Natural Therapy Wellness Center-Crystal Lake

Critical: Communication, ProfessionalismReally upsetting setting up a prenatal massage and the massage therapist shows up unapologetically late with her mask at her chin the whole time. I drove 30 minutes to get a massage, waited in the waiting area with receptionists without masks. They had to call the massage therapist to make sure she was coming, and when she finally does she still had to set up. I was to disappointed with the lack of professionalism or apology for being late I had to walk out. Great first and last experienceReally upsetting setting up a prenatal massage and the massage therapist shows up unapologetically late with her mask at her chin the whole time. I drove 30 minutes to get a massage, waited in the waiting area with receptionists without …More

Really upsetting setting up a prenatal massage and the massage therapist shows up unapologetically late with her mask at her chin the whole time. I drove 30 minutes to get a massage, waited in the waiting area with receptionists without masks. They had to call the massage therapist to make sure she was coming, and when she finally does she still had to set up. I was to disappointed with the lack of professionalism or apology for being late I had to walk out. Great first and last experience

Positive: Communication, Professionalism, QualityHidden gem! My massage from Maria was wonderful and really helped relieve some neck pain. Building was very clean and all the staff was really friendly. Will definitely be going back

Hidden gem! My massage from Maria was wonderful and really helped relieve some neck pain. Building was very clean and all the staff was really friendly. Will definitely be going back

Positive: Professionalism, QualityAs a long time loyal client, I was excited to hear the news of the opening and expansion of Natural Therapy Wellness Center. The talented and knowledgeable staff always go above and beyond in the care for their clients and leave no stone unturned with treatment. Their holistic, innovative, and premier therapies are unmatched treating not only the physical but the soul and mind. I’m thrilled the growth of NTW will now give opportunity to a greater community to experience the benefits of their quality care and expertise.As a long time loyal client, I was excited to hear the news of the opening and expansion of Natural Therapy Wellness Center. The talented and knowledgeable staff always go above and beyond in the care for their clients and leave no stone …More

As a long time loyal client, I was excited to hear the news of the opening and expansion of Natural Therapy Wellness Center. The talented and knowledgeable staff always go above and beyond in the care for their clients and leave no stone unturned with treatment. Their holistic, innovative, and premier therapies are unmatched treating not only the physical but the soul and mind. I’m thrilled the growth of NTW will now give opportunity to a greater community to experience the benefits of their quality care and expertise.

Positive: Communication, Professionalism, QualityOk let’s face it, I NEEDED a therapeutic massage but I really wanted to just relax. I told Maria just this and so glad I did! She gave me the perfect combo, my back and arms felt sooo much better after leaving but I was also very relaxed! I booked with her again before leaving, can’t wait to go back!!

Ok let’s face it, I NEEDED a therapeutic massage but I really wanted to just relax. I told Maria just this and so glad I did! She gave me the perfect combo, my back and arms felt sooo much better after leaving but I was also very relaxed! I booked with her again before leaving, can’t wait to go back!!

Positive: ProfessionalismGreat massage therapists! Love their new location!!!!!!

Great massage therapists! Love their new location!!!!!!