Moski Hair Lounge

Critical: Professionalism, QualityI WAS CHARGED $760 FOR A BLEACHING THAT EVENTUALLY TURNED MY HAIR GREEN! The owner Monique told me during the consultation that of course my desired hair color of red could not be done in one sitting (I whole heartedly understood that). AFTER HOURS OF BLEACHING SHE REALIZED THAT THERE WAS A STRANGE GREEN TONE IN MY HAIR AND OUT OF NOWHERE MENTIONED THAT SHE PUT SOME ASH TONES. We never spoke about ash tones? I didn’t understand what that meant until I noticed the next day more prominent gray/ green hair.I tried to call and ask for a measly 20% refund and was told that that wasn’t in her policy. When communicating how upset I was that I paid such an absurd price for green hair she replied with how upset she was to have spent 5 hours with me; to which my reply, “I paid $150 an hour and the client who recommended me (had the same cut and bleaching done) only paid $360.” She said she doesn’t care what her clients say because I was also paying for her expertise and education (an expertise consisting of ignorance to hair color chemistry). Monique continued to justify that she told me not to expect the color I asked for this session but I never would have expected to be leaving with gray/ green hair. She offered a free shampooing and I laughed thinking why would I let this girl touch my hair again? I feel the pictures speak for themselves. My saving grace is Mosaic Hair Salon who offered to help me fix my hair for a guaranteed $300 and 20% for making a switch. Their policies are straight forward and customer service is years beyond Moski. If you don’t want to be robbed out your money-I implore you to look elsewhere.Services: Hairstyling, Haircut, Hair coloringI WAS CHARGED $760 FOR A BLEACHING THAT EVENTUALLY TURNED MY HAIR GREEN! The owner Monique told me during the consultation that of course my desired hair color of red could not be done in one sitting (I whole heartedly understood that). …More

I WAS CHARGED $760 FOR A BLEACHING THAT EVENTUALLY TURNED MY HAIR GREEN! The owner Monique told me during the consultation that of course my desired hair color of red could not be done in one sitting (I whole heartedly understood that). AFTER HOURS OF BLEACHING SHE REALIZED THAT THERE WAS A STRANGE GREEN TONE IN MY HAIR AND OUT OF NOWHERE MENTIONED THAT SHE PUT SOME ASH TONES. We never spoke about ash tones? I didn’t understand what that meant until I noticed the next day more prominent gray/ green hair.