Nail Spa

  3.3 – 103 reviews   • Nail salon

Nail Spa 43219

Address and Contact Information

Address: 3890 Morse Rd, Columbus, OH 43219

Phone:

Website:

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Reviews

Elizabeth Rupp
The people were friendly and nice! I got acrylics and I was satisfied with them. They were coffins and were a little round. BUT during the process my thumb was cut and it burned and was sore for days.
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Annie Godfrey
Positive: Cleanliness, Professionalism, Punctuality, Quality, ValueI LOVE JASMINE ❤️❤️❤️ She always is so professional and so sweet , she does an amazing job and her art work is completely hand drawn ! Amazing , the quality of work is so perfect she listens to the way you want your nails and she delivers. She’s forward and straight to the point when it comes to prices and service . She’s just awesome she did a nude set with a hand drawn butterfly to the ring finger adding rhinestones In loveI LOVE JASMINE ❤️❤️❤️ She always is so professional and so sweet , she does an amazing job and her art work is completely hand drawn ! Amazing , the quality of work is so perfect she listens to the way you want your nails and she delivers. …More
I LOVE JASMINE ❤️❤️❤️ She always is so professional and so sweet , she does an amazing job and her art work is completely hand drawn ! Amazing , the quality of work is so perfect she listens to the way you want your nails and she delivers. She’s forward and straight to the point when it comes to prices and service . She’s just awesome she did a nude set with a hand drawn butterfly to the ring finger adding rhinestones In love
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Nissa Rodgers
Friendly staff, but not a great looking space (kind of dirty) and the service was not great. There were two customers in the salon, and three people working, and I still waited about 30 minutes to have a manicure. The person who performed it was nice, but was rushing because there was an influx of people needing eyebrows done. I ended up filing a couple of my own nails at one point when he walked to the back (they were very uneven), pointing out to him a couple nails in which he only painted half of, and even after that still ended up correcting a couple of the nails on my own after he walked away to do eyebrows.
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GlamStylistxoxo “GlamStylistxoxo”
I’ve been wanting to come here for years, I visit Sally’s so often but I just never got the time being a busy work from home mom. Anyway, I finally went 2 weeks ago and it was the BEST nail salon experience I’ve ever had. The staff was very friendly and inviting! I had a 1-3 minute wait time which was fine bc the waiting area is very cute. Ty did a perfect job on my nails, I’ll be back today in fact
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Mika Harrigan
If I could give a zero I would . This salon has by far the worst customer service in Columbus. The worst is Jasmine. Jasmine refused to do my nails bc I called her the wrong name (wow). Thinking she was joking, I waited and she proceeded to tell me that her husband will do my nails and she’s fine with the clients she has now. She even went as far as speaking in another language about me. I was in shock on how incredibly rude she was (and with no provocation on my part). It amazes me Because i was polite n kind to her (even when she failed to acknowledge me when i came in). Without a scene or further conversation, I left .
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Lezlei Anderson
Ty (the eyebrow guy) sold the store to his niece and moved to Florida. I found this out when I went in last month to get my brows done. I can’t remember his nieces name, but she said she does brows and Ty taught her everything she knows
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Theresa Ewald
First time visit. Wanted to get my brows done. The gentleman was super fast which is good. Only down side is I failed to notice the $12min for credit usage. They didnt post a picture of the sign on their Google page.
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Catherine Malizia
The equipment they used was NOT CLEAN! He pulled out dirty clippers then proceeded to use the same dirty tools on my sister (who went right after me) that he used on me. He cut my fingers 4 times and they painted the polish over my nails onto my skin. I have never had such a terrible nail experience.
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Kendra Hanley
This salon (I wouldn’t even call it that) has the WORST customer service plus it’s dirty and they have no modern color choices for gel polish. I will never go back. I have gotten my nails done there twice and they were almost embarrassing looking. This last time I was desperate and needed a fill, I was told to wait for Ty to get back from Walmart. After waiting for 20 minutes, Ty walked in the front door and saw me waiting in the “lobby” and just looked at me and said, “No I’m busy.” He didn’t even acknowledge me, he just kept walking to the back. The female nail tech then just screamed at me, “Come back tomorrow.” By the time I left, it was 5:41pm and they didn’t even close until 7:00pm. I grew up in the restaurant and bar industry – here’s some free advice for Ty and his wife: People who don’t want to practice good customer service should not be in the service industry. Go find another career! Now I’m trying out Anthony Vince Nail Spa across the street – it’s super clean, they actually have a receptionist, and they have a bar!!
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Rita Slone
This place was absolutely terrible. Visually it was beautiful which is why I thought that my experience was going to be great. Well looks can be so deceiving. They guy was so rough with my hands and cut me 3 times! To where I was bleeding. No apologies or anything. I left I didn’t even have him paint them it was ridiculous and at that point I was done. I will never come back here. I would also never recommend it. The guy knew he was hurting me, that was the craziest part. Terrible, just absolutely terrible.
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