Oasis Massage

Critical: Communication, ProfessionalismMy friend and I received a couples massage and were hoping for a relaxing experience. When we walked in, payment was required before services were rendered. There was a clear lack of understanding of appropriate boundaries, the staff talked over half of the time, and there was yelling and arguing taking place somewhere else in the building. Services that were offered on the website were also never mentioned. To top it all off, at the end we tipped between 15% and 20% due to a far less than wonderful experience. We were stopped at the door by the staff who said “no, no, no, $20 minimum tip per person,” this would have been over a 30% tip. I was utterly shocked by the lack of customer service and gratitude. If you are looking for a relaxing and legitimate massage experience I would suggest looking elsewhere.My friend and I received a couples massage and were hoping for a relaxing experience. When we walked in, payment was required before services were rendered. There was a clear lack of understanding of appropriate boundaries, the staff talked …More

My friend and I received a couples massage and were hoping for a relaxing experience. When we walked in, payment was required before services were rendered. There was a clear lack of understanding of appropriate boundaries, the staff talked over half of the time, and there was yelling and arguing taking place somewhere else in the building. Services that were offered on the website were also never mentioned. To top it all off, at the end we tipped between 15% and 20% due to a far less than wonderful experience. We were stopped at the door by the staff who said “no, no, no, $20 minimum tip per person,” this would have been over a 30% tip. I was utterly shocked by the lack of customer service and gratitude. If you are looking for a relaxing and legitimate massage experience I would suggest looking elsewhere.