New Top Nails Salon

Critical: Professionalism, ValueI’ve been to this place about 10 times. Today I forgot my wallet. I didn’t realize until I went up to the counter and when I went to tell the lady that I talked to every time I come here she said that I have to leave my phone which I will not. She and the “manager”I made me feel so uncomfortable in front of my daughter to tell me I need to leave my property while I go for my wallet. Then they both told me I need to give them an ID when I explained several times accidentally left my whole wallet at home. What type of business would do and behave this way towards a customer?! I try not to make a big deal out of it but as I realize it it’s absolutely disgusting that you treat a customer with such embarrassing ways because you do not trust customers and I ended up having my daughter stay there while I went to go pick up the wallet because they were making such a big deal and making us feel so uncomfortable when I’m getting simple overlay. I went home and paid for the service but will never come here again and I am filing a complaint with the State. This is absolutely unacceptable and if you consider coming here, don’t. They don’t take the customer into consideration and the good customers into any consideration because they have lost the customer and hopefully you will read this and understand that this is not the place where you should come and waste your time or your money to get your nails done that should be a peaceful and quiet time.Service: Dip powderI’ve been to this place about 10 times. Today I forgot my wallet. I didn’t realize until I went up to the counter and when I went to tell the lady that I talked to every time I come here she said that I have to leave my phone which I will …More

I’ve been to this place about 10 times. Today I forgot my wallet. I didn’t realize until I went up to the counter and when I went to tell the lady that I talked to every time I come here she said that I have to leave my phone which I will not. She and the “manager”I made me feel so uncomfortable in front of my daughter to tell me I need to leave my property while I go for my wallet. Then they both told me I need to give them an ID when I explained several times accidentally left my whole wallet at home. What type of business would do and behave this way towards a customer?! I try not to make a big deal out of it but as I realize it it’s absolutely disgusting that you treat a customer with such embarrassing ways because you do not trust customers and I ended up having my daughter stay there while I went to go pick up the wallet because they were making such a big deal and making us feel so uncomfortable when I’m getting simple overlay. I went home and paid for the service but will never come here again and I am filing a complaint with the State. This is absolutely unacceptable and if you consider coming here, don’t. They don’t take the customer into consideration and the good customers into any consideration because they have lost the customer and hopefully you will read this and understand that this is not the place where you should come and waste your time or your money to get your nails done that should be a peaceful and quiet time.

Critical: ProfessionalismI’ve been going here for a couple years now it was ok for the price and when specific ladies work on your pedicure it use to be a decent experience. I went today and the lady working on my pedicure literally talked and made fun of me the whole time in another language. I understood some of the things she was saying I don’t think she realized that I could. I felt very uncomfortable. When they were done I just wanted to leave. Not going back there anymore. I rather pay more somewhere else. Terrible experience. I will be letting my family members know as well the ones that went there.Services: Pedicure, ManicureI’ve been going here for a couple years now it was ok for the price and when specific ladies work on your pedicure it use to be a decent experience. I went today and the lady working on my pedicure literally talked and made fun of me the …More

I’ve been going here for a couple years now it was ok for the price and when specific ladies work on your pedicure it use to be a decent experience. I went today and the lady working on my pedicure literally talked and made fun of me the whole time in another language. I understood some of the things she was saying I don’t think she realized that I could. I felt very uncomfortable. When they were done I just wanted to leave. Not going back there anymore. I rather pay more somewhere else. Terrible experience. I will be letting my family members know as well the ones that went there.

Critical: Quality, ValueWent with my mother to have basic pedicure service. Neither of us received skin removal from bottom an sides of feet. Neither of us received cuticle removal. I did not have basic pedicure treatment with water crystals. I asked the manager three times for the cost for type/kind of color and was told three times there was not an additional charge/cost. The tips are crooked on both pedicures, the paint is lumpy an uneven. I called to speak with a manger to go over my issues with service, I was unable to voice my dissatisfaction with services provided. Even though I was told, I would be able to come back to have it corrected, isn’tmy concern. The principal of it being a business, their ethic, client services being poor and customer complaint an concern over services rendered an future business not being addressed or valued shows the their core value as small business an client/customer relation is below subpar.Service: PedicureWent with my mother to have basic pedicure service. Neither of us received skin removal from bottom an sides of feet. Neither of us received cuticle removal. I did not have basic pedicure treatment with water crystals. I asked the manager …More

Went with my mother to have basic pedicure service. Neither of us received skin removal from bottom an sides of feet. Neither of us received cuticle removal. I did not have basic pedicure treatment with water crystals. I asked the manager three times for the cost for type/kind of color and was told three times there was not an additional charge/cost. The tips are crooked on both pedicures, the paint is lumpy an uneven. I called to speak with a manger to go over my issues with service, I was unable to voice my dissatisfaction with services provided. Even though I was told, I would be able to come back to have it corrected, isn’t