Nails”Plus

  4.2 – 178 reviews   • Nail salon

Nails

Hours

Monday9 AM–6:30 PM
Tuesday9 AM–6:30 PM
Wednesday9 AM–6:30 PM
Thursday9 AM–6:30 PM
Friday9 AM–6:30 PM
Saturday9 AM–6:30 PM
SundayClosed

Services

Nail Salon
Acrylic nails
Gel manicures
Manicure
Pedicure
… View more

Address and Contact Information

Address: 15240 N Cotton Ln suit #102, Surprise, AZ 85388

Phone: (623) 248-5595

Website:

Photo Gallery

Reviews

Heather Sica
My regular nail salon was non responsive for an appointment so I reached out to Nails Plus. They had an available appointment so I decided to give them a try.
… more
Chandra Martinez
I love going here. It’s calm peaceful and my service dog ‍ sleeps well they work. They know us as soon as we walk in. Love ❤️ it.
… more
Jamie Hock
Horrible nails done by manager! Also extremely horrible customer service!! The owner/manager was very rude and took complete advantage of 3 teenage girls. 100% do not send your child to this salon! Acrylic nails
… more
Deb Ulee
When we walked in we were seated and began soaking our feet. Immediately, the girls came over with a pedicure book and told us to choose which one we want. I just started looking at the book and they came over and started pressuring me and my two guests to choose the highest priced pedicure. I told them I wanted to look at the other pedicures and they kept pushing me to get the most expensive and took the book from me before I could continue to look at the other pedicures. They also took the books from my guests. The women were very pushy and kept trying to get me to buy manicures. I told them “no thanks” about five different times. It was difficult to relax because they talked in their native language most of the visit. They are not customer service oriented and seem to be very greedy. Almost $300 later and I will never go back.
… more
Daisy If
I was a loyal customer, but not after today. The lady that helped me was not careful whatsoever. She was distracted for almost my whole pedicure. She peeled my skin when she was drilling off the gel polish I had on. It seemed like she didn’t even care that she was continuously going over my skin with the drill. She didn’t ask me what shape I
… more
Monica Jackson
I love Chloe and highly recommend her for a pedicure. However, after today I will not be coming back for hand nail services. I don’t know what it is about nail salons and them not wanting to prepare your nail beds properly WITHOUT an additional cost or push back from the techs, when they do it for your pedicure without a problem. I have noticed that when I ask for my nail bed to be pushed back and for my cuticle to be -CUT- not drilled, PRIOR to them putting any powder onto your nail, your nail lasts longer. So I always request it. The only three times I’ve been here I’ve requested that simple thing. They huff and puff and then say it’s going to be $15 extra. I don’t understand why you prepare the toe nail bed but can’t do it all the same for your hand nails. From the moment I came in my request was to remove my acrylic powder since I had grown out my own nail, and to have a dip set and I was answered to my request with the comment “why you want to do that?!” Then – after a $65 pedicure, ( that included a 10 min massage that I did not get, and sat the length of my pedicure with my hands in acetone that had my nails burning), I remind the tech I had requested for my nail bed pushed back and cuticles to be cut, she made a face and tells me “that’s fine but it’s going to be another 30-40 minute wait until your nails dry before I can put dip on them”. (When the previous 2 techs had done it no issue). So I’ve already been there 4 hours so I say it’s fine for her to do it after. See Then once she takes my nails out of the bowl she had them in to soften my cuticles to cut them, she comments to me “your high maintenance huh?”… I then pause, tell her “no, I simply know what I want to get done and also my anniversary is on Tuesday and I won’t have time these next few days so I want to make sure they look nice.” -no comment from her at all. (Wendy, was her name by the way). If a man goes to the barber and asks for a hair cut and requests a line up with it- that’s not high maintenance- that’s is a SERVICE THEY ARE OFFERING HE CAN REQUEST. I’m tired of asking for a services THEY OFFER, and being serviced like it’s a drag for requesting it. THEN, DON’T OFFER THE SERVICE TO BEGIN WITH. OR. Tell your techs to go if they don’t want to do the work YOU -AS A SALON-ARE OFFERING. And to top it all off I end up going home with bubbles in my nails. My total was $150. For a service that took almost 4.5 hours that was NOT enjoyable.
… more
Momma Gardner, Stock Investor and Food Critic
Amazing! Katie and Wendy always do a great job! Katie came in on her day off to take care if me! Feel very blessed to have such an outstanding person help me!! Very clean, nice staff! Must try!
… more
Nichole Reilly
Positive: Cleanliness, Professionalism, Punctuality, Quality, ValueI definitely recommend this nail salon! Love my nails! Staff was friendly. Nail tech ( Ted I think) did a fantastic job! Cleanliness and sanitation was a priority.Everyone was asked to wash their hands after checking in. Sanitation was being performed after each client. Chairs, counters, etc.I definitely recommend this nail salon! Love my nails! Staff was friendly. Nail tech ( Ted I think) did a fantastic job! Cleanliness and sanitation was a priority. …More
I definitely recommend this nail salon! Love my nails! Staff was friendly. Nail tech ( Ted I think) did a fantastic job! Cleanliness and sanitation was a priority.
… more
Brenda A
Very disappointed. The lady that did my nails. I told her how long and how I wanted them, I’m paying for them. She did them so nasty and ugly!!! Just look at them. I told her and she said she’ll do French tip so they could longer.smh.i used yo love this place. I think I will look for another place to go. This isn’t the length, the shape, nor how I told her how I wanted them. Im so upset
… more
Chabeli
When I first entered Nails plus I was greeted in approached very nicely but from the moment I sat in the chair I immediately felt stressed and rushed, I wasn’t sure how to clearly communicate other than what I wrote on the paper about how I want to do to the amount of pressure that I was put under. I’m very disappointed with my nails as the total between my toes and my hands came out to $100 including a tip about $110 I am disabled so it’s hard for me to find transportation to and from wherever I need to go so this was a hassle, and I was on a time crunch so I was unable to communicate with the staff that I was unhappy.
… more
… View more

Leave a Comment