: QualityShe sanded off skin around my nail by trying to work too quickly instead of accurately (ouch!). Now the skin is sore and I had to put Neosporin on it to heal. She filed the nails very uneven. I wish she would’ve taken the time to file the nails straight instead of just trying to get the nails done as fast as she could. I’m very unhappy with the sores on my skin from this manicure. Huge bummer.She sanded off skin around my nail by trying to work too quickly instead of accurately (ouch!). Now the skin is sore and I had to put Neosporin on it to heal. She filed the nails very uneven. I wish she would’ve taken the time to file the …More

She sanded off skin around my nail by trying to work too quickly instead of accurately (ouch!). Now the skin is sore and I had to put Neosporin on it to heal. She filed the nails very uneven. I wish she would’ve taken the time to file the nails straight instead of just trying to get the nails done as fast as she could. I’m very unhappy with the sores on my skin from this manicure. Huge bummer.

Critical: Communication, Professionalism, Qualitymost of the workers are pretty nice but you do not feel welcomed when you walk in; personally i feel rushed. i once set up an appointment thinking it would be quicker but they prioritized the walk in customers more than me. i got my nail by a lady that was nice but she didn’t know what she was doing. i have long nail beds and she tried filing my cuticles but she made them look scratched and uneven. the nails came out bumpy. i would not go back to this place, even if it has a decent location.most of the workers are pretty nice but you do not feel welcomed when you walk in; personally i feel rushed. i once set up an appointment thinking it would be quicker but they prioritized the walk in customers more than me. i got my nail by …More

most of the workers are pretty nice but you do not feel welcomed when you walk in; personally i feel rushed. i once set up an appointment thinking it would be quicker but they prioritized the walk in customers more than me. i got my nail by a lady that was nice but she didn’t know what she was doing. i have long nail beds and she tried filing my cuticles but she made them look scratched and uneven. the nails came out bumpy. i would not go back to this place, even if it has a decent location.

Positive: QualityI live in Carpinteria and my previous nail salon closed down due to COVID. I have been to Ocean Nails twice and both times I had the pleasure of having Ivy work on my nails. She is great! Super accommodating and helpful. Will definitely be driving back to see her again soon.

I live in Carpinteria and my previous nail salon closed down due to COVID. I have been to Ocean Nails twice and both times I had the pleasure of having Ivy work on my nails. She is great! Super accommodating and helpful. Will definitely be driving back to see her again soon.