Mosaic Hair Studio & Blowout Bar

Critical: Professionalism, Quality, ValueI waited a while to write this review because typically I try to steer away from negative reviews that can impact a business unless truly necessary but this one is necessary, for me. I went to Mosaic 2 months before my WEDDING day to get a trim. I was a loyal customer for about 3 years and saw various stylist all which I had good experiences with EXCEPT for the owner, Michael. It was my first time doing my hair with him and I entrusted that it would be perfect being that he’s the owner and a “Master Stylist”. What I got was nothing short of a shoddy job. I have never received a more botched haircut in my life. I didn’t ask for layers and he took it upon himself to give me the most unblended and choppy layers of my life and uneven short side bangs. I asked for a trim and reminded him multiple times to not cut much because I wanted my hair to be as long as possible for my wedding and he cut off way more than I asked. I don’t have to describe much because I have added a before and after picture(s) of my hair for you to see for yourself. What REALLY put the cherry on top for me was when I went back into the salon asking what could be done to correct the cut about a month later because it wasn’t looking any better and I was feeling emotional about what to do with it now for my wedding – Michael DENIED having cut my hair. He literally told me to my face that “he wouldn’t have cut my hair like that:” I asked “what can we do to make it look like how it was before?” and he answered, “time”. I felt my face getting hot as I held back tears in his chair. He was cold, insincere, had a bad attitude and was unprofessional. YES he did cut my hair and the fact that he denied it, confirmed that it was that bad of a job. I had to pay for extensions before my wedding day. Needless to say, my hair has now mostly grown out and I’ve found my new hair salon home where the owner and stylists have been extremely warm, friendly, professional, trusting, talented and accountable for their work. I do not recommend this place.Services: Haircut, Hairstyling, Hair coloringI waited a while to write this review because typically I try to steer away from negative reviews that can impact a business unless truly necessary but this one is necessary, for me. I went to Mosaic 2 months before my WEDDING day to get a …More

I waited a while to write this review because typically I try to steer away from negative reviews that can impact a business unless truly necessary but this one is necessary, for me. I went to Mosaic 2 months before my WEDDING day to get a trim. I was a loyal customer for about 3 years and saw various stylist all which I had good experiences with EXCEPT for the owner, Michael. It was my first time doing my hair with him and I entrusted that it would be perfect being that he’s the owner and a “Master Stylist”. What I got was nothing short of a shoddy job. I have never received a more botched haircut in my life. I didn’t ask for layers and he took it upon himself to give me the most unblended and choppy layers of my life and uneven short side bangs. I asked for a trim and reminded him multiple times to not cut much because I wanted my hair to be as long as possible for my wedding and he cut off way more than I asked. I don’t have to describe much because I have added a before and after picture(s) of my hair for you to see for yourself. What REALLY put the cherry on top for me was when I went back into the salon asking what could be done to correct the cut about a month later because it wasn’t looking any better and I was feeling emotional about what to do with it now for my wedding – Michael DENIED having cut my hair. He literally told me to my face that “he wouldn’t have cut my hair like that:” I asked “what can we do to make it look like how it was before?” and he answered, “time”. I felt my face getting hot as I held back tears in his chair. He was cold, insincere, had a bad attitude and was unprofessional. YES he did cut my hair and the fact that he denied it, confirmed that it was that bad of a job. I had to pay for extensions before my wedding day. Needless to say, my hair has now mostly grown out and I’ve found my new hair salon home where the owner and stylists have been extremely warm, friendly, professional, trusting, talented and accountable for their work. I do not recommend this place.