NO. 1 NAILS

Critical: Professionalism, Quality, ValueI had a horrible experience from start to finish at Number One nails in Irvington, and will never return. The pedicurist was apparently in a rush to leave when she started my service and it showed in the end result. She cut my toe, causing it to bleed, and tried to continued on without stopping to clean or treat it, filed down my acrylic on my 2 big toes, then told me I didn’t need to be refilled – it was 50% gone!! – which showed through the polish when she was done. She didn’t apply plastic wrap to my feet for the gel callous remover that I paid for, saying they don’t do that there, didn’t buff any of my nails, leaving a grainy finish to the polish, shaped my nail crooked and didn’t correct it and LEFT. I expressed my dissatisfaction to the owner, saying ” I’m not happy with my pedicure at all”. The owner, Linda, responds by saying, “Maybe you messed it up”, without even stopping to LOOK, apologize for my experience OR ask how she could help. So turned off by the whole experience, I expressed my disappointment and disgust with her ignorant response, paid (because I was not looking to get a free pedicure , just a PROFESSIONAL ONE) and left. I will spend my money where my presence, money, and time are appreciated FROM NOW ON.Service: PedicureI had a horrible experience from start to finish at Number One nails in Irvington, and will never return. The pedicurist was apparently in a rush to leave when she started my service and it showed in the end result. She cut my toe, causing …More

I had a horrible experience from start to finish at Number One nails in Irvington, and will never return. The pedicurist was apparently in a rush to leave when she started my service and it showed in the end result. She cut my toe, causing it to bleed, and tried to continued on without stopping to clean or treat it, filed down my acrylic on my 2 big toes, then told me I didn’t need to be refilled – it was 50% gone!! – which showed through the polish when she was done. She didn’t apply plastic wrap to my feet for the gel callous remover that I paid for, saying they don’t do that there, didn’t buff any of my nails, leaving a grainy finish to the polish, shaped my nail crooked and didn’t correct it and LEFT. I expressed my dissatisfaction to the owner, saying ” I’m not happy with my pedicure at all”. The owner, Linda, responds by saying, “Maybe you messed it up”, without even stopping to LOOK, apologize for my experience OR ask how she could help. So turned off by the whole experience, I expressed my disappointment and disgust with her ignorant response, paid (because I was not looking to get a free pedicure , just a PROFESSIONAL ONE) and left. I will spend my money where my presence, money, and time are appreciated FROM NOW ON.