Positive: Cleanliness, Professionalism, Punctuality, Quality, ValueThere is a feeling of warmth, welcome and genuine thankfulness when you first walk thru the doors of Oak Monsarrat. Today was my first visit at the salon, but it definitely won’t be my last. Within my first 5 minutes, I was greeted, sat in a comfy chair, offered a disposable mask, and provided a tablet to use to browse the internet or use Netflix while my stylist Yoshi finished up him prior client. I was early, but he apologized profusely about making me wait longer than he felt was necessary.I came in with processed, sun damaged thinning hair, and was thisclose to chopping it all off. I even told Yoshi to do what he thought was best, I just wanted it HEALTHY. After combing thru it, analyzing strands and my face shape, he told me that I should keep my length, but that we’d even out the layers to make my thin hair appear thicker, while encouraging healthy growth.It’s been a long time since a stylist has truly listened to my concerns, which is probably why I just automatically told Yoshi to do whatever he felt worked. Knowing that he spent the extra time to analyze my daily routine, preferences, and hair goals meant SO MUCH!I am so happy with the cut that Yoshi assessed was best for me, my hair both looks and FEELs healthier and thicker. This is the first time that while, in a new salon, I was already trying to mentally figure out mid-treatment when I could schedule my next appointment. Walking into Oak Monsarrat felt like coming home.The pricing, the staff, the location, the ALOHA. It doesn’t get better than this!! Thank you Oak Monsarrat Ohana!Service: HaircutThere is a feeling of warmth, welcome and genuine thankfulness when you first walk thru the doors of Oak Monsarrat. Today was my first visit at the salon, but it definitely won’t be my last. Within my first 5 minutes, I was greeted, sat …More
There is a feeling of warmth, welcome and genuine thankfulness when you first walk thru the doors of Oak Monsarrat. Today was my first visit at the salon, but it definitely won’t be my last. Within my first 5 minutes, I was greeted, sat in a comfy chair, offered a disposable mask, and provided a tablet to use to browse the internet or use Netflix while my stylist Yoshi finished up him prior client. I was early, but he apologized profusely about making me wait longer than he felt was necessary.