Nails & Co. Spa

Critical: Professionalism, Quality, ValueIt was such a mistake to even try this place and do any services. I made an appointment for the pedicure last week online and got a spot on the same day.When entering the salon, I liked the place and thought it’s so comfy but obviously It was my first opinion which was not correct. I took quickie pedicure which costs $36 with no massage or any treatment. When the lady started, I asked her to remove the ingrown nail and she said ok. She cut the whole corner of my nail to remove it and she said she did it. I didn’t realize in the beginning that she didn’t do anything like that but left me without part of my nail. When doing the color, she made a mess on some of the nails and let me go with uneven nails. It was dark in the room and I didn’t see how bad it was until I get to my car. I came back and the receptionist put me on a different date for add on 1 nail. All that days I had such a pain with that nail that she cut the whole corner. When I returned back, I also mentioned to the receptionist that she didn’t do the ingrown nail as she said she did. I asked the receptionist to put me with someone who can do it. But here I have heard what made me so mad. The receptionist said that if I want that to be removed I had to pay $36 or $47 more to do another pedicure. Why? Why would I pay again these money just because the previous lady didn’t remove but said she removed, colored my nails uneven. So now for her mistake I have to pay again? Yes, this place does look nice. But the service and quality is “0”. I went to so many places for the whole pedicure and paid that money where the service was great. And I would come back to Nails Co probably again if they fix the mistake and redo the work that was done poor. The personnel has to work on how to make the quality of service and customer service work better. This salon is pricy but doesn’t worth it! I would not recommend that place. There are many other places where the service can be done much better.Service: PedicureIt was such a mistake to even try this place and do any services. I made an appointment for the pedicure last week online and got a spot on the same day.When entering the salon, I liked the place and thought it’s so comfy but …More

It was such a mistake to even try this place and do any services. I made an appointment for the pedicure last week online and got a spot on the same day.