New 0 Nail Spa

Positive: Quality, ValueLaxi did my nails & im in love! I’ve been here a few times and I always love my sets. But so far this is my favorite set! The staff is super nice also, love them!Services: Manicure, Pedicure

Laxi did my nails & im in love! I’ve been here a few times and I always love my sets. But so far this is my favorite set! The staff is super nice also, love them! Manicure, Pedicure

Critical: Professionalism, QualityThe lady kept trying to rush me out. She kept taking her sweet time and looking over at the owner like she was waiting to be relieved from her shift. I asked for pink color and she painted me peach. My nails are crooked, there’s pieces of acrylic stuck all around my nail and around the sides on my skin that I had to peel off. There’s also acrylic stuck in between the acrylic nail and my actual nail. She didn’t cut any of my cuticles at all. She even put the acrylic almost a quarter up from my cuticle so it looks like I’m due for a refill because the bottom of my nails are exposed. She didn’t paint or file the sides and some of my real nail is exposed on the sides and cracking. My feet, she didn’t cut the cuticle either and she messed up my nail on my right foot and didn’t fix it. She just left it the way it was like she didn’t see it and it looks like I broke off the top of the toe nail. When I left, I gave a small tip for her bad service and attitude and she had the nerve to catch an attitude with me when she left me walking out of the nail salon looking like this. All I have to say is this is why I never come here. They’re always in a rush and it’s always a horrible job. This is why I go to fine touch nails in nutley! You’ll never come back to this place once you try them.Services: Pedicure, Acrylic nailsThe lady kept trying to rush me out. She kept taking her sweet time and looking over at the owner like she was waiting to be relieved from her shift. I asked for pink color and she painted me peach. My nails are crooked, there’s pieces of …More

The lady kept trying to rush me out. She kept taking her sweet time and looking over at the owner like she was waiting to be relieved from her shift. I asked for pink color and she painted me peach. My nails are crooked, there’s pieces of acrylic stuck all around my nail and around the sides on my skin that I had to peel off. There’s also acrylic stuck in between the acrylic nail and my actual nail. She didn’t cut any of my cuticles at all. She even put the acrylic almost a quarter up from my cuticle so it looks like I’m due for a refill because the bottom of my nails are exposed. She didn’t paint or file the sides and some of my real nail is exposed on the sides and cracking. My feet, she didn’t cut the cuticle either and she messed up my nail on my right foot and didn’t fix it. She just left it the way it was like she didn’t see it and it looks like I broke off the top of the toe nail. When I left, I gave a small tip for her bad service and attitude and she had the nerve to catch an attitude with me when she left me walking out of the nail salon looking like this. All I have to say is this is why I never come here. They’re always in a rush and it’s always a horrible job. This is why I go to fine touch nails in nutley! You’ll never come back to this place once you try them.

Critical: ProfessionalismI walked in to have my nails removed. Lady asked if I wanted a manicure also, I said no, just a nail removal. She stated that it costs $8 I said no problem. I hadn’t asked, wasn’t my concern. She asked me to have a seat. An available worker went to the sterilization unit to grab utensils to begin working on a customer that was already seated at his station. The seated customer asked was he going to do the nails as opposed to one of the ladies doing them? The female worker (that told me to have a seat) then translated to him that she would wait for one of the ladies to do her nails. In my mind, this means he was now free to move onto the next customer correct? I sat an additional 5 minutes maybe 10, another lady walks through the door requesting a gel refill and a pedicure ……… he immediately began servicing her after I had already been seated 10 minutes. I’m definitely not going to play the race card being that I am African-American, and none of the other customers were, but I’m going to assume because she was spending more money than I was, is the reason he jumped to service her immediately which I find to be rather disrespectful to have me seated instead of just removing my nails like I asked.Service: ManicureI walked in to have my nails removed. Lady asked if I wanted a manicure also, I said no, just a nail removal. She stated that it costs $8 I said no problem. I hadn’t asked, wasn’t my concern. She asked me to have a seat. An available worker …More

I walked in to have my nails removed. Lady asked if I wanted a manicure also, I said no, just a nail removal. She stated that it costs $8 I said no problem. I hadn’t asked, wasn’t my concern. She asked me to have a seat. An available worker went to the sterilization unit to grab utensils to begin working on a customer that was already seated at his station. The seated customer asked was he going to do the nails as opposed to one of the ladies doing them? The female worker (that told me to have a seat) then translated to him that she would wait for one of the ladies to do her nails. In my mind, this means he was now free to move onto the next customer correct? I sat an additional 5 minutes maybe 10, another lady walks through the door requesting a gel refill and a pedicure ……… he immediately began servicing her after I had already been seated 10 minutes. I’m definitely not going to play the race card being that I am African-American, and none of the other customers were, but I’m going to assume because she was spending more money than I was, is the reason he jumped to service her immediately which I find to be rather disrespectful to have me seated instead of just removing my nails like I asked.