Nails By Diana

Critical: Professionalism, Punctuality, ValueI went here for the first time this evening with a scheduled appointment, and let’s start by saying how they took me in immediately for a pedicure, however, left me with my toes in the water for over 50 minutes without ever providing any attention or starting my pedicure. Seeing that I was getting upset and ready to walk out as my toes were pruning, a man came over and finally started working on me. He then brought me to the table to get my manicure and left because he was only filling in for the woman originally assigned to me. She ran late and then decided to CALL SOMEONE ON SPEAKER while working on my nails. I pulled my hand back ready to leave (part 2) and she grabbed them and bent my wrist saying that she couldn’t work like this. I asked her kindly to get off the phone because she was very distracted and only focused speaking another language to someone else on SPEAKER remember and then didn’t even put any lotion or massage my hands. She just dabbed water on my fingers and painted over them and immediately asked for a TIP. Then she CALLED SOMEONE AGAIN. This was my first time here and never again will they see me again. Completely rude and only catered to their usuals. So upsetting especially because of the price of their services and the costumer service you get in return. Worth going elsewhere and paying more. Upset.Services: Manicure, PedicureI went here for the first time this evening with a scheduled appointment, and let’s start by saying how they took me in immediately for a pedicure, however, left me with my toes in the water for over 50 minutes without ever providing any …More

I went here for the first time this evening with a scheduled appointment, and let’s start by saying how they took me in immediately for a pedicure, however, left me with my toes in the water for over 50 minutes without ever providing any attention or starting my pedicure. Seeing that I was getting upset and ready to walk out as my toes were pruning, a man came over and finally started working on me. He then brought me to the table to get my manicure and left because he was only filling in for the woman originally assigned to me. She ran late and then decided to CALL SOMEONE ON SPEAKER while working on my nails. I pulled my hand back ready to leave (part 2) and she grabbed them and bent my wrist saying that she couldn’t work like this. I asked her kindly to get off the phone because she was very distracted and only focused speaking another language to someone else on SPEAKER remember and then didn’t even put any lotion or massage my hands. She just dabbed water on my fingers and painted over them and immediately asked for a TIP. Then she CALLED SOMEONE AGAIN. This was my first time here and never again will they see me again. Completely rude and only catered to their usuals. So upsetting especially because of the price of their services and the costumer service you get in return. Worth going elsewhere and paying more. Upset.

Critical: QualityI took my sister today to get her nails done for prom. I myself got a mani/pedi. Completely over priced and low staffing. It cost me $170 for us. For her nails it was $90 I understand it was a more complicated design but they charged extra for “coffin” nails and they were square, and $30 for her toes which were just white. Completely over priced and very rude. Will never be coming here again.Services: Nail art, Manicure, Pedicure, Acrylic nailsI took my sister today to get her nails done for prom. I myself got a mani/pedi. Completely over priced and low staffing. It cost me $170 for us. For her nails it was $90 I understand it was a more complicated design but they charged extra …More

I took my sister today to get her nails done for prom. I myself got a mani/pedi. Completely over priced and low staffing. It cost me $170 for us. For her nails it was $90 I understand it was a more complicated design but they charged extra for “coffin” nails and they were square, and $30 for her toes which were just white. Completely over priced and very rude. Will never be coming here again.