Mt. Fuji Japanese Massage

Critical: Professionalism, Qualityhorrible experience.. my husband had booked us couples massages and when we got there it seem like they were trying to get more money by charging him separate transactions each time. & then when it was time to get our massage they had the door wide open while we are in the room with our clothes off. So I asked them to close the door and she took her time doing it. then I got up to tell the lady to apply more pressure and she pushed my head back down into the table. just very unprofessional. They also kept leaving the room to grab items & my masseuse even left the room when the front door had open and another patient showed up. She told me to hold on. She wasn’t gone long but it was just annoying because we came and paid all this money for a HORRIBLE experience. The last straw was when they tried to force my husband into giving them a tip before he even had the chance to. This is ridiculous. I don’t recommend at all. They are so unprofessional and rude!horrible experience.. my husband had booked us couples massages and when we got there it seem like they were trying to get more money by charging him separate transactions each time. & then when it was time to get our massage they had the …More

horrible experience.. my husband had booked us couples massages and when we got there it seem like they were trying to get more money by charging him separate transactions each time. & then when it was time to get our massage they had the door wide open while we are in the room with our clothes off. So I asked them to close the door and she took her time doing it. then I got up to tell the lady to apply more pressure and she pushed my head back down into the table. just very unprofessional. They also kept leaving the room to grab items & my masseuse even left the room when the front door had open and another patient showed up. She told me to hold on. She wasn’t gone long but it was just annoying because we came and paid all this money for a HORRIBLE experience. The last straw was when they tried to force my husband into giving them a tip before he even had the chance to. This is ridiculous. I don’t recommend at all. They are so unprofessional and rude!

Positive: QualityBuy the Groupon u won’t be disappointed! We had a couples massage with Susan and Annie — very nice ladies & very nice massages!If u want a bright light & airy spa atmosphere maybe not the place for u — we went at night so it was dark but with cozy candlelight & relaxing Japanese background music.I agree with another reviewer about the talking and thin walls but did not find it to be a distraction — the face massage and their hot oil and hot stones were all a treat! If u are modest and need/want an extra towel — I was provided with a sheet just had to ask!+ bring cash to tip your masseuse — if someone is going to work on massaging your body from your face to your toes for 60 minutes and u would tip any other service provider at least 20% — these ladies deserve it!!! Don’t be a cheapskate — especially if u bought a Groupon for Pete’s sake!Buy the Groupon u won’t be disappointed! We had a couples massage with Susan and Annie — very nice ladies & very nice massages! …More

Buy the Groupon u won’t be disappointed! We had a couples massage with Susan and Annie — very nice ladies & very nice massages!

Critical: Communication, Professionalism, QualityThis was the most unpleasant and distasteful experience I have ever had. I purchased a couples massage on Groupon. My boyfriend and I were looking forward to it. We walked to know receptionist for about a minute. The lady came out and brought us to a room to find a girl laying on the massage table my boyfriend would soon lay on. Her phone was plugged in charging. They scurried and then remade the table with a clean towel. Once we were ready for the massage only one therapist walks in to work on me. I would say about a solid ten minutes I look up and I see no one working on my boyfriend so I asked if someone would be in to work on him. She couldn’t understand me, so she stops my massage while I’m uncovered and begins to type in her phone. The translation she showed me made no sense. She begins to massage me again. I stated that someone was to be working on him. She asked me if stones would be okay. She then leaves the room and comes back with stones for my back. At this point there was no relaxation to be had and I wanted to get up and leave. We get up and told them we are leaving and are going to get dressed. The lady tried to push her way back into the room as we were getting dressed. My boyfriend had to hold the door closed while getting dressed.This was the most unpleasant and distasteful experience I have ever had. I purchased a couples massage on Groupon. My boyfriend and I were looking forward to it. We walked to know receptionist for about a minute. The lady came out and …More

This was the most unpleasant and distasteful experience I have ever had. I purchased a couples massage on Groupon. My boyfriend and I were looking forward to it. We walked to know receptionist for about a minute. The lady came out and brought us to a room to find a girl laying on the massage table my boyfriend would soon lay on. Her phone was plugged in charging. They scurried and then remade the table with a clean towel. Once we were ready for the massage only one therapist walks in to work on me. I would say about a solid ten minutes I look up and I see no one working on my boyfriend so I asked if someone would be in to work on him. She couldn’t understand me, so she stops my massage while I’m uncovered and begins to type in her phone. The translation she showed me made no sense. She begins to massage me again. I stated that someone was to be working on him. She asked me if stones would be okay. She then leaves the room and comes back with stones for my back. At this point there was no relaxation to be had and I wanted to get up and leave. We get up and told them we are leaving and are going to get dressed. The lady tried to push her way back into the room as we were getting dressed. My boyfriend had to hold the door closed while getting dressed.