Nail Story

Positive: Cleanliness, Professionalism, Quality, ValueI have been going to Nail Story since they opened, and the staff are the best! They do a fantastic job for a reasonable price, and the atmosphere is calm and peaceful. My no chip mani always lasts about 3 weeks! I have gone to other salons and been overcharged and been disappointed in the quality. My ladies at Nail Story never disappoint.Services: Pedicure, ManicureI have been going to Nail Story since they opened, and the staff are the best! They do a fantastic job for a reasonable price, and the atmosphere is calm and peaceful. My no chip mani always lasts about 3 weeks! I have gone to other salons …More

I have been going to Nail Story since they opened, and the staff are the best! They do a fantastic job for a reasonable price, and the atmosphere is calm and peaceful. My no chip mani always lasts about 3 weeks! I have gone to other salons and been overcharged and been disappointed in the quality. My ladies at Nail Story never disappoint.

Critical: QualityI called and made an appointment confirming they do gel fill ins with artificial nails and tips and they said yes. I went in and half way through I asked where the drills were and they said they don’t use because it’s bad for nails, okay fine. I had an old set of white tips on my nails and I wanted French again (thinking she would polish white tips by hand). WELL. Flash forward and she just reshaped my nails and filled in the part that needed the fill but didn’t retouch my tips. And you can clearly see my old set because she didn’t file them (by hand) well enough. I go to pay and she said it’s $35 for A FILL!? She explained it’s done by hand and such and I just said okay because I needed to get home but I will NEVER go back. Or recommend. As a mom of two under two I savor these moments alone and this was very upsetting.Service: ManicureI called and made an appointment confirming they do gel fill ins with artificial nails and tips and they said yes. I went in and half way through I asked where the drills were and they said they don’t use because it’s bad for nails, okay …More

I called and made an appointment confirming they do gel fill ins with artificial nails and tips and they said yes. I went in and half way through I asked where the drills were and they said they don’t use because it’s bad for nails, okay fine. I had an old set of white tips on my nails and I wanted French again (thinking she would polish white tips by hand). WELL. Flash forward and she just reshaped my nails and filled in the part that needed the fill but didn’t retouch my tips. And you can clearly see my old set because she didn’t file them (by hand) well enough. I go to pay and she said it’s $35 for A FILL!? She explained it’s done by hand and such and I just said okay because I needed to get home but I will NEVER go back. Or recommend. As a mom of two under two I savor these moments alone and this was very upsetting.