Nails Of New Albany

Positive: Cleanliness, Professionalism, Punctuality, Quality, ValueCrystal is always so consistent in her work and I will only get my nails done by her.She has been my nail tech for 4 years now and she does the best of the best. My dip always looks perfect and my pedicures last how they are supposed to. I live in dublin and I still drive across town because I refuse to let my nails be touched by anyone else. 100/10. ❤️Services: Dip powder, Pedicure, ManicureCrystal is always so consistent in her work and I will only get my nails done by her. …More

Crystal is always so consistent in her work and I will only get my nails done by her.

Critical: QualityThis place is a headache. Their communication is poor, just like their work. First, they don’t offer any time of online sign-ups, details, etc. Their website is about as useful as the Yellow Pages. It’s just random pictures of announcements and contact info. Second, when you call the store, you’d be better off talking to a wall than talking to the person on the phone. They’re dry, treat you like you’re a nuisance for wanting to make an appointment or ask a question about services, and the phone call is awkward.If you’ve decided to persevere anyway, then when you first come in, you’re to sign a paper that says your name and what you’re there to get done (for me, a gel removal and regular manicure). They proceeded to take me back to a pedicure chair and tub. I told them that’s not what I wanted. So I got handed (more like dismissed?) to a different nail tech. She hardly spoke a word to me the entire time I was there. The paint job? A child could’ve done similar level work. The nails were not smooth, there was paint missing, and now, 2 days later, my paint is already chipping off. There’s no reason for my nails to already look this worn not even a week in. Painting my own nails, I’m able to go at least 5 days without this level of chipping. Also, once my nail tech put me under the dryer, she just disappeared. Never saw her again. I had no idea how long I was supposed to stay there. I sat there for 15 minutes before I finally got someone’s attention for how much longer I needed to be there.Their gel manicure costs the same as a regular, and that makes no sense to me. I will not be returning. Even though it’s close to home, the work is not worth the money. I’m a former customer-service working, understanding millennial; I feel like I’m more understanding and patient than most. But when I’m paying for $50 service, I expect $50 service. Not $10.Pros: the place is cute and clean, they have good colors to choose from. That’s about it.Services: Gel manicures, Pedicure, Foot massages, ManicureThis place is a headache. Their communication is poor, just like their work. First, they don’t offer any time of online sign-ups, details, etc. Their website is about as useful as the Yellow Pages. It’s just random pictures of announcements …More

This place is a headache. Their communication is poor, just like their work. First, they don’t offer any time of online sign-ups, details, etc. Their website is about as useful as the Yellow Pages. It’s just random pictures of announcements and contact info. Second, when you call the store, you’d be better off talking to a wall than talking to the person on the phone. They’re dry, treat you like you’re a nuisance for wanting to make an appointment or ask a question about services, and the phone call is awkward.